Purchase Extended, Warranty, Professional Services | 3Com WL-560

54APPENDIX A: OBTAINING SUPPORT FOR YOUR 3COM PRODUCT

Purchase Extended	To enhance response times or extend your warranty benefits, you can
Warranty and	purchase value-added services such as 24x7 telephone technical support,
Professional Services	software upgrades, onsite assistance, or advanced hardware replacement.
	Experienced engineers are available to manage your installation with
	minimal disruption to your network. Expert assessment and implementation
	services are offered to fill resource gaps and ensure the success of your
	networking projects. For more information on 3Com Extended Warranty and
	Professional Services, see:
	http://www.3com.com/
	Contact your authorized 3Com reseller or 3Com for additional product
	and support information. See the table of access numbers later in this
	appendix.

Access Software	You are entitled to bug fix / maintenance releases for the version of
Downloads	software that you initially purchased with your 3Com product. To obtain
	access to this software, you need to register your product and then use the
	Serial Number as your login. Restricted Software is available at:
	http://eSupport.3com.com/
	To obtain software releases that follow the software version that you
	originally purchased, 3Com recommends that you buy an Express or
	Guardian contract, a Software Upgrades contract, or an equivalent support
	contract from 3Com or your reseller. Support contracts that include software
	upgrades cover feature enhancements, incremental functionality, and bug
	fixes, but they do not include software that is released by 3Com as a
	separately ordered product. Separately orderable software releases and
	licenses are listed in the 3Com Price List and are available for purchase from
	your 3Com reseller.

Contact Us	3Com offers telephone, Internet, and e-mail access to technical support and
	repair services. To access these services for your region, use the appropriate
	telephone number, URL, or e-mail address from the table in the next section.

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3Com WL-560 manual Purchase Extended, Warranty, Professional Services, Access Software, Downloads, Contact Us

Contents

3Com 11a/b/g Wireless Workgroup Bridge User Guide 3Com Corporation Campus Drive Marlborough MA USA Contents Configuring the Bridge END User License Agreement Regulatory Information Page About this Guide Conventions RelatedDocumentation Following Documentation documentation Product Registration Support Introduction 802.11a 802.11g Configuration Network Configuration and PlanningNetwork Planning Configurations Wireless Infrastructure NetworkExample Workgroup Ad-Hoc Network Unpacking Bridge Bridge Deciding Where to Place the Bridge Wall-Mounting the Bridge Routing Cable Under the Cradle Securing the Locking Bar Connecting Connecting the Power About the Client List Connecting to a Hub Connecting the Bridge Network printers in areas that are not wired for Ethernet Indicators LED Need to Configure Attaching AnExternal Antenna Determining if you Determining if you Need to Configure the Bridge Networks without a Dhcp Server Bridge Default Settings To Wireless Client Infrastructure Using the 3Com Installation CD Using the 3Com Installation CD Installing the Bridge Configuring the Bridge Using the 3Com WirelessInfrastructure Device Manager Click Configure Using the 3Com Wireless Infrastructure Device Manager Button Description Using ManagementSystem Clearing Applying System Configuration Settings Moving to a new configuration System Properties Server, select Obtain an IP address automatically and click Apply Select Wireless Client Infrastructure to associate with an Select 802.11a to set the Bridge to operate with either Service Area Select Specify the Wireless LAN Service Area to allow External and one internal antenna this setting Being used, click Long Wi-Fi Interoperable Set the Data Preamble No Security Open System 40/64-bit Shared Key WEP 104/128-bit Shared Key 128/152-bit Shared Key Or Disable AES Secondary Radius Using the Configuration Management System Configuring Operation Mode About Uart Configuring Uart Settings Configuring Network Serial Port Settings Applying Settings Reset Under Tools, click Restore Factory Defaults Or with the Bridge out of the cradle Using FTP default Using Tftp Using Http Under Tools, click Backup Wireless Workgroup Bridge Under Tools, click Restore Wireless Workgroup Bridge Summary Page Problems Diagnosing Troubleshooting Disconnecting UninstallingUninstall 3Com Wireless Infrastructure Device Manager Disconnecting the Bridge Upgrading Bridge Firmware Service Benefits Solve ProblemsRegister Your Product to Gain Warranty Professional ServicesAccess Software Purchase Extended Directory of 3Com resources by region at Contact Us Latin America Telephone Technical Support and Repair END User License Agreement Page Regulatory Information MANUFACTURER’S Declaration of Conformity Industry Canada IC Emissions Compliance Statement Europe EU Declaration of Conformity Bipt Indoor/Outdoor