321 Studios 78-12959-01 manual Managing Device Profiles, Autogenerated Device Profile

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Chapter 3 Configuring Cisco CallManager Extension Mobility

Rules for Configuring Cisco CallManager Extension Mobility

Managing Device Profiles

A device profile is made up of a set of attributes (services and/or features) associated with a particular device. Device profiles include name, description, phone template, add-on modules, directory numbers, subscribed services, and speed dial information.

You can think of the device profile as a device which is not yet physically embodied. It has all the properties of a device except those which are explicitly tied to a device, like MAC address or directory URL, for example.

When a device profile has been loaded onto a device, that device adopts the attributes of that device profile. A device can adopt a device profile when there is no user logged in (that is, when a device is first initialized and when a user logs out) or when a user logs in.

There are two types of device profiles: autogenerated device profiles and user device profiles.

Autogenerated Device Profile

An autogenerated device profile generates when you update the phone settings and choose a current setting to generate an autogenerated device profile. An autogenerated device profile represents a snapshot of an existing device’s configuration.

The autogenerated device profile associates with a specific phone to be the logout device profile. That is, when a logout command for a device is received, this is the profile loaded onto a device.

An autogenerated device profile cannot be associated with a user. An autogenerated device profile can only be loaded onto a device when there is no user logged in. You can modify the autogenerated device profile, but not delete it.

User Device Profile

You can assign a user device profile to a user so that when a user logs in or out of a device, the corresponding user device profile is loaded onto that device. Devices can adopt user device profiles when a user logs into a device or when there is no user logged in.You can modify, or delete a user device profile in the Cisco CallManager administration pages.

 

Cisco CallManager Extended Services Administrator’s Guide

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78-12959-01

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Contents Cisco CallManager Extended Services Administrator’s Guide Cisco CallManager Extended Services Administrator’s Guide Preface Installing Cisco CallManager Extended Services Configuring the Jtapi Subsystem on the Cisco Customer Starting and Stopping the Cisco CRA Engine Http Error Viii Preface AudienceOrganization Chapter Title DescriptionBoldface font Related DocumentationConventions Convention Description Documentation CD-ROM Obtaining DocumentationWorld Wide Web Ordering Documentation Documentation FeedbackTechnical Assistance Center Obtaining Technical AssistanceCisco.com Contacting TAC by Using the Cisco TAC Website Contacting TAC by TelephoneUnderstanding Cisco CallManager Extended Services Login Service Cisco CallManager Extension Mobility OverviewLogout Service Jtapi Tapi CTICisco CallManager AutoAttendant Overview Pstn78-12959-01 Components of Cisco CallManager Extended Services Cisco IP Telephony Solution Components 78-12959-01 Installing Cisco CallManager Extended Services Before You InstallHardware Requirements Software RequirementsInstalling Cisco CallManager Extended Services Click the CallManager Upgrades linkInstalling Cisco CallManager Extended Services Click Next On the Cisco CallManager server, choose Configuring CiscoCallManager ExtensionMobility Rules for Configuring Cisco CallManager Extension MobilityUser Device Profile Managing Device ProfilesAutogenerated Device Profile Configuration Examples Logging In and Logging OutScenario 2 Mixed Configuration Scenario 3 Mixed ConfigurationConfiguration Rules 78-12959-01 Creating a New Application User Choose User Add a New UserNew User Information page displays Related Topics Click Generic Applications Configuring the Cisco CRA EngineAdding the Login Application See Figure Adding the Login Application Adding the Logout Application Selecting the Logout ApplicationAdding the Logout Application Adding the Login Application Trigger Adding the Login Application Trigger Click Return to Main MenuAdding the Logout Application Trigger Adding the Logout Application TriggerRelated Topics Adding the Login Service Start Programs Cisco CallManager 3.1 AdministrationClick Insert and click Update Adding the Logout Service Adding the Login Service, Setting the Service Parameters, Setting the Service Parameters Maximum Login Time11 Selecting the Logout Service ParametersNew Service Parameters Configuration page displays Creating the Default Device Profile for a User 13 Associating a User Device Profile to a User Click Continue Click Subscribe User Add a New User14 Associating a User Device Profile to a User Configuring the Cisco IP Phone Models 7960 Configuring Cisco CallManager Extension Mobility Subscribing to the Cisco CallManager Login Service Click Continue16 Enabling Extension Mobility Setting up Anonymous Access on IBM-340 platforms Click the Directory Security tabPreparing the User for Cisco CallManager Extension Mobility Logging in to Cisco CallManager Extension Mobility Logging out of Cisco CallManager Extension Mobility 78-12959-01 Configuring Cisco CallManager AutoAttendant Adding CTI Route Points in Cisco CallManager Choose Device Add a New DeviceAdding CTI Ports in Cisco CallManager Line 1-click to addClick Insert and Close Click the Enable CTI Application Use check box Click Associate DevicesConfiguring Directory Information Procedure Field Description Main MenuProcedure Adding a CTI Port Group Adding a New Cisco CallManager AutoAttendantSelect Main Menu Engine Customizing Cisco CallManager AutoAttendant Configuring Prompts General Media ConfigurationSelect File Save As Programs Accessories Multimedia Sound RecorderRecording the Welcome Prompt Configuring the Welcome Prompt Uploading a Spoken Name Http//servername/SpokenNameUploadUploading a Batch of Spoken Names 78-12959-01 Administering Cisco CallManager Extended Services Managing the Cisco CRA EngineStart Programs Cisco CRA Administrator Application Starting and Stopping the Cisco CRA EngineChanging Engine Configuration Setting Trace File Options Configuring the Trace FileSetting Trace Level Options ADM Viewing Trace Files Click the Reporting Client link Using Cisco CRA Real-time ReportingInstalling the Real-time Reporting Tool Applying the Real-time Reporting Tool Viewing Overall Application Engine Activity5summarizes the meaning of each field on this Monitoring Activity by Application Resetting Statistics Monitoring Activity by TaskChoose Tools Open Printable Using Cisco CRA Historical ReportingPrinting Reports Viewing IP IVR Historical Reports Historical Reporting linkEnabling Historical Reporting Changing Historical Reporting Parameters Troubleshooting Cisco CallManager Clearing Problems with Cisco CallManager Extension MobilityApplication Authentication Error Clearing General ProblemsUnknown Error from Service Directory Service Error Device Does Not Allow LogonDevice Profile Does Not Exist Proxy Not AllowedLogin Server Connection Error System Not EnabledHttp Error User Logged in ElsewhereNo Matches for an Existing User Cisco CallManager AutoAttendant Prompt is Not Found78-12959-01 D E IN-2 IN-3 IN-4

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