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3M 3801 6.9Troubleshooting Guide, Model 2301, Problem, Cause, Action, 3M Library Security System

Models: 2301 3804 3501 3502 3803 3802 3801 2302

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3M Library Security System

Training Your Staff

6.9Troubleshooting Guide

Model 2301, 2302

Problem	Cause	Action

No alarm, no patron count,	No power at wall outlet.	Reset facility circuit breaker.
no diagnostic code in
display window.

	System unplugged.	Plug in and wait two minutes for full
		operation.

	System circuit breaker tripped.	Reset the circuit breaker no more than
		three times. Call 3M Service if problem
		persists.

	System failure.	Place service call.

No alarm, diagnostic code	System failure.	Place service call. Code number will be
1, 2, 3, 4, 5, or 6 in		needed.
window.

No alarm, patron count in	Strip desensitized.	Test system with another marked object
window.		with a sensitized strip.

E 3M 1999 September

6-7

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3M 3801 6.9Troubleshooting Guide, Model 2301, Problem, Cause, Action, 3M Library Security System, Training Your Staff

Contents

Operator’s Manual Library Security System3M Library Systems 3M Center, Building 225-4N-14Page Section 3 System Configuration Table of ContentsSection 4 3M Accessories for Use with the 3Mt Library Security SystemSection 7. Service Table of ContentsSection 5 3Mt Tattle-Tapet Security Strips Used with the 3Mt Detection SystemIntroduction 3M Library Security SystemSection Introduction What this means to youIntroduction E 3M 1999 September3M Library Security System Blank Page3M Library Security System Section How the System WorksHow the System Works How the System Works 3M Library Security SystemE 3M 1999 September System Configuration Section System Configuration3.1Models 2301 and 3M Library Security System3.2Agency Approvals System ConfigurationFCC Radio Frequency Rules and Regulations DOC Radio Frequency Rules and Regulations3.4Security Strips 3.3AccessoriesDesensitizers Resensitizers3.5Turning Your System On 3.6How to Verify System OperationSystem Configuration 3M Library Security SystemSystem Configuration 3.7Emergency Shutdown1. Turn On/Off Key Switch to OFF 2.Disconnect the power cord from the power outletSystem Configuration 3.8Models 3501 andKey switch Alarm lightKey switch System ConfigurationAlarm light Power receptacleSystem Configuration Australia3M Library Security System FCC Radio Frequency Rules and RegulationsSystem Configuration 3M Library Security System3500--17L 3.10M3501/M3502 Detection System Important Safety Instructions Internal UseWarning Labels System Configuration3.12Security Strips 3.11Accessories3M Tattle-Tapesecurity strips 3-113.13Turning Your System On 3.14How to Verify System OperationSystem Configuration 3M Library Security System3.15Emergency Shutdown 3.16Fuse Replacement3-13 System ConfigurationSystem Configuration 3.17Models 3801 and3M Library Security System E 3M 1999 September3.19Security Strips 3.18Accessories3-15 System Configuration3.20Turning Your System On 3.21How to Verify System OperationSystem Configuration 3M Library Security System3.23FCC Radio Frequency Rules and Regulations 3.22Emergency Shutdown3.24DOC Radio Frequency Rules and Regulations 3.25Agency Approvals3M Library Security System System ConfigurationE 3M 1999 September 3-183M Accessories Section 3M Accessories for Use with theDescription/Characteristics 3Mt Library Security SystemInstallation 3M Accessories4.13Mt Handheld Desensitizer Model 766 For Use With Recorded Magnetic MediaExceptions Security Strip ApplicationSecurity Strip Storage Conditions 3M Accessories930 Not For Use With Recorded Magnetic Media 4.23Mt On-CounterDesensitizer Model3M Accessories Description/CharacteristicsTypical Items Used with 3M Model 930 Desensitizer Security Strips Used with 3Mt Desensitizer Model3M Accessories 3M Library Security System2001 For Use With Recorded Magnetic Media 4.33Mt On-CounterDesensitizer ModelTo desensitize security strips 3M Accessories3M Library Security System 3M AccessoriesSecurity Strip Application Exceptions2001M For Use With Recorded Magnetic Media 4.43Mt On-CounterDesensitizer Model3M Accessories Description/Characteristics3M Library Security System 3M AccessoriesSecurity Strip Application Exceptions2004 Not For Use With Recorded Magnetic Media 4.53Mt In-CounterDesensitizer Model4-10 3M Accessories4-11 Typical Items Used with the 3M