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Acer 4730 manual Touchpad Failure, Internal Speaker Failure

Models: 4730

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Touchpad Failure

Touchpad Failure

If the Touchpad doesn’t work, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

Internal Speaker Failure

If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

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Chapter 4

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Acer 4730 manual Touchpad Failure, Internal Speaker Failure

Contents

TravelMate 4730/4730G Series Service Guide PRINTED IN TAIWANDate Revision HistoryUpdates ChapterCopyright DisclaimerConventions SCREEN MESSAGESPreface Page Machine Disassembly and Replacement Table of ContentsSystem Specifications System UtilitiesTable of Contents Table of Contents TroubleshootingTable of Contents Chapter System SpecificationsFeatures Operating SystemCommunication Dimensions and WeightPower subsystem Privacy controlEnvironment System Block Diagram ChapterYour Acer Notebook tour Front ViewDescription Closed Front ViewIcon IconDescription Left ViewIcon HDMIIcon Right ViewRear View DescriptionBottom View IconDescription Icon IndicatorsEasy-Launch Buttons FunctionLeft Button Touchpad Basics with fingerprint readerFunction Right ButtonUsing the Keyboard Lock Keys and embedded numeric keypadWindows Keys Icon Hot KeysHotkey FunctionThe Euro symbol Special KeyThe US dollar sign Using the System Utilities Acer GridVista dual-display compatible2. Drag and drop each window into the appropriate grid 3. Enjoy the convenience of a well-organized desktopChapter Hardware Specifications and Configurations Memory Combinations SpecificationSystem Memory SlotLAN Interface Intel Core2 Duo mobile processor, supporting Intel Specification SpecificationBattery SpecificationSpecification SpecificationSpecification System Power ManagementChapter System Utilities BIOS Setup UtilityNavigating the BIOS Utility ChapterMain Advanced InformationSecurity Power Boot ExitInformation MainSecurity Power Boot AdvancedXBoot Configuration AdvancedSecurity Power Boot InformationParameter DescriptionSubmenu Items Set Supervisor Password SecurityPower Boot InformationSetting a Password Removing a PasswordChanging a Password XAdvanced CPU Control PowerInformation Main Advanced Security Power Boot ExitParameter DescriptionSubmenu Items Information BootSecurity Power Main AdvancedInformation ExitSecurity Power Boot Main AdvancedBIOS Flash Utility Plug in the AC power to continue 5. Flash is complete when the following message displays6. Shutdown or reboot base on iflash.bat command Remove HDD/BIOS Utility 1. Key in hddpw1. Key in biospw 14452 2. Select one string from the listChapter Chapter Machine Disassembly and Replacement Disassembly RequirementsChapter Pre-disassembly Instructions Disassembly ProcessGeneral Information External Module Disassembly Process External Modules Disassembly FlowchartRemoving the Battery Pack 2. Slide the battery lock/unlock latch to the unlock position1. Turn computer over 2. Pull it out from the slot Removing the SD dummy card1. Push the SD dummy card all the way in to eject it ChapterRemoving the NewCard dummy card 2. Pull it out from the slot2. See “Removing the SD dummy card” on page Removing the Lower Covers1. See “Removing the Battery Pack” on page 3. See “Removing the NewCard dummy card” on page7. Remove the WLAN cover as shown Chapter4. Remove the DIMM module 5. Repeat steps for the second DIMM module Removing the DIMM Modules1. See “Removing the Battery Pack” on page ChapterSize Removing the WLAN ModuleStep Quantity5. Detach the WLAN board from the WLAN socket ChapterRemoving the Hard Disk Drive Module Size 5. Remove the four screws securing the hard disk to the carrierStep QuantitySize