hp digital copier series

If a customer unit needs a minor part replacement and these parts can normally be replaced by the customer, the customer-replaceable components may be serviced through expedited part shipment. In this event, HP will prepay shipping charges, duty and taxes; provide telephone assistance on replacement of the component; and pay shipping charges, duty, and taxes for any part that HP asks to be returned.

The HP Customer Support Center may direct customers to designated authorized service providers who are certified by HP to service the HP product.

limited warranty statement

This section contains important warranty information for your HP DigitalCopier and its parts and accessories. The warranties are as follows:
HP Digital Copier

Limited warranty

Two-Sided Printing Accessory90 days
250-Sheet Plain Paper Tray

90 days

Automatic Document Feeder (ADF)

90 days

1Hewlett-Packard (“HP”) warrants to the end-user customer (“Customer”) that the HP Digital Copier accessories specified above will be free from defects in materials and workmanship for the duration of the limited warranty, which begins on the date of purchase by the customer. Customer is responsible for maintaining proof of date of purchase.

2For software products, HP’s limited warranty applies only a failure to execute programming instructions. HP does not warrant that the operation of any product will be uninterrupted or error free.

3HP’s limited warranty covers only those defects which arise as a result of normal use of the products, and does not apply to any:

–Improper or inadequate maintenance or modification;–Operation outside the product’s specifications.

4For HP printer products, the use of a non-HP ink cartridge or a refilled ink cartridge does not affect either the warranty to the customer or any HP support contract with the customer. However, if printer failure or damage is attributable to the use of a non-HP or refilled ink cartridge, HP will charge its standard time and materials charges to service the printer for the particular failure or damage.

5If HP receives, during the applicable warranty period, notice of a defect in any software, media, or ink cartridge product which is covered by HP’s warranty, HP shall replace the defective product. If HP receives, during the applicable warranty period, notice of a defect in any hardware product which is covered by HP’s warranty, HP shall either repair or replace the defective product, at HP’s option.

support and warranty information

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