hp digital copier series
ink cartridge error
ink cartridge is low or out of ink
ink cartridge is missing, or incorrect cartridge is installed
Reinsert the print cartridges and verify that they are fully inserted and locked in place.
For more information, see handle ink cartridges and replace the ink cartridges on page 41.
did you clean the contacts?
For more information, see clean the ink cartridge contacts on page 43.
If the error reappears, replace the ink cartridge indicated in the error message. If the cartridge was a new, return it to the place of purchase with the receipt or contact HP Support and Services to obtain a replacement.
All HP ink cartridges have an “install by” date that is printed on the box. Ink cartridges also have a
Cartridges that are out of ink are not covered under this warranty. Refilled cartridges may damage the unit.
Turn the HP Digital Copier off, and then on again by pressing the power button.
If the problem persists, remove and then reinsert the ink cartridges. Do not leave ink cartridges out for an extended time.
If you continue to receive this error, your ink cartridge is probably defective. If this is a new ink cartridge, return it in the original packaging to the store where it was purchased.
Replace the ink cartridge. Do not use the defective cartridge. For more information, see replace the ink cartridges on page 41.
Warning! To avoid damaging the HP Digital Copier, do not let the unit sit longer than 24 hours without an ink cartridge.
The ink cartridge is low or out of ink. Remove the used cartridge and replace it with a new one.
To avoid damaging the HP Digital Copier, remove an ink cartridge or a printhead only when a replacement is available.
For more information, see replace the ink cartridges on page 41.
is the ink cartridge installed correctly?
If one or both of the ink cartridges are not installed or are installed incorrectly, remove and reinsert the cartridges, making sure to snap them into their holders.
For more information, see replace the ink cartridges on page 41.
did you remove the protective tape from the ink cartridge?
Carefully remove the tape from the ink cartridge.
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