Hearth and Home Technologies QV36B-A, QV32B-A owner manual Maintenance and Service

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3 Maintenance and Service

Any safety screen or guard removed for servicing must be replaced prior to operating the fireplace.

When properly maintained, your fireplace will give you many years of trouble-free service. We recommend an- nual service by a qualified service technician.

Doors, Surrounds, Fronts

Frequency: Annually

By: Homeowner

Tools needed: Protective gloves, stable work surface

• Assess condition of screen and replace as necessary.

A. Maintenance Tasks-Homeowner

Installation and repair should be done by a qualified service technician only. The fireplace should be inspected before use and at least annually by a professional service person.

The following tasks may be performed annually by the homeowner. If you are uncomfortable performing any of the listed tasks, please call your dealer for a service ap- pointment.

More frequent cleaning may be required due to lint from carpeting or other factors. Control compartment, burner and circulating air passageway of the fireplace must be kept clean.

CAUTION! Risk of Burns! The fireplace should be turned off and cooled before servicing.

Glass Cleaning

Frequency: Seasonally

By: Homeowner

Tools Needed: Protective gloves, glass cleaner, drop cloth and a stable work surface.

CAUTION! Handle fixed glass assembly with care. Glass is breakable.

Avoid striking, scratching or slamming glass

Avoid abrasive cleaners

DO NOT clean glass while it is hot

Prepare a work area large enough to accommodate fixed glass assembly and door frame by placing a drop cloth on a flat, stable surface.

Note: Fixed glass assembly and gasketing may have res- idue that can stain carpeting or floor surfaces.

Remove door or decorative front from fireplace and set aside on work surface.

See Section 14.G for instructions to remove fixed glass assembly.

Clean glass with a non-abrasive commercially available cleaner.

-Light deposits: Use a soft cloth with soap and water

-Heavy deposits: Use commercial fireplace glass cleaner (consult with your dealer)

Carefully set fixed glass assembly in place on fireplace. Hold glass in place with one hand and secure glass latches with the other hand.

Reinstall door or decorative front.

Inspect for scratches, dents or other damage and repair as necessary.

Check that louvers are not blocked.

Vacuum and dust surfaces.

Remote Control

Frequency: Seasonally

By: Homeowner

Tools needed: Replacement batteries and remote con- trol instructions.

Locate remote control transmitter and receiver.

Verify operation of remote. Refer to remote control operation instructions for proper calibration and setup procedure.

Place batteries as needed in remote transmitters and battery-powered receivers.

Place remote control out of reach of children.

If not using your fireplace for an extended period of time (summer months, vacations/trips, etc), to prevent unin- tended operation:

• Remove batteries from remote controls.

Venting

Frequency: Seasonally

By: Homeowner

Tools needed: Protective gloves and safety glasses.

Inspect venting and termination cap for blockage or obstruction such plants, bird nests, leaves, snow, debris, etc.

Verify termination cap clearance to subsequent construc- tion (building additions, decks, fences, or sheds). See Section 6.

Inspect for corrosion or separation.

Verify weather stripping, sealing and flashing remains intact.

Inspect draft shield to verify it is not damaged or missing.

