Conferencing Calls | Aastra Telecom 57i IP Phone manual

To transfer a call to another extension

1.Connect to the call you wish to transfer (if not already connected).

2.Press the Intercom key.

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3.Press a line/call appearance button followed by the extension number of the person you wish to transfer the call to.

4.If you do not wish to transfer the call, press the line/call appearance button again to abort the transfer. This disconnects the new call, leaving the original call on hold. To go back to theoriginal call, press the line/call appearance button for this call.

5.To complete the transfer, you can press the Intercom key again, or disconnect by placing the handset back on hook, pressing Nor pressing the line/call appearance button for the active call.

Note: To complete a "blind" transfer, press the Intercom Key again before the phone begins dialing. To complete a consultive transfer, remain on the line to speak with the party, before pressing the Intercom Key again. To cancel the transfer, selet Cancel on the display screen.

Conferencing Calls

The 57i phone system supports up to 3 parties (including yourself) in a conference call.

Note: Your system administrator can set your conference key to speeddial a specific number. Contact your system administrator for more information.

When you lift the handset on the phone, the Conference key displays on the bottom set of softkeys by default. Use this key to create conference call.

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Handling Calls

Model 57i IP Phone User Guide

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Aastra Telecom 57i IP Phone manual Conferencing Calls, To transfer a call to another extension