Desensitizer Model3M Accessories 3M Library Security System2011 For Use With Recorded Magnetic Media 4.63Mt On-CounterResensitizer Model4-12 3M Accessories4-13 Typical Items Used with the 3M Resensitizer Model3M Accessories 3M Library Security System3M Accessories 4-14Description/Characteristics Installation4-15 Resensitizing Security Strips3M Accessories 3M Library Security System4-16 Troubleshooting3M Accessories 3M Library Security SystemNot For Use With Recorded Magnetic Media 4.83Mt Bookcheck ModelVoltage Selection 4-174-18 Desensitizing Security Strips3M Accessories 3M Library Security SystemTroubleshooting No desensitizing or resensitizing Resetting the circuit breaker4-19 3M AccessoriesSecurity Strips Used with the 3Mt Bookcheck Model CleaningTypical Items Used with the 3M Bookcheck Model 4-203M Accessories 4-21Description/Characteristics Installation3M Accessories 4-223M Library Security System Operating Instructions3M Accessories 4-23Troubleshooting No desensitizing or resensitizing Resetting the circuit breaker3M Accessories 4-24Cleaning 3M Library Security System763 For Use With Recorded Magnetic Media 4.103Mt On-CounterDesensitizer Model4-25 3M Accessories3M Accessories 4-263M Library Security System Security Strip ApplicationSystem placement relative to interfering objects Specifications PhysicalIndicator Light 4.113Mt On-CounterResensitizer ModelSpine of Material not against Model Wrong Direction Center StartResensitizing Compact Disks CDs 4-28Security Strips Used with the 3Mt On-Counter ServiceResensitizer Model 4-294-30 4.123Mt Model 494 Locking Exit or Entrance Gate3M Accessories Description/Characteristics4.133Mt SelfCheckt System Model Features and Benefits4-31 3M Accessories4-32 4.143Mt SelfCheckt System Model3M Accessories Description/Characteristics4-33 4.153Mt SelfCheckt System Model3M Accessories Description/Characteristics4-34 4.163Mt SelfCheckt System Model3M Accessories Description/Characteristics4-35 4.173Mt Staff Workstation Model3M Accessories Description/Characteristics3M Accessories 4-363M Library Security System E 3M 1999 September3Mt Tattle-Tapet Security Strips Stripping ProcedureSection Security Strips5.1Print Media Protection — Installation in Books3Mt Tattle-Tapet Security Strips: B1 Description/Characteristics3M Library Security System 3Mt Tattle-Tapet Security StripsSecurity Strip Storage Conditions 3Mt Tattle-Tapet Security Strips: B2 5.2Print Media Protection —Description/Characteristics Installation in Books3M Library Security System 3Mt Tattle-Tapet Security StripsSecurity Strip Storage Conditions 3Mt Tattle-Tapet Security Strips: DAC-1 5.3Audio Cassette Protection —Marking Audio Cassettes Description/Characteristics3M Library Security System 3Mt Tattle-Tapet Security StripsSecurity Strip Storage Conditions 3Mt Tattle-Tapet Security Overlay: DCD-2 5.4Compact Disc Protection —Marking Compact Discs Description/CharacteristicsSecurity Overlay Storage Conditions 3M Library Security System3Mt Tattle-Tapet Security Strips 3Mt Tattle-Tapet Security Strips: DVM-1 5.5Video Cassette Protection —Marking Video Cassettes Description/Characteristics3M Library Security System 5-113Mt Tattle-Tapet Security Strips Security Strip Storage Conditions3M Library Security System 3Mt Tattle-Tapet Security StripsE 3M 1999 September 5-12Section Training Your Staff Training Your Staff6.1Operator’s Manual 6.2Training Video6.3Hands-onPractice 6.5What To Do When The Alarm Sounds6.4Review Of Your Library’s Security Policies Training Your StaffScenario #1 Unwanted AlarmsScenario #2 Scenario #36.7Addressing Patron Concerns 6.6System Alarm LogTraining Your Staff 3M Library Security System5. Real alarm 3M Library Security Systems System Alarm LogAlarm RecoveredLattice and Base General Maintenance 6.8Cleaning InstructionsAccessories Desensitizers Photocell Lens and ReflectorProblem 6.9Troubleshooting GuideModel 2301, CauseTraining Your Staff Problem3M Library Security System CauseModel 3501, 6.10Troubleshooting GuideProblem 3M Library Security SystemProblem 6-10Training Your Staff 3M Library Security SystemModel 3801, 6.11Troubleshooting Guide6-11 ProblemProblem 6-12Training Your Staff 3M Library Security System6.12Ordering Supplies 6.13Obtaining ServiceIn Canada EnglishTraining Your Staff 6-143M Library Security System E 3M 1999 SeptemberSection Service ServiceModel Number Serial NumberService 3M Library Security SystemE 3M 1999 September FORTH HEREIN ARE EXCLUSIVE IMPORTANT NOTICE TO PURCHASER