Heat & Glo LifeStyle SLR-C (COSMO) owner manual Troubleshooting, A. IntelliFire Ignition System

Page 60
15 Troubleshooting

15 Troubleshooting

With proper installation, operation, and maintenance your gas appliance will provide years of trouble-free service. If you do experience a problem, this troubleshooting guide will assist a qualified service technician in the diagnosis of a problem and the corrective action to be taken. This troubleshooting guide can only be used by a qualified service technician. Contact your dealer to arrange a service call by a qualified service technician.

A. IntelliFire Ignition System

Symptom

Possible Cause

Corrective Action

 

 

 

1. Pilot won’t light.

a. Incorrect wiring.

Verify “S” wire (white) for sensor and “I” wire (orange) for ignitor

The ignitor/module

 

are connected to correct terminals on module and pilot assembly.

makes noise, but no

 

 

b. Loose connections or electrical

Verify no loose connections or electrical shorts in wiring from mod-

spark.

 

shorts in the wiring.

ule to pilot assembly. Verify connections underneath pilot assembly

 

 

are tight; also verify connections are not grounding out to metal

 

 

chassis, pilot burner, pilot enclosure, mesh screen if present, or

 

 

any other metal object.

 

 

 

 

c. Ignitor gap is too large.

Verify gap of igniter to right side of pilot hood. The gap should be

 

 

approximately .17 in. or 1/8 in. (3 mm).

 

 

 

 

d. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Remove

 

 

ignitor wire “I” from module. Place a grounded wire about 3/16 in. (5

 

 

mm) away from “I” terminal on module. Place ON/OFF rocker switch

 

 

or wall switch in ON position. If there is no spark at “I” terminal

 

 

module must be replaced. If there is a spark at “I” terminal, module

 

 

is fine. Inspect pilot assembly for shorted sparker wire or cracked

 

 

insulator around electrode. Replace pilot if necessary.

 

 

 

2. Pilot won’t light,

a. No power or transformer installed

Verify that transformer is installed and plugged into module. Check

there is no noise or

incorrectly.

voltage of transformer under load at spade connection on module

spark.

 

with ON/OFF switch in ON position. Acceptable readings of a good

 

 

transformer are between 3.2 and 2.8 volts AC.

 

 

 

 

b. A shorted or loose connection in wir-

Remove and reinstall the wiring harness that plugs into module.

 

ing configuration or wiring harness.

Verify there is a tight fit. Verify pilot assembly wiring to module. Re-

 

 

move and verify continuity of each wire in wiring harness. Replace

 

 

any damaged components.

 

 

 

 

c. Improper wall switch wiring.

Verify that 110/VAC power is “ON” to junction box.

 

 

 

 

d. Module not grounded.

Verify black ground wire from module wire harness is grounded to

 

 

metal chassis of appliance.

 

 

 

 

e. Module.

Turn ON/OFF rocker switch or wall switch to OFF position. Re-

 

 

move ignitor wire “I” from module. Place ON/OFF rocker switch

 

 

or wall switch in ON position. If there is no spark at “I” terminal

 

 

module must be replaced. If there is a spark at “I” terminal, module

 

 

is fine. Inspect pilot assembly for shorted sparker wire or cracked

 

 

insulator around electrode.

 

 

 

3. Pilot sparks, but

a. Gas supply.

Verify that incoming gas line ball valve is “open”. Verify that inlet

Pilot will not light.

 

pressure reading is within acceptable limits, inlet pressure must not

 

 

exceed 14 in. W.C.

 

 

 

 

b. Ignitor gap is incorrect.

Verify that spark gap from ignitor to pilot hood is .17 in. or 1/8 in (3 mm).

 

 

 

 

c. Module is not grounded.

Verify module is securely grounded to metal chassis of appliance.

 

 

 

 

d. Module voltage output / Valve/Pilot

Verify battery voltage is at least 2.7 volts. Replace batteries if volt-

 

solenoid ohms readings.

age is below 2.7.

 

 

 

