Chapter 4 Configuring Cisco CallManager AutoAttendant
Customizing Cisco CallManager AutoAttendant
Customizing Cisco CallManager AutoAttendant
By default, Cisco CallManager AA plays back a prerecorded welcome prompt and spells out user names. You can customize your Cisco CallManager AA by adding your own welcome prompt and recordings of your users’ spoken names:
•Configuring an Instance of Cisco CallManager AutoAttendant, page
•Configuring Prompts, page
Configuring an Instance of Cisco CallManager AutoAttendant
To configure an existing Cisco CallManager AutoAttendant (Cisco CallManager AA), perform the following steps:
Procedure
Step 1 Select Applications from the application administration main menu.
Step 2 Select the instance of Cisco CallManager AA that you wish to configure and click Next.
Step 3 You can make the following configuration changes:
•Application
•CTI Route
•Maximum Number of
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Cisco CallManager AA. See the “Configuring the Welcome Prompt” section on page
| Cisco CallManager Extended Services Administrator’s Guide |
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