Training Your Staff | 3M 2302, 3802, 3801, 3803, 3501, 3804, 3502, 2301

Training Your Staff

3M Library Security System

Problem	Cause	Action

No alarm, patron counter	Strips in book desensitized or	Resensitize books, or install Tattletape
works.	missing.	in book.

	System failure.	Place service call. (1-800-328-0067)

	Metal objects too close to panel.	Move all metal to minimum distance of
		18 inches from the panels.

Unwanted alarms.	Protected material from other	Identify material that caused alarm.
	library/retail store.

	Failure to desensitize marker	Check desensitizing process and
	properly.	training.

	Miscellaneous metallic objects.	Infrequent unwanted alarms from some
		metal objects are possible.

	System failure.	Place service call. (1-800-328-0067)

Reduced coverage, no	Metal objects too close to panel.	Move all metal objects to a minimum
alarm, patron counter		distance of 18 inches from panels.
works.

	Electrical interference.	Remove possible sources of electrical
		interference such as computers, copiers,
		TVs, and electronic devices.

	Incomplete walk-through test.	Test the system by walking completely
		through just as a patron must.

	Books not properly resensitized.	Resensitize book, check sensitizing
		method and staff training.

	System failure.	Place service call. (1-800-328-0067)

Alarm/Inhibit indicator	Metal objects too close to panel.	Move all metal objects to a minimum of
illuminated or intermittent		3 feet from the panel.
with no traffic in corridor.

	Marked book or strips too close to	Move marked books to a minimum of 3
	panel.	feet from the panel.

	Electrical interference.	Eliminate source of interference.

	System failure.	Place service call. (1-800-328-0067)

6-10	E 3M 1999 September

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3M 2302, 3802, 3801, 3803, 3501, 3804, 3502, 2301 manual Training Your Staff

Contents

Library Security System 3M, Tattle-Tape, and SelfCheck are trademarks of 3M Company 3Mt Library Security System Table of Contents Introduction Section IntroductionGlobal Leader in Library Materials Flow Management What this means to you 3M 1999 September 3M Library Security System Section How the System Works How the System Works Section System Configuration Models 2301 Agency Approvals FCC Radio Frequency Rules and RegulationsDOC Radio Frequency Rules and Regulations Accessories Security Strips How to Verify System Operation Turning Your System On Emergency Shutdown Models 3501 Detection Panels are shown below Alarm FCC/Industry Canada/European/Australia EMC Compliance Australia 3500--17L Important Safety Instructions Internal Use 10 M3501/M3502 Detection System Accessories Turning Your System On Fuse Replacement Models 3801 Accessories Turning Your System On FCC Radio Frequency Rules and Regulations DOC Radio Frequency Rules and Regulations Blank Description/Characteristics Gate3Mt Staff Workstation 3M Accessories Installation3Mt Handheld Desensitizer Model Operating Instructions Security Strips Used with the 3M Model 766 Desensitizer Security Strip ApplicationTypical Items Used with the 3M Model 766 Desensitizer Exceptions 3Mt On-Counter Desensitizer Model Not For Use With Recorded Magnetic Media Security Strips Used with 3Mt Desensitizer Model Typical Items Used with 3M Model 930 Desensitizer Operating Instructions To desensitize security strips Security Strips Used with the 3Mt Desensitizer Model Typical Items Used with the 3M Model 2001 Desensitizer 2001M For Use With Recorded Magnetic Media Security Strips Used with the 3Mt Desensitizer Model 2001M Typical Items Used with the 3M Model 2001M Desensitizer 3Mt In-Counter Desensitizer Model Typical Items Used with the 3M Desensitizer Model 3Mt On-Counter Resensitizer Model Security Strips Used with the 3Mt Resensitizer Model Typical Items Used with the 3M Resensitizer Model 3M Accessories Operating Instructions Resensitizing Security Strips Troubleshooting 3Mt Bookcheck Model Voltage Selection Operating Instructions Desensitizing Security Strips Resetting the circuit breaker Troubleshooting No desensitizing or resensitizing Cleaning Security Strips Used with the 3Mt Bookcheck ModelTypical Items Used with the 3M Bookcheck Model Description/Characteristics Incorrect Methods of Sensitizing and Desensitizing Optical Sensor Security Strips Used with the 3Mt Bookcheck Model 10 3Mt On-Counter Desensitizer Model Security Strips Used with the 3Mt Desensitizer Model 11 3Mt On-Counter Resensitizer Model Indicator Light Photocell Service Typical Items Used with the 3M On-Counter Resensitizer Model 12 3Mt Model 494 Locking Exit or Entrance Gate Features and Benefits 13 3Mt SelfCheckt System Model 14 3Mt SelfCheckt System Model 15 3Mt SelfCheckt System Model 16 3Mt SelfCheckt System Model 17 3Mt Staff Workstation Model Blank Stripping Procedure Security Strips Used with the 3M Detection Systems Installation in Books 3Mt Tattle-TapetSecurity Strips 3M Library Security SystemPrint Media Protection 3Mt Tattle-TapetSecurity Strips B1 3M Library Security System 3Mt Tattle-TapetSecurity Strips Desensitizers Used with 3Mt Tattle-TapetB1 Security StripsResensitizers Used with 3M Tattle-Tape B1 Security Strips Typical Items Marked with 3M Tattle-Tape B1 Security Strips Print Media Protection 3Mt Tattle-TapetSecurity Strips B2 Desensitizers Used with 3M Tattle-Tape B2 Security Strips Resensitizers Used with 3M Tattle-Tape B2 Security StripsTypical Items Marked with 3M Tattle-Tape B2 Security Strips Marking Audio Cassettes Resensitizers Used with 3M Tattle-Tape DAC-1 Security Strips Marking Compact Discs Desensitizers Used with 3Mt Tattle-TapetDCD-2 Overlay Resensitizers Used with 3M Tattle-Tape DCD-2 OverlayTypical Items Marked with 3M Tattle-Tape DCD-2 Overlay Security Overlay Storage Conditions Marking Video Cassettes Resensitizers Used with 3M Tattle-Tape DVM-1 Security Strips Blank Training Your Staff Section Training Your StaffOperator’s Manual Training Video What To Do When The Alarm Sounds Hands-on PracticeReview Of Your Library’s Security Policies Unwanted Alarms Scenario #1Scenario #2 Scenario #3 System Alarm Log Addressing Patron Concerns 3M Library Security Systems System Alarm Log $ Value Alarm Patron Reported byRecovered Date Time Count Reason Yes Materials Cleaning Instructions Lattice and Base General MaintenanceAccessories Desensitizers Photocell Lens and Reflector Troubleshooting Guide Model 2301 Problem Cause Action Problem Cause Action Model 3501 Problem Cause Action Training Your Staff Model 3801 Problem Cause Action Training Your Staff Obtaining Service Ordering Supplies Blank Service Section ServiceModel Number Serial Number Service Important Notice to Purchaser