Quadra-FireQV32B-A, QV36B-A2014-900 Rev. U • 1/12

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Contents What to do if you smell gas ModelsHOT Surfaces Homeowner Reference Information CongratulationsUser Guide Table of ContentsTroubleshooting Appliance SetupFinishing Reference MaterialsLimited Lifetime Warranty Limited Lifetime WarrantyWarranty Conditions Listing and Code Approvals Requirements for the Commonwealth of Massachusetts Installation of Carbon Monoxide DetectorsOperating Instructions User Guide Gas Fireplace SafetyYour Fireplace Remote Controls, Wall Controls and Wall Switches Fixed Glass AssemblyFan Kit optional Clear SpaceFinal inspection by Lighting Instructions Standing PilotWhat to do if YOU Smell GAS Issue Solutions Frequently Asked QuestionsAfter Fireplace is Lit Maintenance and Service Gasket Seal and Glass Assembly Inspection Maintenance Tasks-Qualified Service TechnicianLogs FireboxTypical Appliance System Getting StartedTools and Supplies Needed Design and Installation ConsiderationsInspect Appliance and Components Selecting Appliance Location Framing and ClearancesClearances Constructing the Appliance ChaseModels Combustible Mantels Mantel and Wall ProjectionsCombustible Mantel Legs or Wall Projections Vent Termination Minimum Clearances Termination LocationsOpening Minimum Clearances for Termination Covered Alcove ApplicationsApproved Pipe Vent Information and DiagramsVent Table Key Use of ElbowsClearance Use of Flex VentMinimum Maximum Top Vent Horizontal Termination Venting with 1 elbow PropaneV1 Minimum H1 + H2 Maximum Venting with 2 elbows NG Venting with 2 elbows PropaneMinimum + H 2 Maximum Top Vent Horizontal Termination Venting with 3 elbows NGExhaust restrictor Instructions Top Vent Vertical Termination No Elbow = 60 ft. Max .3 mTop Vent Vertical Termination Venting with 2 elbows Propane Top Vent Vertical Termination Venting with 2 elbows NGMinimum Maximum + V 2 Minimum V1 Minimum H1 Maximum V1 + V2 MinimumTop Vent Vertical Termination Venting with 3 elbows Propane Top Vent Vertical Termination Venting with 3 elbows NGV1 Min H1 Max V2 Min H2 Max V3 Min Top Vent Vertical Termination Four 90º ElbowsH1 + H2 MAX H1 MAX V1 MIN H2 MAXRear Vent Vertical Termination Venting with 1 elbow Rear Vent Horizontal Termination Venting with 3 elbowsH1 + H2 MAX H1 + H2+ H3 MAX MIN MAXRear Vent Vertical Termination Venting with 3 elbows Rear Vent Vertical Termination Venting with 2 elbows+ H 2 MAX MIN Coaxial to Colinear Venting Prior to installing the gas applianceClearances to Combustibles Termination Cap Flue DamperConnecting the LINK-DV30B to the DV-46DVA-GCL adapter Connecting the DV-46DVA-GCL Adapter to Appliance Top VentRear Vent MinimumPipe Clearances to Combustibles Vent Clearances and FramingWall Penetration Framing Combustible Wall PenetrationInstalling Ceiling Firestop Install the Ceiling FirestopFlat Ceiling Installation Install Attic Insulation ShieldVaulted Ceiling Installation Top Vent Appliance PreparationCut the metal retaining band and fold the sides out Rear Vent11 Proper Positioning and Securing of an Appliance Securing and Leveling the ApplianceAttach Vent to the Firebox Assembly Installing Vent Pipe DVP and SLP PipeAssemble Vent Sections DVP Pipe Only Assemble Pipe SectionsAssemble Slip Sections Assemble Vent Sections SLP Pipe OnlyDisassemble Vent Sections Secure the Vent SectionsInstall Decorative Ceiling Components SLP only Assemble and Install Storm Collar Install Metal Roof FlashingFoot minimum in snow regions Install Decorative Wall Components SLP only Install Vertical Termination CapHeat Shield Requirements for Horizontal Termination 20 Venting through the wall Install Horizontal Termination Cap DVP and SLP PipeFuel Conversion Gas InformationGas Pressure Gas ConnectionOptional Accessories Requirements Wiring RequirementsElectrical Information Wall Switch Installation for Fan Optional Junction Box InstallationFinishing NON-COMBUSTIBLE Board Included Facing MaterialAppliance Setup Install the Log Assembly Log Set Assembly LOGS-2014 Model QV32B-ALOG Install Trim and/or Surround Install the MeshInstall Hood Air Shutter SettingSymptom Possible Causes Corrective Action TroubleshootingStanding Pilot Ignition System Symptom Possible Cause Corrective Action TroubleshootingReference Materials Appliance Dimension DiagramInches Millimeters Quadra-Fire QV32B-A, QV36B-A 2014-900 Rev. U 1/12 Vent Components DiagramsDVP vent components DVP-TRAPBEK DVP-BEK2 RF6M RF12MDVP-TRAPFL COOL-ADDElbow 222 mm 165 mm 165 mm9-1/4 235 mm 152 mm 168 mm251 mm Elbow Effective Height LengthSL-2DVP SLP-SNKD SLP-CCS-BKSLP-DCF-BK SLP-WT-BKLINK-DV30B DV-46DVA-GCL Vent Components Diagrams Coaxial to Colinear VentingLog Set Assembly Service PartsAt Depot Direct Vent Gas FireplaceQV36B-A See valve assemblyPart number list on following #12 Burner/Valve Assembly12.5 12.7 12.6 12.8 12.15 12.9 12.13Stocked Service Parts QV32B-A, QV36B-AQV36B-A Conversion Kits QV32B-A Conversion KitsContact Information