Aastra Telecom 57i IP Phone Softkeys as Services

Model 57i IP Phone User Guide 55

Softkeys

Softkeys as Services

By default, the 57i has a Services key configured on key 1 of the top set of

keys. However, you can use any softkey to configure a "Services" key.

The Services key accesses enhanced features and services provided by

third parties. Using the "Services" key, you can:

• Select customized (XML) features

• Utilize a Caller List

• Utilize a Directory

• Utilize Voicemail

Note: Other than the Services Menu, you can also configure the Caller List and

Directory List on separate softkeys.

The XML customized services are created and provided by your system

administrator through the diverse web based language of XML.

Availability of these services depends on your phone system or service

provider.

Reference

For more information about XML, Caller List, Directory, and Voicemail, see

the following:

•"Softkeys for Accessing XML Services" on page40

•"Callers List" on page88

•"Directory List" on page81

•"Voicemail" on page97

For more information about Services you can access on your phone, con-

tact your system administrator.

Services

Key

Contents

Main Page Software License Agreement Software License Agreement Page Page Page Page Page About this Guide About this Guide Documentation Introduction Introduction Phone Features Requirements Installation and Setup Getting Started Plugging in and Starting the Phone Page Page Page Network Connected/Network Disconnected Idle Screen Idle Screen With Softkeys Configured Speedial Softkey "Do Not Disturb" Softkey Speedial Softkeys Idle Screen with Voicemail Messages Screen Display After Picking Up the Handset Voicemail Icon Page 12 Model 57i IP Phone User Guide Phone Options via the IP Phone UI Using the IP Phone UI References Phone Options via the Aastra Web UI Finding Your Phones IP Address Using the Aastra Web UI Status Operation Basic Settings User Password User Password Page Using Your Phone Using Your Phone Key Descriptions Page Page Multiple Line and Call Appearances Softkeys Top Softkeys Bottom Softkeys Softkey Functions State-Based Softkeys Page Softkeys as Line/Call Appearances Page Setting a Line Softkey Softkeys as Speeddials > Setting a Speeddial Softkey Entering a Name/Number for Speeddial Key Save to? Enter Number 5553491234 > S Page Saving an Entry from the Redial, Callers, or Directory Lists to a Speeddial key Softkeys as "Do not Disturb" Setting a "Do Not Disturb" Softkey Softkeys as Busy Lamp Field (BLF) Setting a BLF Softkey Page Softkeys as BLF List (For use with the BroadSoft Broadworks Rel 13 or higher platform only) Setting a BLF List Softkey Page Softkeys for Accessing XML Services Setting XML Services Setting an XML Softkey Accessing the XML Service From the Services Menu From an XML Softkey Softkeys as Flash Key Setting a Flash Softkey Softkeys as Sprecode Setting a Sprecode Softkey Page Static and Softkey Settings for Park/Pickup Park/Pickup Static Configuration Configuring Park /Pickup using Static Configuration Park/Pickup Softkey Configuration Softkey Configuration Using the Aastra Web UI Configuring Park/Pickup using Softkey Configuration Page Using the Park Call/Pickup Parked Call Feature Park a Call Pickup a Parked Call Softkeys as Last Call Return (lcr) How it works Setting a Last Call Return Softkey Page Softkeys as Services Setting Services Softkey Softkeys as Directory Setting Directory Softkey Softkeys as Callers List Setting Callers List Softkey Page Softkeys as an Intercom Key Setting an Intercom Softkey Page Softkeys as an Empty Key Setting an EmptySoftkey Deleting a Softkey Restarting your phone Restarting your phone Making Calls Dialing a Number Pre-dialing a Number Using Handsfree Speakerphone Using a Headset Advanced Volume Controls for the Headset Mic To change this volume To Make and Receive Calls Using a Headset Intercom To use the Intercom key Incoming Intercom Calls Enabling/Disabling Microphone and Auto-Answer Redial Accessing the Redial List Deleting from the Redial List To Delete All Items Page Receiving Calls Receiving Calls Answering an Incoming Call To answer the call Sending an Incoming Call to Voicemail Handling Calls Placing a Call on Hold To place a call on hold When on Hold Automatic Hold Retrieving a Held Call Transferring Calls Blind Transfer Consultative Transfer To transfer a call to another extension Conferencing Calls Page To conference two calls you are already connected to Picking up Calls To pickup a call Ending Calls Managing Calls Directory List Sorting Entries and Quick Search Feature Adding to and Editing the Directory List Adding Names, Numbers, Labels Editing Names, Numbers, and Labels Scrolling Multiple Screens Per Entry Arranging Multiple Screens Deleting Single and Multiple Numbers in an Entry Downloading the Directory List to Your PC Server to IP Phone Download Accessing the Directory List Callers List Callers List Screen Display Using the Callers List Editing in the Callers List Deleting from the Callers List Downloading the Callers List Call Forwarding Setting Call Forwarding Page Missed Calls Indicator Accessing and Clearing Missed Calls. Voicemail Using Voicemail Additional Features Star Codes Suppressing DTMF Playback Configuring Suppression of DTMF Playback Display DTMF Digits Configuring Display of DTMF Digits Stuttered Dial Tone Configuring Stuttered Dial Tone Play Call Waiting Tone Configuring Call Waiting Tone Incoming Intercom Calls and Auto-Answer Configuring Incoming Intercom and Auto-Answer Using Redial Key for Last Number Redial Ring Tones and Tone Sets Ring Tones Ring Tone Sets Configuring Ring Tones and Tone Sets Page Page Time and Date Configuring Time and Date Set Time and Time Format Set Date and Date Format Set Time Zone Daylight Savings Time Page Page Locking and Unlocking the Phone Locking/Unlocking a Phone Lock the Phone Unlock the Phone Page Resetting a User Password Defining an Emergency Dial Plan Page Language Language Specifying the Language to Use Page Model 536 and 560 Expansion Modules Model 536 and 560 Expansion Modules (536EM, 560EM) Model 536EM Model 560EM Model 536 and 560 Expansion Modules References Troubleshooting Solutions Why is my display blank? Why is my speakerphone not working? Why cant I get a dial tone? Why doesnt my phone ring? What are services, and how do I use them? How do I find the IP address of my phone? Why does my phone display the No Service message? How do I change my user password? Why does my phone display "Bad Encrypted Config"? How do I restart the IP phone? Page Limited Warranty Model 57iIP Phone User Guide 125 Limited Warranty Exclusions Warranty Repair Services Page Appendix A - Time Zone Codes Page Page Page Numerics A B C D M N O P R