Receiving Calls, To answer the call | Aastra Telecom 57i IP Phone

Receiving Calls

When a call is ringing at your extension, you will see the "Inbound Call" Screen. The line/call appearance light flashes quickly for the incoming call.

Tue May 17 10:19am L1 Ring

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Keri March

Answering an Incoming Call

IP Phone UI

To answer the call

•For handsfree operation, press or the line/call appearance but- ton for the incoming call.

•Press for handsfree or headset operation.

Note: The audio mode setting you have selected in the options list under Headset Settings determines if the call goes to handsfree or headset operation. For more information, see the section "Customizing Your Phone" in the 53i Installation Guide.

• Lift the handset for handset operation.

If the phone is already connected to a call, pressing the line/call appearance button for the new incoming call automatically places the connected call on hold and answers the new call. To reconnect to a party, press the line/call appearance button for that call.

If you cannot answer the call, the caller goes to voicemail if voicemail has been configured for your extension.

Note: The Nbutton can be used to cancel the call pickup procedure.

Sending an Incoming Call to Voicemail

You can send an incoming call directly to voicemail without answering the call. To do this, press Nwithout picking up the handset. If you're already on the phone your incoming call should go directly to voicemail. Your phone screen displays a voicemail icon ( ) along with the number of waiting messages, if you have unheard messages

(example: x4).

Note:

Receiving Calls

Model 57i IP Phone User Guide

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Aastra Telecom 57i IP Phone manual Receiving Calls, Answering an Incoming Call, Sending an Incoming Call to Voicemail

