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Telephone Technical To obtain telephone support as part of your warranty and other service

Support and Repair benefits, you must first register your product at:

http://eSupport.3com.com/

When you contact 3Com for assistance, please have the following

information ready:

Product model name, part number, and serial number

A list of system hardware and software, including revision level

Diagnostic error messages

Details about recent configuration changes, if applicable

To send a product directly to 3Com for repair, you must first obtain a

return materials authorization number (RMA). Products sent to 3Com without authorization numbers clearly marked on the outside of the package will be returned to the sender unopened, at the sender’s expense. If your product is registered and under warranty, you can obtain an RMA number online at http://eSupport.3com.com/. First-time users must apply for a user name and password.

Telephone numbers are correct at the time of publication. Find a current

directory of 3Com resources by region at:

http://csoweb4.3com.com/contactus/

Country

Telephone Number

Country

Telephone Number

 

 

Asia, Pacific Rim Telephone Technical Support and Repair

 

Australia

1 800 678 515

Pakistan

+61 2 9937 5083

Hong Kong

800 933 486

Philippines

1235 61 266 2602 or

India

+61 2 9424 5179 or

 

1800 1 888 9469

 

000800 650 1111

P.R. of China

800 810 3033

Indonesia

001 803 61009

Singapore

800 6161 463

Japan

00531 616 439 or

S. Korea

080 333 3308

 

03 3507 5984

Taiwan

00801 611 261

Malaysia

1800 801 777

Thailand

001 800 611 2000

New Zealand

0800 446 398

 

 

You can also obtain support in this region at this e-mail address:

 

apr_technical_support@3com.com

 

 

Or request a repair authorization number (RMA) by fax using this number:

+ 61 2 9937 5048

 

 

 

 

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3Com WL-560 manual Directory of 3Com resources by region at, Contact Us