Removing the Optical Drive ModuleStep QuantityQuantity StepSize Screw TypeMain Unit Disassembly Process Main Unit Disassembly FlowchartStep Removing the Switch CoverSwitch Cover SizeSize Removing the KeyboardStep Quantity3. Disconnect the Power Board cable from the mainboard Removing the Power Board1. See “Removing the Battery Pack” on page 4. Remove the two securing screws from the Power BoardStep Removing the Launch BoardPower Board SizeSize Removing the AntennaStep Quantity4. Secure the FFC cable out of the way using the adhesive tape Size Removing the LCD ModuleStep QuantityQuantity StepSize Screw TypeSize Removing the Upper CoverStep QuantityPull back the securing strip and disconnect B and C as shown AB C G F E DDisconnect A as shown. If necessary, remove FFC G before beginning Release the securing latches and disconnect E as shown5. Remove the single screw on the top panel Release the securing latches and disconnect F as shownRelease the securing latches and disconnect G as shown Step6. Grasp the top left corner first and pry the cover off 8. Move to the bottom right corner and pry it upChapter Removing the Finger Print Reader finger print reader3. Remove the board bracket from the Upper Cover Removing the Touch Pad Bracket Touch Pad Bracket1. See “Removing the Upper Cover” on page Removing the Left Speaker Module5. Remove the Touch Pad bracket 2. Peel back the adhesive strip to expose the speaker cablingQuantity StepSize Screw TypeSize Removing the Right Speaker ModuleStep Quantity3. Disconnect the bluetooth cable as shown Removing the Bluetooth Module2. Remove the adhesive strip to expose the Bluetooth cable 1. See “Removing the Upper Cover” on pageSize Removing the Modem ModuleStep QuantityRemoving the Mainboard Green Call out Red Call out9. Grasp the mainboard by both sides and pivot upwards to remove ChapterRemoving the USB Board 1. Remove the mainboard. See “Removing the Mainboard” on page2. Remove cable from the USB board 1. See “Removing the Mainboard” on page Removing the RJ-11 Port3. Grasp the cable and gently lift it out of the housing well 2. Disconnect the RJ-11 cable from the modem moduleSize Removing the Thermal ModuleStep Quantity7. Lift the Thermal Module clear of the Mainboard Chapter2. See “Removing the Upper Cover” on page Removing the CPU1. See “Removing the Battery Pack” on page 3. See “Removing the Mainboard” on pageSize Removing the VGA ModuleStep QuantityLCD Module Disassembly Process LCD Module Disassembly FlowchartSize Removing the LCD BezelStep QuantityRemoving the Inverter Board 1. Remove the LCD Bezel. See “Removing the LCD Bezel” on page4. Remove the Inverter Board from the LCD Module Size Removing the Camera ModuleStep QuantityPage Removing the LCD Panel 1. Remove the LCD Bezel. See “Removing the LCD Bezel” on pageChapter Removing the LCD Brackets and FPC Cable Removing the Antennas Removing the MIC Module 1. Remove the LCD panel. See “Removing the LCD Panel” on page3. Remove the MIC cable and Module from the LCD module LCD Module Reassembly Procedure Replacing the LCD Panel5. Replace the antenna cables and assembly 12. Replace the Camera Module in the bottom cover 8. Secure the cable by pressing down on the securing strip10. Replace the camera board in the bracket 9. Align the hinges with the LCD back cover and replace the LCD panel15. Connect the right Inverter board cable as shown 14. Connect the Camera Module cable as shown16. Connect the left Inverter board cable as shown ChapterReplacing the LCD Bezel ChapterMain Module Reassembly Procedure Replacing the VGA ModuleReplacing the CPU 3. Replace the eight securing screws from the Thermal Module Replacing the Thermal ModuleReplacing the RJ-11 Port 1. Insert the RJ-11 port into the base as shown3. Connect the RJ-11 cable to the modem module as shown ChapterReplacing