Chapter 4 Configuring Cisco CallManager AutoAttendant
Customizing Cisco CallManager AutoAttendant
Configuring Prompts
The Media Configuration page also allows you to upload new prompts to the
Cisco CRA Engine, modify existing prompts, and configure the UDP port.
The following topics are included:
•General Media Configuration, page
•Recording the Welcome Prompt, page
•Configuring the Welcome Prompt, page
•Uploading a Spoken Name, page
•Uploading a Batch of Spoken Names, page
General Media Configuration
The General Media Configuration page shows the two directory paths that the Cisco CRA Engine uses to store System and User prompts, and the Starting UDP Port field.
The prompt path information shown on the General Media Configuration page is for your information only. You cannot modify these paths. System prompts are
The Starting UDP port field is used to specify the first UDP port for sending and receiving UDP data. Cisco Customer Response Applications uses the User Datagram Protocol (UDP) protocol to send and receive media packets over the IP network. The Starting UDP port field is
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