60

Heat & Glo • SLR-C2292-900 Rev. D • 8/12

Image 60
Contents NOTICE Model SLR-CCOSMO•What to do if you smell gas Owner’s ManualA. Congratulations Homeowner Reference InformationTable of Contents Safety Alert KeyInstaller Guide User Guide14 Appliance Setup 15 Troubleshooting = Contains updated information 13 FinishingB. Limited Lifetime Warranty LIMITED LIFETIME WARRANTYWARRANTY COVERAGE WARRANTY PERIODB. Limited Lifetime Warranty continued WARRANTY CONDITIONSWARRANTY EXCLUSIONS This warranty is void ifD. High Altitude Installations 1 Listing and Code ApprovalsA. Appliance Certification B. Tempered Glass SpecificationsInstallation of Carbon Monoxide Detectors A. Gas Fireplace Safety 2 Operating Instructions User GuideB. Your Fireplace WARNING! Choking Hazard! Keep glass rock mediaE. Fixed Glass Assembly C. Clear SpaceD. Decorative Doors and Fronts G. Before Lighting FireplaceH. Lighting Instructions IPI Final inspection byFOR YOUR SAFETY READ BEFORE LIGHTING LIGHTING INSTRUCTIONS IPIJ. Frequently Asked Questions I. After Fireplace is LitInitial Break-inProcedure •Some people may be sensitive to smoke and odors3 Maintenance and Service A. Maintenance Tasks-HomeownerGlass Cleaning Remote ControlB.Maintenance Tasks-QualifiedService Technician Gasket Seal and Glass Assembly InspectionFirebox Control Compartment and Firebox TopGetting Started A. Typical Appliance SystemInstaller Guide WALL SWITCHB. Design and Installation Considerations C. Tools and Supplies NeededD. Inspect Appliance and Components 5 Framing and Clearances A. Selecting Appliance LocationB. Constructing the Appliance Chase Heat & Glo • SLR-C• 2292-900Rev. D • 8/12C. Clearances MINIMUM FRAMING DIMENSIONSD. Mantel and Wall Projections Figure 5.8 Non-CombustibleZone Heat & Glo • SLR-C• 2292-900Rev. D • 8/123-1/2IN 6 Termination Locations A. Vent Termination Minimum Clearances= AREA WHERE TERMINAL IS NOT PERMITTED Covered Alcove ApplicationsV= VENT TERMINAL X = AIR SUPPLY INLET 7 Vent Information and Diagrams E. Vent DiagramsA. Approved Pipe B. Vent Table KeyTop Vent - Horizontal Termination Venting with 1 elbow1. Top Vent - Horizontal Termination - continued Venting with 2 elbowsINSTALLED HORIZONTALLY Top Vent - Horizontal TerminationVenting with 3 elbows 1. Top Vent - Horizontal Termination - continuedTop Vent - Horizontal Termination SLR-CINSTALLED HORIZONTALLY INSTALLED HORIZONTALLYH2 H1 V1 1. Top Vent - Horizontal Termination - continuedTop Vent - Vertical Termination No Elbows V1 = 44 ft. Max. 13.4 mExhaust restrictor Instructions PILOT HOLESTop Vent - Vertical Termination Venting with 2 elbowsSLR-C V1 MinimumTop Vent - Vertical Termination Venting with 3 elbowsSLR-C V1 MinimumVenting with 4 elbows Top Vent - Vertical TerminationV3 H2 H1 V1 V1 MINCoaxial to Colinear Venting Prior to installing the gas applianceTable Clearances to CombustiblesTOP VENT •Vent this appliance directly outside•Use separate vent system for this appliance 8 Vent Clearances and Framing A. Pipe Clearances to CombustiblesB. Wall Penetration Framing •Between ceiling firestopsC. Install the Ceiling Firestop D. Install Attic Insulation Shield Flat Ceiling InstallationVaulted Ceiling Installation 9 Appliance Preparation A. Top VentB. Securing and Leveling the Appliance WARNING! Risk of Fire! Prevent contact with•Sagging or loose insulation •Insulation backing or plastic10 Installing Vent Pipe SLP Pipe A. Assemble Vent SectionsB. Assemble Slip Sections C. Secure The Vent SectionsPilot hole E. Install Decorative Ceiling Components D. Disassemble Vent SectionsF. Install Metal Roof Flashing G. Assemble and Install Storm CollarCAULK H. Install Vertical Termination Cap I. Install Decorative Wall ComponentsFigure Figure 10.16 Wall ThimbleK. Install Horizontal Termination Cap Figure 10.17 Venting through the wall11 Gas Information A. Fuel ConversionB. Gas Pressure C. Gas Connection D. High Altitude InstallationsValve Pressure Taps Ensure adequate ventilationA. Wiring Requirements B. IntelliFire Ignition System WiringC. Optional Accessories Requirements 12 Electrical InformationD. Electrical Service and Repair E. Junction Box Installation13 Finishing A. Framing and Finishing InstructionsDrywall gypsum board Plywood NON-COMBUSTIBLEBOARD Figure 13.3 Finishing DetailsFIREPLACE OPENING 15-7/8IN. TO 16-1/8INFinish and Sealing Joints Finishing Around Opening with Gypsum WallboardB. Mantel and Wall Projections C. Facing Material Non-CombustibleFinish Materials0 - 1 inch thickness-OverlapFit Method Non-CombustibleFinish Materials 0 Inches to 4 Inches Thick Inside Fit MethodNon-CombustibleFinish Material 0-4Inches Thick 3/4 IND. Decorative Fronts Table 1. Dimensions of Tonic Decorative FrontTable 1. Dimensions of Tonic Decorative Front Inside and Overlap Fit See Section 13.C14 Appliance Setup A. Remove Fixed Glass AssemblyC. Clean the Appliance D. AccessoriesPILOT SHIELD BURNER TRACKS NO GLASS ROCK MEDIA BETWEEN DASHED LINESFigure 14.4. Maintaining Media Tray Air Spaces F. Fixed Glass Assembly G. Install the MeshH. Air Shutter Setting Removing Fixed Glass Assembly15 Troubleshooting A. IntelliFire Ignition SystemIntelliFire Ignition System - continued A. Appliance Dimension Diagram 16 Reference MaterialsLocation InchesB. Vent Components Diagrams Effective Height Length6-1/2in 165 mmB. Vent Components Diagrams continued 6-11/16in3-15/16in 169 mmB. Vent Components Diagrams continued 15-1/2IN 394 mm7 IN 178 mm 12IN 305mmCOAXIAL to COLINEAR VENTING B. Vent Components Diagrams continuedOptional Wire Harness DESCRIPTIONB. Vent Components Diagrams 9 in12-1/2in 2-3/4inService Parts C. Service PartsSLR-CCOSMO StockedService Parts #11 Valve AssemblySLR-CCOSMO at DepotService Parts SLR-CCOSMOat Depot StockedD. Contact Information NOTESNOTICE