Training Your Staff | 3M Library Security System |
Problem | Cause | Action |
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|
No alarm, code 1, 2, 4, 7 or | System failure. | Place service call. Code number will be |
8. |
| needed. |
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|
|
No alarm, patron count in | Marker deactivated. | Test system with another marked object |
window. |
| with a sensitized strip. |
|
|
|
Infrequent unwanted | Miscellaneous metallic objects. | Infrequent, unwanted alarms are |
alarms. |
| considered acceptable. |
|
|
|
| Protected material from other library | Identify material that caused alarm. |
| or retail store. |
|
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|
|
| Failure to desensitize marker | Check operator training procedures. |
| properly. |
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|
|
Frequent (daily) unwanted | Failure to desensitize marker | Follow correct |
alarms. | properly. | outlined in 3M literature. Check |
|
| operator training procedures. |
|
|
|
| Photocell or reflector lens dirty. | Clean with soft cloth and water. |
|
|
|
| System failure. | Place service call. Code number will be |
|
| needed. |
|
|
|
Reduced coverage, no | Metallic object located too close to | Remove, maintain a minimum distance |
alarm. | system. | of 2 feet. |
|
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| Incomplete | Retest by walking completely through |
|
| the corridor. The light beam between the |
|
| photocell and the reflector in the |
|
| corridor must be interrupted. |
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|
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| Marker not detected. | Retest marked object. |
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|
No alarm, code 9 in | System is in | Wait approximately 1 minute. |
window. |
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E 3M 1999 September |