Contents

57i IP Phone Page Software License Agreement Software License AgreementPage Table of Contents Table of Contents Table of Contents Vii Limited Warranty 125 Appendix a Time Zone CodesPage About this Guide About this GuideDocumentation Installation and Setup Phone FeaturesIntroduction Introduction Getting Started Getting StartedPlugging in and Starting the Phone Dhcp waiting For IP DSP SIP Done Network Connected/Network Disconnected Idle Screen Reference Idle Screen With Softkeys Configured Screen Display After Picking Up the Handset Idle Screen with Voicemail Messages Idle Screen After Handset Pickup Phone Options via the IP Phone UI References Using the IP Phone UIIP Phone UI Finding Your Phone’s IP Address Phone Options via the Aastra Web UIPress IP Addr Aastra Web UI Using the Aastra Web UI Status Status, Operation, Basic SettingsOperation Basic Settings User Password User PasswordIf you change the password You will need to Aastra Web UI Click on Operation-User Password User Password Using Your Phone Using Your PhoneKey Descriptions Keys Key Description Key Descriptions Key Descriptions Line/Call Appearance Multiple Line and Call AppearancesLight Behavior Softkeys SoftkeysTop Softkeys Bottom Softkeys Softkey Functions Softkey Type Default States ServicesState-Based Softkeys Bottom Keys only Directory Softkeys Line/Call Appearance Lights Softkeys as Line/Call Appearances Softkeys Click on Operation-Reset Setting a Line SoftkeyClick on Operation-Softkeys and XML Softkeys as Speeddials Setting a Speeddial SoftkeyEntering a Name/Number for Speeddial Key Enter Name John Smith Restart Phone field click to restart the IP phone IP Phone UI Softkeys as Do not Disturb Setting a Do Not Disturb Softkey Softkeys as Busy Lamp Field BLF Setting a BLF SoftkeyExample Aastra Web UI Click on Operation-Softkeys and XML Softkeys Softkeys as BLF List Setting a BLF List Softkey Aastra Web UI Click on Operation-Softkeys and XML XML Application URI XML Application Title Softkeys for Accessing XML Services Setting XML Services Setting an XML Softkey From the Services Menu Accessing the XML ServiceFrom an XML Softkey Softkeys as Flash Key Setting a Flash Softkey Softkeys as Sprecode Setting a Sprecode Softkey Softkeys Park/Pickup Static Configuration Static and Softkey Settings for Park/PickupPark/Pickup Call Server Configuration Values Aastra Web UI Click on Basic Settings-Preferences-General Configuring Park /Pickup using Static Configuration Softkey Configuration Using the Aastra Web UI Park/Pickup Softkey Configuration Configuring Park/Pickup using Softkey Configuration Softkeys Park a Call Using the Park Call/Pickup Parked Call FeaturePickup a Parked Call Softkeys as Last Call Return lcr Sylantro Servers only Setting a Last Call Return SoftkeyHow it works Click on Operation-Reset Softkeys as Services Setting Services Softkey Softkeys as Directory Setting Directory Softkey Softkeys as Callers List Setting Callers List Softkey Softkeys Softkeys as an Intercom Key Setting an Intercom Softkey Softkeys Softkeys as an Empty Key Setting an EmptySoftkey Deleting a Softkey Restarting your phone Aastra Web UI Click on Operation-ResetRestarting your phone Making Calls Making CallsDialing a Number Pre-dialing a Number Using a Headset Using Handsfree SpeakerphoneAdvanced Volume Controls for the Headset Mic To change this volume To Make and Receive Calls Using a Headset Incoming Intercom Calls IntercomTo use the Intercom key Enabling/Disabling Microphone and Auto-Answer Redial Accessing the Redial ListDeleting from the Redial List To Delete All Items Mute Receiving Calls Receiving CallsAnswering an Incoming Call Sending an Incoming Call to Voicemail Handling Calls When on HoldHandling Calls Placing a Call on Hold Retrieving a Held Call Automatic Hold Blind Transfer Transferring CallsConsultative Transfer To transfer a call to another extension Conferencing Calls TueMay171019am 0027 L2 Dial 203 To conference two calls you are already connected to Ending Calls Picking up CallsTo pickup a call Managing Calls Sorting Entries and Quick Search FeatureDirectory List Adding to and Editing the Directory List Managing CallsDirectory List Limitations Screen On Screen Adding Names, Numbers, LabelsEditing Names, Numbers, and Labels Scrolling Multiple Screens Per Entry Arranging Multiple Screens Deleting Single and Multiple Numbers in an Entry Downloading the Directory List to Your PC Accessing the Directory ListServer to IP Phone Download Caller’s List Screen Display Callers ListDisplay Item Description Press the Callers List key. or Using the Callers List Editing in the Callers List Use Deleting from the Callers List Aastra Web UI Click on Operation-Directory Downloading the Callers List Call Description ForwardMode Call Forwarding For Global Call Forward Settings Setting Call ForwardingAastra Web UI Click on Basic Settings-Call Forward For Per-Line Call Forward Settings Accessing and Clearing Missed Calls Missed Calls Indicator Voicemail Using Voicemail Additional Features Additional FeaturesConfiguring Suppression of Dtmf Playback Star Codes Display Dtmf Digits Configuring Display of Dtmf Digits Stuttered Dial Tone Configuring Stuttered Dial Tone Play Call Waiting Tone Configuring Call Waiting Tone Incoming Intercom Calls and Auto-Answer Configuring Incoming Intercom and Auto-Answer Using Redial Key for Last Number Redial Ring Tones Ring Tones and Tone Sets Global configuration only Configuring Ring Tones and Tone SetsRing Tone Sets For per-line configuration For global configuration Click on Operation-Reset Time and Date Configuring Time and DateSet Time and Time Format Set Date and Date Format Select Time Zone Set Time ZoneDaylight Savings Time Select Daylight Savings Additional Features Click on Operation-Reset Locking/Unlocking a Phone Locking and Unlocking the PhoneLock the Phone Unlock the Phone Lock the Phone Lock the Phone? field, click Aastra Web UI Click on Operation-Phone Lock Resetting a User Password Emergency Number Description Defining an Emergency Dial PlanGSM mobile phone networks 911110 Language LanguageSpecifying the Language to Use Language Model 536 and 560 Expansion Modules 536EM, 560EM Model 536 and 560 Expansion ModulesModel 536EM Model 560EM References Troubleshooting Solutions Troubleshooting Solutions Why does my phone display the No Service message? What are services, and how do I use them?How do I change my user password? How do I find the IP address of my phone? How do I restart the IP phone? Why does my phone display Bad Encrypted Config?Page Limited Warranty Limited WarrantyWarranty Repair Services After Warranty ServicePage Time Zone Name/Time Zone Code Table Appendix a Time Zone Codes Time Zone Name Time Zone Code Time MSK Index Index Index Page Aastra Telecom Inc 41-001201-00 Rev