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Acer 4730 manual USB Failure Rightside, Modem Function Failure, Chapter

Models: 4730

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USB Failure (Rightside)

If the rightside USB port fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

Modem Function Failure

If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

Chapter 4

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Acer 4730 manual USB Failure Rightside, Modem Function Failure, Chapter

Contents

PRINTED IN TAIWAN TravelMate 4730/4730G Series Service GuideUpdates Revision HistoryDate ChapterDisclaimer CopyrightSCREEN MESSAGES ConventionsPreface Page System Specifications Table of ContentsMachine Disassembly and Replacement System UtilitiesTable of Contents Troubleshooting Table of ContentsTable of Contents Features System SpecificationsChapter Operating SystemPower subsystem Dimensions and WeightCommunication Privacy controlEnvironment Chapter System Block DiagramFront View Your Acer Notebook tourIcon Closed Front ViewDescription IconIcon Left ViewDescription HDMIRear View Right ViewIcon DescriptionIcon Bottom ViewDescription Easy-Launch Buttons IndicatorsIcon FunctionFunction Touchpad Basics with fingerprint readerLeft Button Right ButtonLock Keys and embedded numeric keypad Using the KeyboardWindows Keys Hotkey Hot KeysIcon FunctionSpecial Key The Euro symbolThe US dollar sign Acer GridVista dual-display compatible Using the System Utilities3. Enjoy the convenience of a well-organized desktop 2. Drag and drop each window into the appropriate gridChapter Hardware Specifications and Configurations System Memory SpecificationMemory Combinations SlotLAN Interface Intel Core2 Duo mobile processor, supporting Intel Battery SpecificationSpecification SpecificationSpecification SpecificationSpecification System Power ManagementChapter Navigating the BIOS Utility BIOS Setup UtilitySystem Utilities ChapterSecurity Power Boot InformationMain Advanced ExitSecurity Power Boot MainInformation AdvancedSecurity Power Boot AdvancedXBoot Configuration InformationDescription ParameterSubmenu Items Power Boot SecuritySet Supervisor Password InformationRemoving a Password Setting a PasswordChanging a Password Information Main Advanced Security Power Boot PowerXAdvanced CPU Control ExitDescription ParameterSubmenu Items Security Power BootInformation Main AdvancedSecurity Power Boot ExitInformation Main AdvancedBIOS Flash Utility 5. Flash is complete when the following message displays Plug in the AC power to continue6. Shutdown or reboot base on iflash.bat command 1. Key in hddpw Remove HDD/BIOS Utility2. Select one string from the list 1. Key in biospw 14452Chapter Chapter Disassembly Requirements Machine Disassembly and ReplacementChapter Disassembly Process Pre-disassembly InstructionsGeneral Information External Modules Disassembly Flowchart External Module Disassembly Process2. Slide the battery lock/unlock latch to the unlock position Removing the Battery Pack1. Turn computer over 1. Push the SD dummy card all the way in to eject it Removing the SD dummy card2. Pull it out from the slot Chapter2. Pull it out from the slot Removing the NewCard dummy card1. See “Removing the Battery Pack” on page Removing the Lower Covers2. See “Removing the SD dummy card” on page 3. See “Removing the NewCard dummy card” on pageChapter 7. Remove the WLAN cover as shown1. See “Removing the Battery Pack” on page Removing the DIMM Modules4. Remove the DIMM module 5. Repeat steps for the second DIMM module ChapterStep Removing the WLAN ModuleSize QuantityChapter 5. Detach the WLAN board from the WLAN socketRemoving the Hard Disk Drive Module Step 5. Remove the four screws securing the hard disk to the carrierSize QuantityStep Removing the Optical Drive