Chapter 5 Administering Cisco CallManager Extended Services
Using Cisco CRA
Using Cisco CRA Real-time Reporting
The Cisco IP Telephony system provides a
This section covers the following topics:
•Installing the
•Applying the
Installing the Real-time Reporting Tool
To use Cisco CRA
Procedure
Step 1 Access the Application Administration main menu, by entering the following URL in the Location field of your browser:
http://<servername>/AppAdmin
where servername is the Domain Name Service (DNS) name or IP address of your application server.
The system displays a dialog box requiring your Cisco Customer
Response Application (Cisco CRA) administrator username and password.
Step 2 Enter your Cisco CRA administrator name and password and click OK. Step 3 Click
The system displays the
Step 4 Click the Reporting Client link.
The system displays the Save As... dialog box.
| Cisco CallManager Extended Services Administrator’s Guide |
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