www.Hotpoint.com
Problem | Possible Causes | What To Do |
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Vibration or rattling | Front rollers need adjusting. | • See Rollers. Slight vibration is normal. |
Safety
Motor operates for
long periods or cycles on and off frequently.
(Modern refrigerators
with more storage space and a larger freezer require more
operating time. They start and stop often
to maintain even temperatures.)
Normal when refrigerator | • Wait 24 hours for the refrigerator to completely |
is first plugged in. | cool down. |
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Often occurs when large | • This is normal. |
amounts of food are |
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placed in refrigerator. |
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Door left open. | • Check to see if package is holding door open. |
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Hot weather or frequent | • This is normal. |
door openings. |
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Temperature controls | • See About the controls. |
set at the coldest |
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setting. |
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Instructions Operating
Frost or ice crystals | Door left open. | • Check to see if package is holding door open. | |
on frozen food |
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Too frequent or too long |
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(frost within package |
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door openings. |
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is normal) |
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Divider between | Automatic energy saver | •This helps prevent condensation on the outside. | |
refrigerator and freezer | system circulates warm |
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compartments | liquid around front edge |
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feels warm | of freezer compartment. |
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Automatic icemaker | Icemaker power switch | • Set the power switch to the I (on) position. | |
does not work | is in the O (off) position. |
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(on some models) |
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Water supply turned off or | • See Installing the water line. | ||
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| not connected. |
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| Freezer compartment | • Wait 24 hours for the refrigerator to completely | |
| too warm. | cool down. | |
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| Piled up cubes in the storage | •Level cubes by hand. | |
| bin cause icemaker to shut off. |
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| Ice cubes stuck in icemaker. | • Turn off the icemaker, remove cubes, and turn the | |
| (Green power light on | icemaker back on. | |
| icemaker blinking.) |
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Ice cubes have | Ice storage bin needs cleaning. | • Empty and wash bin. Discard old cubes. | |
odor/taste |
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Food transmitting odor/taste | • Wrap foods well. | ||
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| to ice cubes. |
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| Interior of refrigerator | •See Care and cleaning. | |
| needs cleaning. |
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Small or hollow cubes | Water filter clogged. | •Replace filter cartridge with new cartridge or with plug. | |
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Slow ice cube freezing | Door left open. | • Check to see if package is holding door open. | |
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| Temperature control not set | •See About the controls. | |
| cold enough. |
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Door not closing | Door gasket on hinge side | •Apply petroleum jelly on face of gasket. | |
properly | sticking or folding over. |
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Orange glow in freezer | Defrost heater is on. | • This is normal. | |
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Cube dispenser does not | Icemaker or water supply | • Turn on icemaker or water supply. | |
work (on some models) | turned off. |
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| Ice cubes are frozen to | • Remove cubes. | |
| icemaker feeler arm. |
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| Irregular ice clumps in | • Break up with fingertip pressure and discard | |
| storage container. | remaining clumps. | |
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| •Freezer may be too warm. Adjust the freezer control | |
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| to a colder setting, one position at a time, until clumps | |
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| do not form. | |
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| Dispenser is LOCKED. | • Press and hold the LOCK CONTROL pad for 3 seconds. | |
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Instructions Installation Instructions Troubleshooting Tips Consumer Support