Heat & Glo LifeStyle ESCAPE-I35-C owner manual Troubleshooting

Page 42

Troubleshooting (continued)

Symptom

Possible Cause

Corrective Action

 

 

 

4. Pilot lights but con-

A. A shorted or loose connection in

Verify all connections to wiring diagram in manual. Verify connec-

tinues to spark, and

flame sensing rod.

tions underneath pilot assembly are tight. Verify flame sense or ig-

main burner will not

 

niter wires are not grounding out to metal chassis, pilot burner, pilot

ignite. (If the pilot

 

enclosure or screen if present, or any other metal object.

continues to spark

 

 

B. Poor flame rectification or contami-

With fixed glass assembly in place, verify that flame is engulfing

after the pilot flame

nated flame sensing rod.

flame sensing rod on left side of pilot hood. Flame sensing rod

has been lit, flame

 

should glow shortly after ignition. With a multi-meter, verify that

rectification has not

 

 

current in series between module and sense lead is at least 0.14

occurred.)

 

 

microamps. Verify correct pilot orifice is installed and gas inlet is set

 

 

 

 

to pressure specifications. Polish flame sensing rod with fine steel

 

 

wool to remove any contaminants that may have accumulated on

 

 

flame sensing rod.

 

 

 

 

C. Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.

 

 

Verify that wire harness is firmly connected to the module.

 

 

 

 

D. Damaged pilot assembly or con-

Verify that ceramic insulator around the flame sensing rod is not

 

taminated flame sensing rod.

cracked, damaged, or loose. Verify connection from flame sensing

 

 

rod to white sensor wire. Polish flame sensing rod with fine steel

 

 

wool to remove any contaminants that may have accumulated on

 

 

flame sensing rod. Verify continuity with a multi-meter with ohms set

 

 

at lowest range. Replace pilot if any damage is detected.

 

 

 

42

Heat & Glo • Escape-I35-C, Escape-I30-C2201-901 Rev. H • 5/12

Image 42
Contents What to do if you smell gas Do not Discard this ManualCongratulations Homeowner Reference InformationTable of Contents User GuideLimited Lifetime Warranty Limited Lifetime WarrantyWarranty Conditions Listing and Code Approvals Gas Fireplace Safety Operating Instructions User GuideYour Fireplace Fan Kit optional Fixed Glass AssemblyRemote Controls, Wall Controls and Wall Switches Clear SpaceIPI Battery Tray/Battery Installation Control Module OperationModule Reset Switch Nine Hour Safety Shutdown FeatureBefore Lighting Fireplace Lighting Instructions IPI Final inspection byFrequently Asked Questions After Appliance is LitGlass Cleaning Maintenance and ServiceMaintenance Tasks-Homeowner Remote ControlVenting Maintenance Tasks-Service TechnicianGasket Seal and Glass Assembly Inspection LogsBurner Ignition and Operation IPI Pilot Flame PatternsGetting Started Typical Appliance SystemDesign and Installation Considerations Tools and Supplies NeededInspect Appliance and Components Fireplace Size Requirements Minimum Fireplace OpeningMinimum Fireplace Size ESCAPE-I35-C ESCAPE-I30-C Mantel and Wall Projections Mantel ClearanceTermination Locations Vent Termination Minimum ClearancesInstallation Preparation Installing Vent Pipe and Appliance Vent LimitsVenting Components Connecting Vent Pipe Placing, Securing and Leveling the Appliance Installing Adaptor and Termination Cap Factory BuiltGas Pressure Gas InformationFuel Conversion Gas ConnectionElectrical Information Wiring RequirementsIntelliFire PlusTM Ignition System Wiring Code CSA C22.1Optional Accessories Installation for Fan OptionalProgramming the RC300 to the Control Module Orange to Valve Ground to Valve Bracket Green to ValveFinishing Appliance Setup Ember Placement Placement of Embers Escape-I30-CInstall the Log Assembly Log Set InstalledLOG #6 LOG Hangs Over Onto Burner TOPGlass Rock ESCAPE-I35-C, ESCAPE-I35LP-C LOG Contacts Left Grate Tine LOG Contacts Right Grate Tine LOG #4 Place LOG On Flat SpotAir Shutter Setting Air Shutter SettingsTroubleshooting Symptom Possible Cause Corrective ActionIntelliFire Plus Ignition System Troubleshooting Appliance Dimension Diagram Reference MaterialsVent Kits Components Direct Vent Flex Liner KitsAt Depot Service PartsLog Set Assembly FireBrick InsertESCAPE-I35-C StockedService Parts ESCAPE-I30-C, ESCAPE-I35-C #15 Valve AssemblyESCAPE-I30-C Conversion Kits ESCAPE-I35-C Conversion KitsContact Information