Hearth and Home Technologies EDV3633IL Troubleshooting, Symptom Possible Cause Corrective Action

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Troubleshooting (continued)

Symptom

Possible Cause

Corrective Action

3. (Continued)

C. Failed valve.

Turn the valve knob to the ON position. Place the ON/OFF switch

 

 

in the ON position. Check the millivolt meter a the thermopile

 

 

terminals. The millivolt meter should read greater than 125mV. If the

 

 

reading is acceptable, and if the burner does not come on, replace

 

 

the gas valve.

 

 

 

 

D. Plugged burner orifice.

Check the burner orifice for stoppage. Remove stoppage.

 

 

 

 

E. Wall switch or wires.

Check the wall switch and wires for proper connections. Place the

 

 

jumper wires across the terminals at the wall switch. If the burner

 

 

comes on, replace the wall switch. If the wall switch is OK, place

 

 

the jumper wires across the wall switch wires at the gas valve. If the

 

 

burner comes on, the wires are faulty or connections are bad.

 

 

 

4. Frequent pilot outage

A. Pilot flame may be too high or

Clean thermocouple and adjust the pilot flame for proper flame

problem.

too low, or blowing out (high

impingement. Follow lighting instructions carefully.

 

pressure), causing pilot safety

 

 

to drop out.

 

5. The pilot and main

A. No LP in tank.

Check the LP (propane) tank. Refill the fuel tank.

burner extinguish while in

 

 

B. Improper gas inlet pressure.

Verify with manometer. NG should read 5-14 inches w.c. LP should

operation.

 

read 10-14 inches w.c.

 

 

 

C. Inner vent pipe leaking exhaust

Check venting system for damage. Replace/repair improperly

 

gases back into the system.

assembled pipe sections.

 

 

 

 

D. Glass installed improperly.

Check to ensure glass is installed properly. Replace glass panel

 

 

assembly.

 

E. Failed thermopile or

Replace pilot if necessary.

 

thermocouple.

 

 

F. Improper vent cap installation.

Check for proper installation and freedom from debris or blockage.

 

 

 

6. Glass soots.

A. Flame impingement.

Adjust the log set so that the flame does not excessively impinge on

 

 

it. Refer to log instructions.

 

B. Improper air shutter setting.

Refer to manual for shutter set points. Ensure that set point is

 

 

correct for appliance/gas type. If unit has adjustable shutter, it may

 

 

be necessary to increase shutter opening.

 

C. Debris around air shutter.

Inspect the opening at the base of the burner. NO MATERIAL

 

 

SHOULD BE PLACED IN THIS OPENING.

7. Flame burns blue and lifts

A. Insufficient oxygen being

Ensure that the vent cap is installed properly and free of debris.

off burner.

supplied.

Ensure that the vent system joints are tight and have no leaks.

 

 

Ensure that no debris has been placed at the base of, or in the area

 

 

of the air holes in the center of the base pan beneath the burner.

 

 

 

 

 

Ensure that the glass is tightened properly on the unit, particularly

 

 

on top corners.

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Heatilator • Eclipse • 4049-229 Rev F • 11/08

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Contents What to do if you smell gas Do not Discard this ManualCongratulations Homeowner Reference InformationUser Guide Table of ContentsInstaller Guide Troubleshooting Warranty Hearth & Home Technologies Limited Warranty CONDITIONS, Exclusions & Limitation of LiabilityWarranty Listing and Code Approvals Installation of Carbon Monoxide Detectors Requirements for the Commonwealth of MassachusettsYour Fireplace Gas Fireplace SafetyOperating Instructions Fan Kit Fixed Glass AssemblyRemote Controls, Wall Controls and Wall Switches Clear SpaceLighting Instructions For Your Safety Read Before Lighting Frequently Asked Questions After Fireplace is LitMaintenance and Service Maintenance Tasks-HomeownerMaintenance Tasks-Qualified Service Technician VentingEither cobrahead or SIT Getting Started Typical Appliance SystemInspect Appliance and Components Design and Installation ConsiderationsTools and Supplies Needed Framing and Clearances Selecting Appliance LocationConstructing the Appliance Chase ClearancesMantel and Wall Projections Mantels Mantel Legs or Wall ProjectionsTermination Locations Vent Termination Minimum ClearancesMinimum Clearances for Termination Vent Table Key Vent Information and DiagramsApproved Pipe Use of ElbowsVent Diagrams One ElbowInstalled Vertically Horizontally Top Vent Horizontal TerminationThree Elbows Top Vent Vertical Termination 12 ft 3.66 m min 60 ft 18.29 m max Wall Penetration Framing Vent Clearances and FramingPipe Clearances to Combustibles Install the Ceiling Firestop Installing Ceiling FirestopInstall Attic Insulation Shield Flat Ceiling InstallationAppliance Preparation Securing and Leveling the ApplianceAssemble Slip Sections Installing SLP Vent PipeAssemble Vent Sections Securing the Vent Sections Disassemble Vent SectionsInstalling Metal Roof Flashing Install RF4-8 SLP-FSInstalling Vertical Termination Cap Assemble and Install Storm CollarInstall Heat Shields and Horizontal Termi- nation Cap Install Horizontal Termination Cap Gas Pressure Gas InformationFuel Conversion Gas ConnectionIntellifire Ignition System Wiring Wiring RequirementsStanding Pilot Ignition System Wiring Optional Accessories RequirementsElectrical Service and Repair GASJunction Box Installation Wall Switch Installation for Fan OptionalFinishing Facing MaterialRemove Packaging Materials Appliance SetupRemove Glass Assembly LogsGrilles and Screen Install Floor CoverReplace Glass Air Shutter Setting AccessoriesTroubleshooting Standing Pilot Ignition SystemTroubleshooting Symptom Possible Cause Corrective ActionIntellifire Ignition System Will not ignite. If the pilot Appliance Dimension Diagram Reference MaterialsVent Components Diagrams LengthSLP-HRC-SS Service Parts EDV3633EDV3633I, EDV3633IL Standing Pilot Valve Assembly Optional Components Contact Information