Contents

57i IP Phone Page Software License Agreement Software License AgreementPage Table of Contents Table of Contents Table of Contents Vii Limited Warranty 125 Appendix a Time Zone CodesPage About this Guide About this GuideDocumentation Installation and Setup Phone FeaturesIntroduction Introduction Getting Started Getting StartedPlugging in and Starting the Phone Dhcp waiting For IP DSP SIP Done Network Connected/Network Disconnected Idle Screen Reference Idle Screen With Softkeys Configured Screen Display After Picking Up the Handset Idle Screen with Voicemail Messages Idle Screen After Handset Pickup Phone Options via the IP Phone UI Using the IP Phone UI ReferencesIP Phone UI Phone Options via the Aastra Web UI Finding Your Phone’s IP AddressPress IP Addr Aastra Web UI Using the Aastra Web UI Status, Operation, Basic Settings StatusOperation Basic Settings User Password User PasswordIf you change the password You will need to Aastra Web UI Click on Operation-User Password User Password Using Your Phone Using Your PhoneKey Descriptions Keys Key Description Key Descriptions Key Descriptions Multiple Line and Call Appearances Line/Call AppearanceLight Behavior Softkeys SoftkeysTop Softkeys Bottom Softkeys Softkey Functions Softkey Type Default States ServicesState-Based Softkeys Bottom Keys only Directory Softkeys Line/Call Appearance Lights Softkeys as Line/Call Appearances Softkeys Setting a Line Softkey Click on Operation-ResetClick on Operation-Softkeys and XML Setting a Speeddial Softkey Softkeys as SpeeddialsEntering a Name/Number for Speeddial Key Enter Name John Smith Restart Phone field click to restart the IP phone IP Phone UI Softkeys as Do not Disturb Setting a Do Not Disturb Softkey Softkeys as Busy Lamp Field BLF Setting a BLF SoftkeyExample Aastra Web UI Click on Operation-Softkeys and XML Softkeys Softkeys as BLF List Setting a BLF List Softkey Aastra Web UI Click on Operation-Softkeys and XML XML Application URI XML Application Title Softkeys for Accessing XML Services Setting XML Services Setting an XML Softkey Accessing the XML Service From the Services MenuFrom an XML Softkey Softkeys as Flash Key Setting a Flash Softkey Softkeys as Sprecode Setting a Sprecode Softkey Softkeys Static and Softkey Settings for Park/Pickup Park/Pickup Static ConfigurationPark/Pickup Call Server Configuration Values Aastra Web UI Click on Basic Settings-Preferences-General Configuring Park /Pickup using Static Configuration Softkey Configuration Using the Aastra Web UI Park/Pickup Softkey Configuration Configuring Park/Pickup using Softkey Configuration Softkeys Using the Park Call/Pickup Parked Call Feature Park a CallPickup a Parked Call Setting a Last Call Return Softkey Softkeys as Last Call Return lcr Sylantro Servers onlyHow it works Click on Operation-Reset Softkeys as Services Setting Services Softkey Softkeys as Directory Setting Directory Softkey Softkeys as Callers List Setting Callers List Softkey Softkeys Softkeys as an Intercom Key Setting an Intercom Softkey Softkeys Softkeys as an Empty Key Setting an EmptySoftkey Deleting a Softkey Aastra Web UI Click on Operation-Reset Restarting your phoneRestarting your phone Making Calls Making CallsDialing a Number Pre-dialing a Number Using a Headset Using Handsfree SpeakerphoneAdvanced Volume Controls for the Headset Mic To change this volume To Make and Receive Calls Using a Headset Intercom Incoming Intercom CallsTo use the Intercom key Enabling/Disabling Microphone and Auto-Answer Redial Accessing the Redial ListDeleting from the Redial List To Delete All Items Mute Receiving Calls Receiving CallsAnswering an Incoming Call Sending an Incoming Call to Voicemail Handling Calls When on HoldHandling Calls Placing a Call on Hold Retrieving a Held Call Automatic Hold Transferring Calls Blind TransferConsultative Transfer To transfer a call to another extension Conferencing Calls TueMay171019am 0027 L2 Dial 203 To conference two calls you are already connected to Picking up Calls Ending CallsTo pickup a call Sorting Entries and Quick Search Feature Managing CallsDirectory List Adding to and Editing the Directory List Managing CallsDirectory List Limitations Screen Adding Names, Numbers, Labels On ScreenEditing Names, Numbers, and Labels Scrolling Multiple Screens Per Entry Arranging Multiple Screens Deleting Single and Multiple Numbers in an Entry Accessing the Directory List Downloading the Directory List to Your PCServer to IP Phone Download Callers List Caller’s List Screen DisplayDisplay Item Description Press the Callers List key. or Using the Callers List Editing in the Callers List Use Deleting from the Callers List Aastra Web UI Click on Operation-Directory Downloading the Callers List Call Description ForwardMode Call Forwarding Setting Call Forwarding For Global Call Forward SettingsAastra Web UI Click on Basic Settings-Call Forward For Per-Line Call Forward Settings Accessing and Clearing Missed Calls Missed Calls Indicator Voicemail Using Voicemail Additional Features Additional FeaturesConfiguring Suppression of Dtmf Playback Star Codes Display Dtmf Digits Configuring Display of Dtmf Digits Stuttered Dial Tone Configuring Stuttered Dial Tone Play Call Waiting Tone Configuring Call Waiting Tone Incoming Intercom Calls and Auto-Answer Configuring Incoming Intercom and Auto-Answer Using Redial Key for Last Number Redial Ring Tones Ring Tones and Tone Sets Configuring Ring Tones and Tone Sets Global configuration onlyRing Tone Sets For per-line configuration For global configuration Click on Operation-Reset Time and Date Configuring Time and DateSet Time and Time Format Set Date and Date Format Select Time Zone Set Time ZoneDaylight Savings Time Select Daylight Savings Additional Features Click on Operation-Reset Locking/Unlocking a Phone Locking and Unlocking the PhoneLock the Phone Unlock the Phone Lock the Phone Lock the Phone? field, click Aastra Web UI Click on Operation-Phone Lock Resetting a User Password Defining an Emergency Dial Plan Emergency Number DescriptionGSM mobile phone networks 911110 Language LanguageSpecifying the Language to Use Language Model 536 and 560 Expansion Modules Model 536 and 560 Expansion Modules 536EM, 560EMModel 536EM Model 560EM References Troubleshooting Solutions Troubleshooting Solutions Why does my phone display the No Service message? What are services, and how do I use them?How do I change my user password? How do I find the IP address of my phone? How do I restart the IP phone? Why does my phone display Bad Encrypted Config?Page Limited Warranty Limited WarrantyWarranty Repair Services After Warranty ServicePage Time Zone Name/Time Zone Code Table Appendix a Time Zone Codes Time Zone Name Time Zone Code Time MSK Index Index Index Page Aastra Telecom Inc 41-001201-00 Rev