ModuleSize QuantitySize StepQuantity Screw TypeMain Unit Disassembly Flowchart Main Unit Disassembly ProcessSwitch Cover Removing the Switch CoverStep SizeStep Removing the KeyboardSize Quantity1. See “Removing the Battery Pack” on page Removing the Power Board3. Disconnect the Power Board cable from the mainboard 4. Remove the two securing screws from the Power BoardPower Board Removing the Launch BoardStep SizeStep Removing the AntennaSize Quantity4. Secure the FFC cable out of the way using the adhesive tape Step Removing the LCD ModuleSize QuantitySize StepQuantity Screw TypeStep Removing the Upper CoverSize QuantityDisconnect A as shown. If necessary, remove FFC G before beginning AB C G F E DPull back the securing strip and disconnect B and C as shown Release the securing latches and disconnect E as shownRelease the securing latches and disconnect G as shown Release the securing latches and disconnect F as shown5. Remove the single screw on the top panel Step8. Move to the bottom right corner and pry it up 6. Grasp the top left corner first and pry the cover offChapter finger print reader Removing the Finger Print Reader3. Remove the board bracket from the Upper Cover Touch Pad Bracket Removing the Touch Pad Bracket5. Remove the Touch Pad bracket Removing the Left Speaker Module1. See “Removing the Upper Cover” on page 2. Peel back the adhesive strip to expose the speaker cablingSize StepQuantity Screw TypeStep Removing the Right Speaker ModuleSize Quantity2. Remove the adhesive strip to expose the Bluetooth cable Removing the Bluetooth Module3. Disconnect the bluetooth cable as shown 1. See “Removing the Upper Cover” on pageStep Removing the Modem ModuleSize QuantityRemoving the Mainboard Red Call out Green Call outChapter 9. Grasp the mainboard by both sides and pivot upwards to remove1. Remove the mainboard. See “Removing the Mainboard” on page Removing the USB Board2. Remove cable from the USB board 3. Grasp the cable and gently lift it out of the housing well Removing the RJ-11 Port1. See “Removing the Mainboard” on page 2. Disconnect the RJ-11 cable from the modem moduleStep Removing the Thermal ModuleSize QuantityChapter 7. Lift the Thermal Module clear of the Mainboard1. See “Removing the Battery Pack” on page Removing the CPU2. See “Removing the Upper Cover” on page 3. See “Removing the Mainboard” on pageStep Removing the VGA ModuleSize QuantityLCD Module Disassembly Flowchart LCD Module Disassembly ProcessStep Removing the LCD BezelSize Quantity1. Remove the LCD Bezel. See “Removing the LCD Bezel” on page Removing the Inverter Board4. Remove the Inverter Board from the LCD Module Step Removing the Camera ModuleSize QuantityPage 1. Remove the LCD Bezel. See “Removing the LCD Bezel” on page Removing the LCD PanelChapter Removing the LCD Brackets and FPC Cable Removing the Antennas 1. Remove the LCD panel. See “Removing the LCD Panel” on page Removing the MIC Module3. Remove the MIC cable and Module from the LCD module Replacing the LCD Panel LCD Module Reassembly Procedure5. Replace the antenna cables and assembly 10. Replace the camera board in the bracket 8. Secure the cable by pressing down on the securing strip12. Replace the Camera Module in the bottom cover 9. Align the hinges with the LCD back cover and replace the LCD panel16. Connect the left Inverter board cable as shown 14. Connect the Camera Module cable as shown15. Connect the right Inverter board cable as shown ChapterChapter Replacing the LCD BezelReplacing the VGA Module Main Module Reassembly ProcedureReplacing the CPU Replacing the RJ-11 Port Replacing the Thermal Module3. Replace the eight securing screws from the Thermal Module 1. Insert the RJ-11 port into the base as shownChapter 3. Connect the RJ-11 cable to the modem module as shownReplacing the Mainboard