Heat & Glo LifeStyle 8000CF-OAK-IPI, 8000CFLP-OAKIPI Troubleshooting, Intellifire Ignition System

Page 51

15 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact your dealer to arrange a service call by a qualified service technician.

A. Intellifire Ignition System

Symptom

Possible Cause

Corrective Action

 

 

 

1. Pilot won’t light.

A. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor are

The ignitor/module

 

connected to correct terminals on module and pilot assembly.

makes noise, but no

 

 

B. Loose connections or electrical

Verify no loose connections or electrical shorts in wiring from mod-

spark.

 

shorts in the wiring.

ule to pilot assembly. Verify connections underneath pilot assem-

 

 

bly are tight; also verify connections are not grounding out to metal

 

 

chassis, pilot burner, pilot enclosure, mesh screen if present, or any

 

 

other metal object.

 

 

 

 

C. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

 

D. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place a grounded wire about 3/16 in. (5

 

 

mm) away from “I” terminal on module. Place ON/OFF rocker switch

 

 

or wall switch in ON position. If there is no spark at “I” terminal module

 

 

must be replaced. If there is a spark at “I” terminal, module is fine.

 

 

Inspect pilot assembly for shorted sparker wire or cracked insulator

 

 

around electrode. Replace pilot if necessary.

 

 

 

2. Pilot won’t light,

A. No power or transformer installed

Verify that transformer is installed and plugged into module. Check

there is no noise or

incorrectly.

voltage of transformer under load at spade connection on module

spark.

 

with ON/OFF switch in ON position. Acceptable readings of a good

 

 

transformer are between 3.2 and 2.8 volts AC.

 

 

 

 

B. A shorted or loose connection in

Remove and reinstall the wiring harness that plugs into module.

 

wiring configuration or wiring har-

Verify there is a tight fit. Verify pilot assembly wiring to module. Re-

 

ness.

move and verify continuity of each wire in wiring harness. Replace

 

 

any damaged components.

 

 

 

 

C. Improper wall switch wiring.

Verify that 110/VAC power is “ON” to junction box.

 

 

 

 

D. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

 

 

 

E. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place ON/OFF rocker switch or wall

 

 

switch in ON position. If there is no spark at “I” terminal module

 

 

must be replaced. If there is a spark at “I” terminal, module is fine.

 

 

Inspect pilot assembly for shorted sparker wire or cracked insulator

 

 

around electrode.

 

 

 

3. Pilot sparks, but

A. Gas supply.

Verify that incoming gas line ball valve is “open”. Verify that inlet

Pilot will not light.

 

pressure reading is within acceptable limits.

 

 

 

 

B. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

 

C. Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.

 

 

 

 

D. Module voltage output / Valve/Pilot

Verify battery voltage is at least 2.7 volts. Replace batteries if volt-

 

solenoid ohms readings.

age is below 2.7.

 

 

 

Heat & Glo • 8000CF-OAK-IPI • 2059-900 Rev. R • 6/09

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Contents What to do if you smell gas HOT SurfacesHot glass will cause burns Congratulations Homeowner Reference InformationXxxxxxxx User Guide Table of ContentsReference Materials Appliance SetupTroubleshooting FinishingLimited Lifetime Warranty Limited Lifetime Warranty Listing and Code Approvals Requirements for the Commonwealth of Massachusetts Installation of Carbon Monoxide DetectorsGas Fireplace Safety Operating Instructions User GuideYour Fireplace Clear Space Fixed Glass AssemblyRemote Controls, Wall Controls and Wall Switches Fan Kit optionalGAS Valve Lighting Instructions IPIFinal inspection by What to do if YOU Smell GASFrequently Asked Questions Issue SolutionsAfter Fireplace is Lit Remote Control Maintenance and ServiceMaintenance Tasks-Homeowner Glass CleaningLogs Maintenance Tasks-Qualified Service TechnicianGasket Seal and Glass Assembly Inspection VentingEither cobrahead or SIT Typical Appliance System Getting StartedAny such action may cause a fire hazard Design and Installation ConsiderationsTools and Supplies Needed Inspect Appliance and ComponentsSelecting Appliance Location Framing and ClearancesMinimum Framing Dimensions Constructing the Appliance ChaseClearances Mantel and Wall Projections Combustible MantelsCombustible Mantel Legs or Wall Projections Vent Termination Minimum Clearances Termination Locations= Vent Terminal = AIR Supply Inlet = Area Where Terminal is not PermittedUse of Elbows Vent Information and DiagramsApproved Pipe Vent Table KeyV1 Minimum H1 + H2 Maximum Vent Diagrams Top Vent Horizontal Termination One ElbowTwo Elbows V1 Minimum H1 MaximumV1 Min H1 Max V2 Min H2 Max V1 + V2 Min H1 + H2 Max Top Vent Horizontal Termination Three ElbowsVertical Top Vent ChartTop Vent Vertical Termination Two Elbows H1 Maximum V1 + MinimumH1+ H2 V1+ V2 Minimum H1+ H2 Maximum Required Vent Clearances and FramingPipe Clearances to Combustibles Heat Shield Above First 900 ElbowWall Penetration Framing Combustible Wall PenetrationNon-Combustible Wall Penetration Pipe DVP Install the Ceiling FirestopInstall Attic Insulation Shield Flat Ceiling InstallationVaulted Ceiling Installation Temporary Access Panel Appliance PreparationAttaching Sheetrock Ledges Securing and Leveling the Appliance Installing the Fiberglass GasketChecking Pilot Plate Completing Grate Set-upAssemble Pipe Sections Installing Vent PipeAttach Vent to the Firebox Assembly Assemble Vent SectionsSecure the Vent Sections Assemble Slip SectionsDisassemble Vent Sections Rotate Seams for DisassemblyAssemble and Install Storm Collar Install Metal Roof FlashingHeat Shield Requirements for Horizontal Termination Install Vertical Termination CapAnsi Z223.1 and CAN/CGA-B149 installation codes Install Horizontal Termination CapGas Connection Gas InformationFuel Conversion Gas PressureElectrical Information Wiring RequirementsIntellifire Ignition System Wiring Optional Accessories RequirementsIntellifire Pilot Ignition IPI Wiring Diagram Electrical Service and RepairWall Switch Installation for Fan Optional Junction Box InstallationFacing Material FinishingAppliance Setup Ember Placement Install the Optional RefractoryInstall the Log Assembly Log Assembly LOGS-8OAKHeat & Glo 8000CF-OAK-IPI 2059-900 Rev. R 6/09 Air Shutter Settings Install the MeshInstall Trim and/or Surround Air Shutter SettingTroubleshooting Symptom Possible Cause Corrective ActionIntellifire Ignition System Ues to spark, and main Appliance Dimension Diagram Reference MaterialsLocation Inches Millimeters DVP vent components Vent Components DiagramsHorizontal Termination Cap DVP-TRAPCOOL-ADD RF6M RF12MBEK DVP-BEK2 DVP-TRAPFL305 mm DVP-TB1Service Parts Log Set AssemblyService Parts List StockedAt Depot Valve Assembly Contact Information
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