Latin America Telephone Technical Support and Repair | 3Com WL-560

56APPENDIX A: OBTAINING SUPPORT FOR YOUR 3COM PRODUCT

Country	Telephone Number	Country	Telephone Number

Europe, Middle East, and Africa Telephone Technical Support and Repair

From anywhere in these regions, call: +44 (0)1442 435529

From the following countries, call the appropriate number:

Austria	01 7956 7124	Luxembourg	342 0808128
Belgium	070 700 770	Netherlands	0900 777 7737
Denmark	7010 7289	Norway	815 33 047
Finland	01080 2783	Poland	00800 441 1357
France	0825 809 622	Portugal	707 200 123
Germany	01805 404 747	South Africa	0800 995 014
Hungary	06800 12813	Spain	9 021 60455
Ireland	01407 3387	Sweden	07711 14453
Israel	1800 945 3794	Switzerland	08488 50112
Italy	199 161346	U.K.	0870 909 3266
You can also obtain support in this region using this URL:
http://emea.3com.com/support/email.html

Latin America Telephone Technical Support and Repair
Antigua	1 800 988 2112	Guatemala	AT&T +800 998 2112
Argentina	0 810 444 3COM	Haiti	57 1 657 0888
Aruba	1 800 998 2112	Honduras	AT&T +800 998 2112
Bahamas	1 800 998 2112	Jamaica	1 800 998 2112
Barbados	1 800 998 2112	Martinique	571 657 0888
Belize	52 5 201 0010	Mexico	01 800 849CARE
Bermuda	1 800 998 2112	Nicaragua	AT&T +800 998 2112
Bonaire	1 800 998 2112	Panama	AT&T +800 998 2112
Brazil	0800 13 3COM	Paraguay	54 11 4894 1888
Cayman	1 800 998 2112	Peru	AT&T +800 998 2112
Chile	AT&T +800 998 2112	Puerto Rico	1 800 998 2112
Colombia	AT&T +800 998 2112	Salvador	AT&T +800 998 2112
Costa Rica	AT&T +800 998 2112	Trinidad and Tobago	1 800 998 2112
Curacao	1 800 998 2112	Uruguay	AT&T +800 998 2112
Ecuador	AT&T +800 998 2112	Venezuela	AT&T +800 998 2112
Dominican Republic	AT&T +800 998 2112	Virgin Islands	57 1 657 0888

You can also obtain support in this region in the following ways:

■Spanish speakers, enter the URL: http://lat.3com.com/lat/support/form.html

■Portuguese speakers, enter the URL: http://lat.3com.com/br/support/form.html

■English speakers in Latin America should send e-mail to: lat_support_anc@3com.com

US and Canada — Telephone Technical Support and Repair
All locations: Network Jacks; Wired or Wireless Network Interface Cards:	1 847 262 0070
All other 3Com products	1 800 876 3266

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3Com WL-560 manual Latin America Telephone Technical Support and Repair

Contents

3Com 11a/b/g Wireless Workgroup Bridge User Guide 3Com Corporation Campus Drive Marlborough MA USA Contents Configuring the Bridge END User License Agreement Regulatory Information Page About this Guide Documentation ConventionsRelated Following Documentation documentation Product Registration Support Introduction 802.11a 802.11g Network ConfigurationNetwork Configuration and Planning Planning Example ConfigurationsWireless Infrastructure Network Workgroup Ad-Hoc Network Unpacking Bridge Bridge Deciding Where to Place the Bridge Wall-Mounting the Bridge Routing Cable Under the Cradle Securing the Locking Bar Connecting Connecting the Power About the Client List Connecting to a Hub Connecting the Bridge Network printers in areas that are not wired for Ethernet Indicators LED External Antenna Need to ConfigureAttaching An Determining if you Determining if you Need to Configure the Bridge Networks without a Dhcp Server Bridge Default Settings To Wireless Client Infrastructure Using the 3Com Installation CD Using the 3Com Installation CD Installing the Bridge Configuring the Bridge Infrastructure Using the 3ComWireless Device Manager Click Configure Using the 3Com Wireless Infrastructure Device Manager Button Description System UsingManagement Clearing Applying System Configuration Settings Moving to a new configuration System Properties Server, select Obtain an IP address automatically and click Apply Select Wireless Client Infrastructure to associate with an Select 802.11a to set the Bridge to operate with either Service Area Select Specify the Wireless LAN Service Area to allow External and one internal antenna this setting Being used, click Long Wi-Fi Interoperable Set the Data Preamble No Security Open System 40/64-bit Shared Key WEP 104/128-bit Shared Key 128/152-bit Shared Key Or Disable AES Secondary Radius Using the Configuration Management System Configuring Operation Mode About Uart Configuring Uart Settings Configuring Network Serial Port Settings Applying Settings Reset Under Tools, click Restore Factory Defaults Or with the Bridge out of the cradle Using FTP default Using Tftp Using Http Under Tools, click Backup Wireless Workgroup Bridge Under Tools, click Restore Wireless Workgroup Bridge Summary Page Problems Diagnosing Troubleshooting Uninstall 3Com Wireless Infrastructure Device Manager DisconnectingUninstalling Disconnecting the Bridge Upgrading Bridge Firmware Register Your Service BenefitsSolve Problems Product to Gain Access Software WarrantyProfessional Services Purchase Extended Directory of 3Com resources by region at Contact Us Latin America Telephone Technical Support and Repair END User License Agreement Page Regulatory Information MANUFACTURER’S Declaration of Conformity Industry Canada IC Emissions Compliance Statement Europe EU Declaration of Conformity Bipt Indoor/Outdoor