3COM CORPORATION LIMITED WARRANTY

 

This warranty applies to customers located in the United States, Australia, Canada (except Quebec), Ireland,

 

New Zealand, U.K., and other English language countries, and countries for which a translation into the local

 

language is not provided

 

 

HARDWARE

3Com warrants to the end user (“Customer”) that this hardware product will be free from defects in

 

workmanship and materials, under normal use and service, for the following length of time from the date of

 

purchase from 3Com or its authorized reseller:

 

Ninety (90) days

 

3Com’s sole obligation under this express warranty shall be, at 3Com’s option and expense, to repair the

 

defective product or part, deliver to Customer an equivalent product or part to replace the defective item, or

 

if neither of the two foregoing options is reasonably available, 3Com may, in its sole discretion, refund to

 

Customer the purchase price paid for the defective product. All products that are replaced will become the

 

property of 3Com. Replacement products may be new or reconditioned. 3Com warrants any replaced or

 

repaired product or part for ninety (90) days from shipment, or the remainder of the initial warranty period,

 

whichever is longer.

 

 

SOFTWARE

3Com warrants to Customer that each software program licensed from it will perform in substantial

 

conformance to its program specifications, for a period of ninety (90) days from the date of purchase from

 

3Com or its authorized reseller. 3Com warrants the media containing software against failure during the

 

warranty period. No updates are provided. 3Com’s sole obligation under this express warranty shall be, at

 

3Com’s option and expense, to refund the purchase price paid by Customer for any defective software

 

product, or to replace any defective media with software which substantially conforms to applicable 3Com

 

published specifications. Customer assumes responsibility for the selection of the appropriate applications

 

program and associated reference materials. 3Com makes no warranty or representation that its software

 

products will meet Customer’s requirements or work in combination with any hardware or applications

 

software products provided by third parties, that the operation of the software products will be

 

uninterrupted or error free, or that all defects in the software products will be corrected. For any third-party

 

products listed in the 3Com software product documentation or specifications as being compatible, 3Com

 

will make reasonable efforts to provide compatibility, except where the non compatibility is caused by a

 

“bug” or defect in the third party's product or from use of the software product not in accordance with

 

3Com’s published specifications or User Guide.

 

THIS 3COM PRODUCT MAY INCLUDE OR BE BUNDLED WITH THIRD-PARTY SOFTWARE, THE USE OF WHICH

 

IS GOVERNED BY A SEPARATE END-USER LICENSE AGREEMENT. THIS 3COM WARRANTY DOES NOT APPLY

 

TO SUCH THIRD-PARTY SOFTWARE. FOR THE APPLICABLE WARRANTY, PLEASE REFER TO THE END-USER

 

LICENSE AGREEMENT GOVERNING THE USE OF SUCH SOFTWARE.

 

 

YEAR 2000 WARRANTY

In addition to the Hardware Warranty and Software Warranty stated above, 3Com warrants that each

 

product sold or licensed to Customer on and after January 1, 1998, that is date sensitive will continue

 

performing properly with regard to such date data on and after January 1, 2000, provided that all other

 

products used by Customer in connection or combination with the 3Com product, including hardware,

 

software, and firmware, accurately exchange date data with the 3Com product, with the exception of those

 

products identified at 3Com’s Web site, http://www.3com.com/products/yr2000.html, as not meeting this

 

standard. If it appears that any product that is stated to meet this standard does not perform properly with

 

regard to such date data on and after January 1, 2000, and Customer notifies 3Com before the later of April

 

1, 2000, or ninety (90) days after purchase of the product from 3Com or its authorized reseller, 3Com shall,

 

at its option and expense, provide a software update which would effect the proper performance of such

 

product, repair such product, deliver to Customer an equivalent product to replace such product, or if none

 

of the foregoing is feasible, refund to Customer the purchase price paid for such product.

 

Any software update or replaced or repaired product will carry a Year 2000 Warranty for ninety (90) days

 

after purchase or until April 1, 2000, whichever is later.

OBTAINING WARRANTY SERVICE

Customer must contact a 3Com Corporate Service Center or an Authorized 3Com Service Center within the applicable warranty period to obtain warranty service authorization. Dated proof of purchase from 3Com or its authorized reseller may be required. Products returned to 3Com’s Corporate Service Center must be preauthorized by 3Com with a Return Material Authorization (RMA) number or User Service Order (USO) number marked on the outside of the package, and sent prepaid and packaged appropriately for safe shipment, and it is recommended that they be insured or sent by a method that provides for tracking of the package. Responsibility for loss or damage does not transfer to 3Com until the returned item is received by 3Com. The repaired or replaced item will be shipped to Customer, at 3Com’s expense, not later than thirty (30) days after 3Com receives the defective product.

3Com shall not be responsible for any software, firmware, information, or memory data of Customer contained in, stored on, or integrated with any products returned to 3Com for repair, whether under warranty or not.

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3Com DIA3CV1100-02 manual 3COM Corporation Limited Warranty