Troubleshooting, Additional Information

7. TROUBLESHOOTING

Problem	Suggestions

The Headset will not turn on	· The Headset battery may be flat. Try recharging
	the Headset.

Pairing is unsuccessful	· Try moving the phone (or dongle) and Headset closer
	together during pairing.
	· Make sure that the mobile phone (or dongle) is in the
	correct Bluetooth mode.
	· Some electrical devices such as microwave ovens create
	a noisy electrical environment making it difficult for the
	Headset to communicate with the phone (or dongle).
	Try moving away from such devices and try again.

Pairing has succeeded but calls are not	· Make sure that your phone is switched on and ready
heard in the Headset	to connect to the Headset. Check your phone user
	manual on how to do this.

The Headset stops responding to button	· Ensure that your Headset battery is charged.
presses	· Try resetting your Headset according to the directions
	given in “Resetting your Headset”.

tive devices that may be affected by a radio transmitter (e.g. pacemakers).

· Do not attempt to service this product

yourself. If the product requires servicing,

this must be performed by an approved

service person.

· If the product becomes dirty, it should be

cleaned with a soft cloth. Do not use any

cleaning agents as these may damage the

plastics, electronics or battery.

· Usage of this product while driving, may

reduce your ability to react to road condi-

tions.

· Be aware that using wireless Headset

while driving is illegal in certain countries.

Therefore, you should check the local laws

before using the product while driving.

· As this product contains parts which may

cause injury if swalled, keep it out of reach

of children.

· The power supply is the main device to

disconnect the power, therefore the mains

supply plug needs to be close to the equip-

ment and easily accessible.

· Use only the power supply or accessories

approved by SouthWing. Usage of a differ-

ent power supply or charger or modification

chase invoice with the serial number and dealer details clearly indicated. SouthWing reserves the right to refuse warranty service if this documentation is not presented.

2. Any product repaired or replaced will be

covered by the same warranty conditions

until the end of the original warranty period

or 90 days (whichever is later).

3. The free repair or replacement warranty

does not cover failure of the product due to

normal wear and tear, misuse, use contrary

to the product user guide, accident, modifi-

cation or adjustment, forces of nature, or

damage resulting from contact with liquids.

4. Only service personnel who have been

approved by SouthWing may repair this

product. Attempted repair by anyone else

will void this warranty.

5. At the discretion of SouthWing, a faulty

unit will be either repaired or replaced. If

repair is not possible, SouthWing reserves

the right to replace the faulty product with

another product of equivalent value.

6. SouthWing does not offer any further

express warranty, neither written nor oral. To

the extent allowed by local law, any implied

warranty or condition or merchantability, sat-

8. ADDITIONAL INFORMATION

Contacts

Please contact SouthWing should you have any questions or suggested improvements, indicating your product’s serial number.

Email: customer.service@south-wing.com

Please note:

For all warranty related issues, please return the product to the shop from which you purchased your Headset.

Battery Care

Your Headset’s battery will have a long life provided you follow these guidelines:

·Do not use any accessory to charge your Headset other than the ones approved by SouthWing for this product.

·Do not charge your Headset outdoors.

·Do not charge your Headset if the ambient

temperature is above 45 degrees Celsius or below 10 degrees Celsius

·Do not charge your Headset for extended periods of time, as excessive charging will reduce battery life.

Safe Usage Guidelines

·Only use the product according to the directions within this User Guide. Usage of this product contrary to these directions could cause injury. In addition, any usage of this product contrary to this User Guide will void any warranty.

·Do not use the product in an environment where it may come in contact with liquid be exposed to high humidity or extreme tem- peratures.

·Do not place the product in a fire as it may explode causing injury or death.

·Do not use the product in areas where usage of radio transmitters is prohibited (e.g. aircraft and hospitals) or close to sensi-

of either of these devices may damage the

product or result in a risk of electrocution.

Caution: Prolonged use of the Headset at high vol- umes may affect your hearing capacity.

Warranty

SouthWing provides a guarantee that this product will be free of defects in workman- ship and material for a period of 2 years. Should the product fail under normal usage within this period, please return the product to the store from which it was purchased. At the discretion of SouthWing, the faulty product will then be replaced or repaired at no cost according to the conditions outlined below.

Conditions

1.To be granted, this guarantee requires the presentation of the original dated pur-

isfactory quality, or fitness for a particular

purpose is limited to the duration of the

warranty described above.

7. To the extent allowed by local law,

SouthWing will not be liable for any inciden-

tal or consequential damages of any nature

whatsoever, including but not limited to lost

profits or commercial loss.

Some countries or states do not allow the exclusion or limitation of incidental or con- sequential damages, or limitation of the duration of implied warranties. This may mean that the limitations or exclusions stat- ed above do not apply to you.

This guarantee does not affect the con- sumer’s statutory right under applicable local laws in force, nor the consumer’s rights against the dealer arising from their sales/purchase contract.