Acer 4730 manual Common Problems, Symptoms Verified Go To

Chapter 4

Troubleshooting

Common Problems

Use the following procedure as a guide for computer problems.

NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or modified options can give false errors and invalid system responses.

1.Obtain the failing symptoms in as much detail as possible.

2.Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating the same operation.

3.Use the following table with the verified symptom to determine which page to go to.

Symptoms (Verified)	Go To
Power On Issue	Page 124
No Display Issue	Page 125
LCD Failure	Page 127
Internal Keyboard Failure	Page 127
Touchpad Failure	Page 128
Internal Speaker Failure	Page 128
Internal Microphone Failure	Page 130
ODD Failure	Page 132
Rightside USB Failure	Page 135
Modem Failure	Page 135
WLAN/WiMAX Failure	Page 136
Bluetooth Failure	Page 136
Robson Module Failure	Page 137
Acer EasyLaunch Button Failure	Page 137
Fingerprint Reader Failure	Page 138
Thermal Unit Failure	Page 138
HDMI Switch Failure	Page 139
Other Functions Failure	Page 140
Intermittent Failures	Page 141
Undetermined Failures	Page 141

4.If the Issue is still not resolved, see “Online Support Information” on page 179.

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