Maytag MGR6875ADB/Q/S/W, MGR6775ADB/Q/S/W manual Component Troubleshooting

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Troubleshooting Procedures

!WARNING

To avoid risk of electrical shock, personal injury or death; disconnect power and gas to oven before servicing, unless testing requires power and/or gas.

Component Troubleshooting

Problem

Possible Cause

Correction

 

Poor ground on burner cap

Clean burner cap.

Burners will not ignite; no

Weak or failed spark module

Replace spark module.

spark at top burner.

Low gas pressure

Verify pressure 4” WCP for

 

 

natural, 10” WCP for LP.

 

No 120 VAC to range

Verify voltage at wall outlet.

 

Micro switch contacts not closing

Check wiring against appropriate

 

 

wiring diagram. Verify all

 

 

terminals and connections are

 

Faulty wiring. Bad connection at burner

correct and tight. Check micro

Burner will not ignite. No

switch contacts.

electrode and electrode socket

Check wiring against appropriate

spark to burner ignitors when

 

wiring diagram. Verify all

burner knob is rotated to

 

 

terminals and connections are

“LITE” position.

 

 

correct and tight.

 

Inoperative spark module

 

Check module according to

 

Electrode dirty. Burner cap dirty

testing procedures information.

 

Clean electrode or burner cap.

 

Cracked or broken electrode, electrode

 

 

 

wire or electrode socket

Replace electrode.

 

Check for cracked ignitor or pinched ignitor

 

 

wire

Replace ignitor lead or electrode.

 

Poor continuity to burner cap

Clean burner cap and lead.

No spark or only random

Bad ground connection or lack of continuity

 

to ground or ignitor

Tighten ground connection and

spark at one ignitor.

 

correct any breaks in ground path

 

 

 

 

from ignitor path to unit ground

 

Cracked or broken ignitor extension lead....

path.

 

Replace ignitor lead.

 

Shorted valve switch/harness

Replace switch/harness. If

 

 

shorting is caused by excessive

Unit continues to spark after

 

spillovers, customer education is

 

advised.

knob is turned to OFF

 

Switch has slipped off the valve

Carefully reposition switch on

position.

 

valve and rotate from OFF to

 

 

 

 

high, several times to verify

 

 

switch is not broken.

 

No voltage to control

Check for 120 VAC at control. If

 

 

no voltage check power source.

No oven operation in bake or

No voltage from control

Check 120 VAC to ignitor, if no

broil.

Loose wire connection or broken wire

voltage, replace control.

 

Verify all connections are clean

 

 

and tight, replace broken wire.

14

16023415

©2004 Maytag Services

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Contents Service Customer Service Support Center Important InformationTable of Contents Safety Practices for Servicer ServicingUsing the Oven Receiving OvenBaking, Broiling, and Roasting Connecting Range to GasProduct Safety Devices Electrical RequirementsGeneral Information Service SpecificationsPlacement of the Oven Parts and AccessoriesArning GroundingRange Description Troubleshooting Procedures 16023415 Maytag Services Maytag Services 16023415 Component Troubleshooting No gas flows to burner Ignitor glows red Check lamp and replace is necessary Testing Procedures Testing Procedures Illustration/Component Test Procedure H2 Control Testing Model MGR6875AA H3 Control Testing Model MGR6775AA Quick Test Mode for Electronic Range Control This mode will also display the current fault code for Moving and/or Replacing Range Top Surface Valve and Spark SwitchTop Burner Lower Assembly Leveling LegsElectronic Clock Oven Light ReplacementOven Sensor Oven DoorsGasket and Door Disassembly Lower Latch Assembly Upper Latch AssemblyRegulator Convection AssemblyOven Door Hinge Gas ValveRack Positions Oven RacksOven Cavity Components Gas Appendix a Maytag Double Oven Gas Range Double Oven Gas Range Installation Instructions Installation Instructions Installation Instructions Installation Instructions Installation Instructions Installation Instructions Installation Instructions Installation Instructions Appendix B Surface Controls Suggested Heat SettingsOperating During a Power Failure Pilotless IgnitionSurface Cooking To prevent the cooktop from discoloring or stainingTo change the clock to 24-hour format To set the ClockAdjusting the Sound Level TimerFault Codes Locking the Control Oven DoorsCook & Hold Return To Factory Default SettingsSetting Upper and Lower Oven Functions Baking To set bakeDelay Cook & Hold To adjust the oven temperature Adjusting the Oven TemperatureTo cancel Keep Warm Keep WarmBroiling upper oven only To set BroilOven Lights Automatic Shut-Off/Sabbath ModeOven Vent Oven BottomTo remove oven racks Upper ovenLower oven To replace oven racksSurface Cooking Surface Cooking Clock Using the TouchpadsControl Panel Adjusting Sound Level To set Convect Bake Setting Oven FunctionsBaking with Convection Roasting With Convection To set Convect RoastBroiling Chart Broil times are based on a 5 minute preheat Broiling upper oven onlyOven Cooking To start a cycle programmed into Favorite To cancel a Favorite cycle in progressFavorite Sabbath Mode Notes Rack Positions lower oven Care & Cleaning Do not USE ANY Cleaning Product Containing Chlorine Bleach Appendix C LP Conversion Instructions LP Conversion Instructions LP Conversion Instructions LP Conversion Instructions