hp digital copier series

 

are the paper guides positioned correctly?

 

The paper guides should be close to the edges of the paper in the input

 

tray, but must not bend the paper. Remove the paper, and then move the

 

left paper guide all the way to the left. Insert the paper, and then move the

 

front paper guide even with the paper. Move the left paper guide to the

 

edge of the paper.

 

For more information, see load originals on page 7.

copies are too

do you have the Lighter/Darker feature adjusted correctly?

light or too

For more information, see make copies lighter or darker on page 17.

dark

are the ink cartridges over 8 months old?

 

 

If copies are too light, you may need to replace the ink cartridges.

 

are you copying a photo?

 

For more information, see copy a photo on page 19.

ink is not filling

is the paper type set correctly?

the text or

When using transparencies or other special papers, make sure the unit has

graphic

set the correct paper type.

completely

On the front panel, press the Tray Select/Paper Type button. Use the arrow

 

keys to change the paper type.

 

do the ink cartridges or printheads need to be cleaned or replaced?

 

First, print a Self-Test Report to check the status of the ink cartridges and

 

printheads. Use the report to determine whether the ink or printheads need

 

to be replaced.

 

For more information, see create a self-test report for cartridges and

 

printheads on page 67, clean the ink cartridge contacts on page 43 and

 

replace the ink cartridges on page 41.

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troubleshooting tips