Self Help- The Cooktop
To avoid unecessary service charges, check these suggestions before calling for service.
COOKTOP PROBLEM | POSSIBLE CAUSES & SUGESSTED SOLUTIONS | |
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Element cycles on the highest setting | • This is normal. The temperature limiter operates | |
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| automatically to protect the glass ceramic surface |
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| from extreme high temperature damage. |
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Element cycles more than usual | • Pan base is warped, too small for the element or | |
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| made of a poor heat conductor. See “Cookware |
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| Selection Guide”, Pg. 29. |
| • | Pan ingredients have boiled dry. Turn element off |
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| or add additonal content to pan. |
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A slight odor is noticeable when an element is turned on | • This is normal with new cooktops and will | |
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| disappear after several uses. |
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Cooktop controls will not turn on | • Range is not receiving proper power. Check the | |
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| power source to see if a fuse has blown or if the |
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| circuit breaker tripped. Check cord to see if it is |
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| inserted completely into outlet. |
| • Cooktop panel is locked. Touch and hold PANEL | |
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| LOCK pad until indicator light turns off. |
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“F” and a number appears in display and control beeps | • | This is a fault code. If a “F” code flashes, press Off |
continuously. |
| to clear the display and stop beeping. Reset oven if |
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| necessary. If fault code remains and beep |
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| continues, record fault code number, cancel oven |
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| and call authorized service technician. |
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Scraper is not working properly | • The scraper razor blade is dull. The scraper is | |
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| packaged with |
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| Use a standard |
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| replacement. |
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Cooking results are not what was expected | • The cooktop is not level. Adjust leveling legs on | |
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| bottom of range. |
| • Cooking pan is not the appropriate size or type. | |
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| See “Cookware Selection Guide”, Pg. 29. |
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Replacement magTron dial for cooktop | • If an additional dial is required, call Siemens | |
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| Service |
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| replacement part #4862973001. |
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Self Help
English • 31