Projector
Powerl ight
Projector
Serviceli ght
ECPli ght Readyl ight
Projected
image
Touch and
pen control
Statusand r elated
troubleshooting
Solidamber Flashingred N/A N/A None N/A There’san issuewith theprojector
lamp.
SeeThe “LampF ailure”mess age
appearson page 50.
Off Flashingred Solidamber Off None None Theprojector’soperatingt emperature
hasbeenex ceeded.
SeeThe “ProjectorOverheated”, “Fan
Failure”or“Color Wheel Failure”
messageappears on page 49.
Off Solidred N/A N/A None N/A There’s anissue withthe projector’s
fanor color wheel.
SeeThe “ProjectorOverheated”, “Fan
Failure”or“Color Wheel Failure”
messageappears on page 49.
Off Off Off Off None None Theprojector powercable isn’t
properlyconnected.
OR
There’san issue with the mains
powersupply (for example, the circuit
breakeris off).
Resolving interactive whiteboard issues
Thissect ionincludes information onresolving issues w ith youri nteractivew hiteboard.
Forinformationnot c overedin this sect ion, seet heS MARTBoard800 series interactivew hiteboard
user’sguide (smarttech.com/kb/144817).

Resolvingoperationissues

Toresolve operationissues, c ompletethe following tasks:
lConfirmthat the camera system cable is connected to the back of the pen tray.
lPerformthe calibrationproceduredocumented in the SMARTBoard800 series interactive
whiteboarduser’sguide (smarttech.com/kb/144817).
lIf necessary, completeadditional troubleshootingwith the guidanceof SMAR TSupportusing
SMARTBoardDiagnostics.

Resolvingconnectionissues

Toresolve connection issues, complete the followingt asks:
lConfirmthat the ECP cable harness’s 4-pinmini-DIN connector is properly connectedto the
5V 2Ac onnectoron the projector.
CH A P T E R 6
Troubleshootingyour interactive whiteboard system
47