the Mainboard Replacing the Modem Module Replacing the USB Board1. Position the module over the aligning pins and insert in place Replacing the Bluetooth BoardReplacing the Right Speaker Module 2. Replace the bluetooth cable as shown2. Replace the two securing screws Chapterand pivot the board to replace in the lower base Replacing the Launch Board1. Insert the left edge of the Launch Board into place 3. Connect the launch board cable to the mainboardReplacing the Finger Print Reader Replacing the Touch Pad BracketReplacing the Left Speaker Module Replacing the Upper Cover2. Connect the seven cables on the mainboard as shown A B C ChapterReplacing the LCD Module 3. Replace the single securing screw on the top panelChapter 3. Connect the LCD, MIC and back light cables ChapterReplacing the Antenna Cables 6. Turn the computer over and replace the FFC cables Chapter1. Insert the back of the Switch Cover as shown and lower in place Replacing the Switch CoverReplacing the Keyboard 2. Starting from the left, press down on the Switch Cover to secure3. Turn the computer over and replace the five securing screws Chapter2. Replace the two screws to secure the module Replacing the WLAN ModuleReplacing the Hard Disk Drive Module 2. Replace the four screws to secure the carrierReplacing the DIMM Modules 3. Replace the HDD holder over the HDD4. Insert the back first and angle the HDD in place Replacing the ODD Module Replacing the Lower Covers2. Replace the two securing screws to lock in place 4. Replace the screw to secure in place Replacing the NewCard and SD Card Trays3. Replace the WLAN Cover 5. Replace HDD CoverSymptoms Verified TroubleshootingCommon Problems ChapterPower On Issue Computer Shutsdown IntermittentlyNo Display Issue No POST or VideoRandom Loss of BIOS Settings Abnormal Video DisplayLCD Failure Built-In Keyboard FailureChapter Touchpad Failure Internal Speaker FailureSound Problems Microphone Problems Internal Microphone FailureHDD Not Operating Correctly d. Select Repair your computerg. Select Startup Repair ODD Failure ODD Not Operating CorrectlyDiscs Do Not Play Discs Do Not Burn ProperlyPlayback is Choppy Drive Not Detected Drive Read FailureUSB Failure Rightside Modem Function FailureChapter Wireless/WiMAX Function Failure Bluetooth Function FailureRobson Module Failure EasyTouch Button FailureChapter Fingerprint Reader Failure Thermal Unit FailureHDMI Switch Failure ChapterExternal Mouse Failure Other FailuresIntermittent Problems Undetermined ProblemsPOST Codes Tables Port 80 POST CodesDriver Name Driver NamePort80 Port80POST Keys and Messages Jumper and Connector Locations Top ViewChapter Description Bottom ViewLocation LocationSteps for Clearing BIOS Password Check Clearing Password Check and BIOS RecoveryClearing Password Check Hardware Open Gap DescriptionBIOS Recovery Hotkey BIOS Recovery by Crisis DiskBIOS Recovery Boot Block Steps for BIOS Recovery by Crisis DiskFRU Field Replaceable Unit List ChapterTravelMate 4730/4730G Exploded Diagrams Main ModuleLCD Module DescriptionDescription Description TravelMate 4730/4730G FRU ListCategory Acer P/NVGA BOARD-NB9MGS256MB Cable RAM DOOR Combo Drive HDD/Hard Disk Drive KEYBOARD INTEUI BLACK TM LCD COVER ASSY-PLASTIC LCD COVER ASSY-MG LCD COVER ASSY-PLASTIC LCD COVER ASSY-MG Memory Screw List Chapter TravelMate 4730/4730G Series Model Definition and ConfigurationAppendix A ModelCountry Appendix AModel Acer Part noCountry Appendix AModel Acer Part noCountry Appendix AModel Acer Part noModel WirelessBluetooth MemoryModel WirelessBluetooth MemoryModel WirelessBluetooth MemoryModel WirelessBluetooth MemoryAppendix A Test Compatible Components Appendix BMicrosoft Windows Vista Environment Test Vendor Appendix B Online Support Information Appendix CAppendix C Index Page Wireless Function Failure 136 WLAN Board