Paper problems, Paper jams | HP 510 guide

troubleshooting tips	7

Troubleshooting provides tips for solving problems and improving the quality of your copies. Look for your problem in the following troubleshooting topics.

For additional information on your HP Digital Copier, see: www.hp.com/go/copiers

paper problems

	The following issues relate to the paper path and paper types used in your
	HP Digital Copier.
	You can avoid many paper jams by loading paper properly in the input
	tray. For more information, see load the main paper tray on page 9.
paper jams	check all paths
	• main paper tray or optional 250-sheet plain paper tray
	• automatic document feeder (ADF) tray and cover
	• two-sided printing accessory
	• back of unit

paper tray jams

1Always start by removing the back access door or the two-sided printing accessory. Gently remove any paper jams from the back of the unit.

2If this does not work, remove the input tray, then gently remove any paper jams from the input tray opening of the unit.

3If necessary, remove the main paper tray and the optional 250-sheet plain paper tray.

4Last, open the top of the unit and gently remove any paper jams from the print carriage area.

troubleshoot your digital copier

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HP 510 manual Paper problems, Paper jams

Contents

Hp digital copier Series Page Contents Maintain your hp digital copier Accessories Troubleshooting tips Technical information Support services and warranty Review the front panel Front panel features Feature Purpose Menu functions Following Menu functions are available Menu options Help Description Using your HP Digital Copier. The Reference Guide includesWarranty Website also provides answers to frequently asked questions Hp digital copier series Get help Load originals Load originals Paper Load originals in the automatic document feeder Load the main paper tray Avoid paper jams Load paper Hp digital copier series 16 to 24 lb to 135 gsm copier paper or letterhead Recommended paper typesLoad the optional 250-sheet plain paper tray Following is a list of HP papers you can use for copying Paper Tips Papers to avoidTips for loading other types of paper in the main tray Set the paper size Choose the paper tray and set the paper type Hp digital copier series Load originals and paper Before you begin Make copies Press Start Copy Black or Start Copy Color Make a copyIncrease copy speed or quality Reduce or enlarge a copy Edges Hp digital copier series Hp digital copier series Load a photo on the glass Perform special copy jobsCopy a photo Fit a copy to Print several copies on one Print two originals on one Make two-sided copies Shift image to increase the margin Load your letter- or A4-sized originals in the ADF Prepare a color T-shirt transfer Image copy Copy setup menu optionsStop copying Create a mirror Copy Setup Automatic document feeder ADF Accessories5 Place Install the ADFInput tray Cover Attach the two Two-sided printing accessoryAccessory Replace an existing ADF lid Use the ADF Plain paper Tray Optional hp 250-sheet plain paper trayAssemble Sheet Remove shipping tape from paper-width fence Set the paper size Hp digital copier series Load the paper by dropping it into the inner tray Load paperOptional Sheet Plain paper Tray Attach the optional 250- sheet plain paper tray to the unit Power on the copier and resume normal use Clean the lid backing Clean the glass Check the ink level Handle printheads Clean the exteriorMaintain printheads and ink cartridges Verify a printhead needs to be replaced Replace the printheads Page Handle ink cartridges Replace the ink cartridges Hp digital copier series Hp digital copier series Color bars Hp digital copier series Clean the printhead contacts Replacement alternatives Perform color calibration Override the ink level gauge Set the country/region or language Set the ring and beep volume Set the power save mode time Use Menu to display the Status and Maintenance Maintenance menu options Hp digital copier series Maintain your hp digital copier Paper jams Paper problems Troubleshooting tips Hp digital copier series Hp digital copier is not responding Failure to copy Hp digital copier series Hp digital copier series Copies are faded, colors are incorrect or dull Copies do not look right Blank Entire copy isSlanted or Skewed Bleeding into OrientationCopy is wrong Colors are Parts of the original are cut off Copy is fuzzy or blurry Hp digital copier series Ink is not filling Copies are tooLight or too Dark Ink cartridges or printheads have problems Ink cartridge and printhead problems Hp digital copier series Hp digital copier series Stalled Printhead hasFailed Ink carriage is Other copier problems and errors Mechanism error Hp customer support Register your productSupport from the internet Returning your hp digital copier for service Hp digital copier series Country/region Hp technical support Call in the U.S. during warrantyCall elsewhere in the world Canada post-warranty Country/region Number for ordering Express serviceCall in Australia post- warranty Hp distribution center Limited warranty statement Limitations of Liability These products were designed to be environmentally friendly Hp printhead and ink cartridge limited warrantyLimitations on copier supplies warranty Environmental statement Using non-hp inkjet products Warranty upgrades Limitations of liability Support services and warranty Speed Hp digital copier series specificationsMargin specifications Paper sizes Paper specificationsPaper weight and paper tray capacities Environmental specifications Phycical specificationsPower specifications Order printheads and ink cartridges Additional hp digital copier accessoriesAdditional specifications Environmental product stewardship program Hp digital copier series Numerics IndexPage Page Special features 3, 21, 22, 23, 25 limitations Hp digital copier Warranty on copier 80 warranty upgrades Hp digital copier Index Page C7296-90280 Visit the hp digital copier information center