Contact Us 55
Telephone Technical To obtain telephone support as part of your warranty and other service
Support and Repair benefits, you must first register your product at:
http://eSupport.3com.com/
When you contact 3Com for assistance, please have the following
information ready:
■Product model name, part number, and serial number
■A list of system hardware and software, including revision level
■Diagnostic error messages
■Details about recent configuration changes, if applicable
To send a product directly to 3Com for repair, you must first obtain a
return materials authorization number (RMA). Products sent to 3Com without authorization numbers clearly marked on the outside of the package will be returned to the sender unopened, at the sender’s expense. If your product is registered and under warranty, you can obtain an RMA number online at http://eSupport.3com.com/.
Telephone numbers are correct at the time of publication. Find a current
directory of 3Com resources by region at:
http://csoweb4.3com.com/contactus/
Country | Telephone Number | Country | Telephone Number |
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Asia, Pacific Rim Telephone Technical Support and Repair |
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Australia | 1 800 678 515 | Pakistan | +61 2 9937 5083 |
Hong Kong | 800 933 486 | Philippines | 1235 61 266 2602 or |
India | +61 2 9424 5179 or |
| 1800 1 888 9469 |
| 000800 650 1111 | P.R. of China | 800 810 3033 |
Indonesia | 001 803 61009 | Singapore | 800 6161 463 |
Japan | 00531 616 439 or | S. Korea | 080 333 3308 |
| 03 3507 5984 | Taiwan | 00801 611 261 |
Malaysia | 1800 801 777 | Thailand | 001 800 611 2000 |
New Zealand | 0800 446 398 |
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You can also obtain support in this region at this |
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apr_technical_support@3com.com |
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Or request a repair authorization number (RMA) by fax using this number: | + 61 2 9937 5048 | ||
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