Heat & Glo LifeStyle ESCAPE-I35-C owner manual After Appliance is Lit, Frequently Asked Questions

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L. After Appliance is Lit

Initial Break-in Procedure

The appliance should be run three to four hours continuously on high.

Turn the appliance off and allow it to completely cool.

Remove fixed glass assembly. See Section 12.I.

Clean fixed glass assembly. See Section 3.

Replace the fixed glass assembly and run continuously on high an additional 9 hours.

This cures the materials used to manufacture the fire- place.

NOTICE! Open windows for air circulation during ap- pliance break-in.

Some people may be sensitive to smoke and odors.

Smoke detectors may activate.

M. Frequently Asked Questions

ISSUE

SOLUTIONS

 

 

Condensation on the glass

This is a result of gas combustion and temperature variations. As the appliance warms, this

condensation will disappear.

 

Blue flames

This is a result of normal operation and the flames will begin to yellow as the appliance is al-

lowed to burn for 20 to 40 minutes.

 

 

When first operated, this appliance may release an odor for the first several hours. This is

Odor from appliance

caused by the curing of the paint and the burning off of any oils remaining from manufacturing.

 

Odor may also be released from finishing materials and adhesives used around the appliance.

 

This is a normal result of the curing process of the paint and logs. Glass should be cleaned

Film on the glass

within 3 to 4 hours of initial burning to remove deposits left by oils from the manufacturing

 

process. A non-abrasive cleaner such as gas fireplace glass cleaner may be necessary. See

 

your dealer.

 

Noise is caused by metal expanding and contracting as it heats up and cools down, similar to

Metallic noise

the sound produced by a furnace or heating duct. This noise does not affect the operation or

 

longevity of the appliance.

Is it normal to see the pilot flame burn

In an intermittent pilot ignition system (IPI), the pilot flame should turn off when appliance is

turned off. Some optional control systems available with IPI models may allow pilot flame to

continually?

remain lit.

 

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Heat & Glo • Escape-I35-C, Escape-I30-C2201-901 Rev. H • 5/12

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Contents What to do if you smell gas Do not Discard this ManualCongratulations Homeowner Reference InformationTable of Contents User GuideLimited Lifetime Warranty Limited Lifetime WarrantyWarranty Conditions Listing and Code Approvals Gas Fireplace Safety Operating Instructions User GuideYour Fireplace Fixed Glass Assembly Remote Controls, Wall Controls and Wall SwitchesFan Kit optional Clear SpaceIPI Battery Tray/Battery Installation Control Module OperationModule Reset Switch Nine Hour Safety Shutdown FeatureBefore Lighting Fireplace Lighting Instructions IPI Final inspection byFrequently Asked Questions After Appliance is LitMaintenance and Service Maintenance Tasks-HomeownerGlass Cleaning Remote ControlMaintenance Tasks-Service Technician Gasket Seal and Glass Assembly InspectionVenting LogsBurner Ignition and Operation IPI Pilot Flame PatternsGetting Started Typical Appliance SystemDesign and Installation Considerations Tools and Supplies NeededInspect Appliance and Components Fireplace Size Requirements Minimum Fireplace OpeningMinimum Fireplace Size ESCAPE-I35-C ESCAPE-I30-C Mantel and Wall Projections Mantel ClearanceTermination Locations Vent Termination Minimum ClearancesInstallation Preparation Installing Vent Pipe and Appliance Vent LimitsVenting Components Connecting Vent Pipe Placing, Securing and Leveling the Appliance Installing Adaptor and Termination Cap Factory BuiltGas Information Fuel ConversionGas Pressure Gas ConnectionWiring Requirements IntelliFire PlusTM Ignition System WiringElectrical Information Code CSA C22.1Optional Accessories Installation for Fan OptionalProgramming the RC300 to the Control Module Orange to Valve Ground to Valve Bracket Green to ValveFinishing Appliance Setup Ember Placement Placement of Embers Escape-I30-CInstall the Log Assembly Log Set InstalledLOG #6 LOG Hangs Over Onto Burner TOPGlass Rock ESCAPE-I35-C, ESCAPE-I35LP-C LOG Contacts Left Grate Tine LOG Contacts Right Grate Tine LOG #4 Place LOG On Flat SpotAir Shutter Setting Air Shutter SettingsTroubleshooting Symptom Possible Cause Corrective ActionIntelliFire Plus Ignition System Troubleshooting Appliance Dimension Diagram Reference MaterialsVent Kits Components Direct Vent Flex Liner KitsService Parts Log Set AssemblyAt Depot FireBrick InsertESCAPE-I35-C StockedService Parts ESCAPE-I30-C, ESCAPE-I35-C #15 Valve AssemblyESCAPE-I30-C Conversion Kits ESCAPE-I35-C Conversion KitsContact Information