Thischapter provides basic troubleshootinginformationfor your interactive whiteboardsyst em.
Forissues not covered in this chapter, consult the SMARTSupportwebsite (smarttech.com/support)
orcontact your authorizedSMAR T reseller(smarttech.com/where).
Before you start
Beforeyou troubleshootyour interactive whiteboardsys tem orc ontact yourauthorized SMART
reselleror SMARTSupportfor assistance, you need to do the following:
lLocateyour interactive whiteboardsyst em’s status lights
lLocateyour interactive whiteboardsyst em’s serialnumbers

Locatingstatus lights

Youinteractive whiteboardsy stem consists of s everalcomponents, which have their own status
lights:
lYourinteractive whiteboard’sReady light is locatedon the pent ray.
lYourprojector’s Power( )and Service ( )lights arelocated on the bottomof t heprojector.
lTheECP’s Power button(seeU sing the ExtendedControl Panel (ECP) on page 24)also
functionsas a s tatus light.

Locatingserial numbers

TheSMARTBoard800 series interactive whiteboardserial numberis locatedon the lower-rightedge
ofyour interactive whiteboard’sf rame.For more information,see the SMARTBoard 800s eries
interactivewhiteboarduser’s guide (smarttech.com/kb/144817).
CH A P T E R 6
Troubleshootingyour interactive whiteboard system
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