hp digital copier series

 

 

are you using the highest possible copy quality?

 

Check the copy Quality setting. Use a high print quality (Normal or Best)

 

for your project.

 

are you using the right type of paper for your project?

 

If the paper you are using is too fibrous, the ink may not cover the print

 

surface. Make sure you are using a paper that is appropriate for your HP

 

Digital Copier.

 

For more information, see recommended paper types on page 11.

 

are you trying to copy newspaper or an original on thin paper?

 

Copying a picture of poor quality, such as a newspaper photo, causes

 

moiré patterns, such as bands, checks, or stripes, to appear.

 

To reduce moiré patterns, try placing one or more clear plastic sheet

 

protectors directly on the glass, and then place the original face down on

 

top of the plastic sheet.

 

do you need to clean the unit?

 

Debris may be stuck on the glass or document lid backing, which causes

 

poor copy quality and slows down processing. Unplug the unit before

 

cleaning. Use a soft cloth to wipe the glass and document lid backing.

 

For more information, see clean the glass and clean the lid backing on

 

page 35.

entire copy is

is the paper loaded correctly?

slanted or

Make sure the paper is feeding correctly.

skewed

For more information, see load originals on page 7.

 

is there more than one paper type loaded in the input tray?

 

Load only one type of paper at a time.

a blank page

did you load the original correctly?

came out

Make sure that you placed your original on the glass print-side down.

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troubleshooting tips