
Troubleshooting Solutions
For information on how to access the Aastra Web UI, go to the section "Using the Aastra Web UI" on page 15.
Why does my phone display "Bad Encrypted Config"?
The IP phone displays "Bad Encrypted Config" because encrypted config- uration files are enabled but the decryption process has failed.
Report this error to your system administrator.
How do I restart the IP phone?
IP Phone UI
1.Press the  button on the phone to enter the Option List.
 button on the phone to enter the Option List.
2.Use the  key to scroll down the list of options to Phone Status and
 key to scroll down the list of options to Phone Status and
press the  key to select.
 key to select.
3.Press the  key to scroll to the Restart Phone option.
 key to scroll to the Restart Phone option.
4.Press the  key to confirm and restart the phone. If you do not wish to
 key to confirm and restart the phone. If you do not wish to
restart your phone, press the  key to cancel.
 key to cancel.
Note: Your phone will be out of service temporarily during the restart and down- loading process.
Aastra Web UI
1. Click on Operation->Reset. 
2.Click  .
.
3.Click OK at the confirmation prompt.
123Model 57i IP Phone User Guide