Replacing the USB Board Replacing the Modem ModuleReplacing the Right Speaker Module Replacing the Bluetooth Board1. Position the module over the aligning pins and insert in place 2. Replace the bluetooth cable as shownChapter 2. Replace the two securing screws1. Insert the left edge of the Launch Board into place Replacing the Launch Boardand pivot the board to replace in the lower base 3. Connect the launch board cable to the mainboardReplacing the Touch Pad Bracket Replacing the Finger Print ReaderReplacing the Upper Cover Replacing the Left Speaker ModuleChapter 2. Connect the seven cables on the mainboard as shown A B C3. Replace the single securing screw on the top panel Replacing the LCD ModuleChapter Chapter 3. Connect the LCD, MIC and back light cablesReplacing the Antenna Cables Chapter 6. Turn the computer over and replace the FFC cablesReplacing the Keyboard Replacing the Switch Cover1. Insert the back of the Switch Cover as shown and lower in place 2. Starting from the left, press down on the Switch Cover to secureChapter 3. Turn the computer over and replace the five securing screwsReplacing the Hard Disk Drive Module Replacing the WLAN Module2. Replace the two screws to secure the module 2. Replace the four screws to secure the carrier3. Replace the HDD holder over the HDD Replacing the DIMM Modules4. Insert the back first and angle the HDD in place Replacing the Lower Covers Replacing the ODD Module2. Replace the two securing screws to lock in place 3. Replace the WLAN Cover Replacing the NewCard and SD Card Trays4. Replace the screw to secure in place 5. Replace HDD CoverCommon Problems TroubleshootingSymptoms Verified ChapterComputer Shutsdown Intermittently Power On IssueNo POST or Video No Display IssueAbnormal Video Display Random Loss of BIOS SettingsBuilt-In Keyboard Failure LCD FailureChapter Internal Speaker Failure Touchpad FailureSound Problems Internal Microphone Failure Microphone Problemsd. Select Repair your computer HDD Not Operating Correctlyg. Select Startup Repair ODD Not Operating Correctly ODD FailureDiscs Do Not Burn Properly Discs Do Not PlayPlayback is Choppy Drive Read Failure Drive Not DetectedModem Function Failure USB Failure RightsideChapter Bluetooth Function Failure Wireless/WiMAX Function FailureEasyTouch Button Failure Robson Module FailureChapter Thermal Unit Failure Fingerprint Reader FailureChapter HDMI Switch FailureOther Failures External Mouse FailureUndetermined Problems Intermittent ProblemsPort 80 POST Codes POST Codes TablesPort80 Driver NameDriver Name Port80POST Keys and Messages Top View Jumper and Connector LocationsChapter Location Bottom ViewDescription LocationClearing Password Check Clearing Password Check and BIOS RecoverySteps for Clearing BIOS Password Check Hardware Open Gap DescriptionBIOS Recovery Boot Block BIOS Recovery by Crisis DiskBIOS Recovery Hotkey Steps for BIOS Recovery by Crisis DiskChapter FRU Field Replaceable Unit ListMain Module TravelMate 4730/4730G Exploded DiagramsDescription LCD ModuleDescription Category TravelMate 4730/4730G FRU ListDescription Acer P/NVGA BOARD-NB9MGS256MB Cable RAM DOOR Combo Drive HDD/Hard Disk Drive KEYBOARD INTEUI BLACK TM LCD COVER ASSY-PLASTIC LCD COVER ASSY-MG LCD COVER ASSY-PLASTIC LCD COVER ASSY-MG Memory Screw List Chapter Appendix A Model Definition and ConfigurationTravelMate 4730/4730G Series ModelModel Appendix ACountry Acer Part noModel Appendix ACountry Acer Part noModel Appendix ACountry Acer Part noBluetooth WirelessModel MemoryBluetooth WirelessModel MemoryBluetooth WirelessModel MemoryBluetooth WirelessModel MemoryAppendix A Appendix B Test Compatible ComponentsMicrosoft Windows Vista Environment Test Vendor Appendix B Appendix C Online Support InformationAppendix C Index Page Wireless Function Failure 136 WLAN Board