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Troubleshooting
Specs
System Block Diagram
Machine Disassembly and Replacement
Dimension
XBoot Configuration
Wireless/WiMAX Function Failure
Power On Issue
BIOS Setup Utility
Shutdown or reboot base on iflash.bat command
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Chapter 1
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Contents
TravelMate 4730/4730G Series Service Guide
PRINTED IN TAIWAN
Date
Revision History
Updates
Chapter
Copyright
Disclaimer
Conventions
SCREEN MESSAGES
Preface
Page
Machine Disassembly and Replacement
Table of Contents
System Specifications
System Utilities
Table of Contents
Table of Contents
Troubleshooting
Table of Contents
Chapter
System Specifications
Features
Operating System
Communication
Dimensions and Weight
Power subsystem
Privacy control
Environment
System Block Diagram
Chapter
Your Acer Notebook tour
Front View
Description
Closed Front View
Icon
Icon
Description
Left View
Icon
HDMI
Icon
Right View
Rear View
Description
Icon
Bottom View
Description
Icon
Indicators
Easy-Launch Buttons
Function
Left Button
Touchpad Basics with fingerprint reader
Function
Right Button
Using the Keyboard
Lock Keys and embedded numeric keypad
Windows Keys
Icon
Hot Keys
Hotkey
Function
Special Key
The Euro symbol
The US dollar sign
Using the System Utilities
Acer GridVista dual-display compatible
3. Enjoy the convenience of a well-organized desktop
2. Drag and drop each window into the appropriate grid
Chapter
Hardware Specifications and Configurations
Memory Combinations
Specification
System Memory
Slot
LAN Interface
Intel Core2 Duo mobile processor, supporting Intel
Specification
Specification
Battery
Specification
Specification
Specification
Specification
System Power Management
Chapter
System Utilities
BIOS Setup Utility
Navigating the BIOS Utility
Chapter
Main Advanced
Information
Security Power Boot
Exit
Information
Main
Security Power Boot
Advanced
XBoot Configuration
Advanced
Security Power Boot
Information
Description
Parameter
Submenu Items
Set Supervisor Password
Security
Power Boot
Information
Setting a Password
Removing a Password
Changing a Password
XAdvanced CPU Control
Power
Information Main Advanced Security Power Boot
Exit
Description
Parameter
Submenu Items
Information
Boot
Security Power
Main Advanced
Information
Exit
Security Power Boot
Main Advanced
BIOS Flash Utility
5. Flash is complete when the following message displays
Plug in the AC power to continue
6. Shutdown or reboot base on iflash.bat command
Remove HDD/BIOS Utility
1. Key in hddpw
1. Key in biospw 14452
2. Select one string from the list
Chapter
Chapter
Disassembly Requirements
Machine Disassembly and Replacement
Chapter
Disassembly Process
Pre-disassembly Instructions
General Information
External Module Disassembly Process
External Modules Disassembly Flowchart
2. Slide the battery lock/unlock latch to the unlock position
Removing the Battery Pack
1. Turn computer over
2. Pull it out from the slot
Removing the SD dummy card
1. Push the SD dummy card all the way in to eject it
Chapter
Removing the NewCard dummy card
2. Pull it out from the slot
2. See “Removing the SD dummy card” on page
Removing the Lower Covers
1. See “Removing the Battery Pack” on page
3. See “Removing the NewCard dummy card” on page
7. Remove the WLAN cover as shown
Chapter
4. Remove the DIMM module 5. Repeat steps for the second DIMM module
Removing the DIMM Modules
1. See “Removing the Battery Pack” on page
Chapter
Size
Removing the WLAN Module
Step
Quantity
5. Detach the WLAN board from the WLAN socket
Chapter
Removing the Hard Disk Drive Module
Size
5. Remove the four screws securing the hard disk to the carrier
Step
Quantity
Size
Removing the Optical Drive Module
Step
Quantity
Quantity
Step
Size
Screw Type
Main Unit Disassembly Process
Main Unit Disassembly Flowchart
Step
Removing the Switch Cover
Switch Cover
Size
Size
Removing the Keyboard
Step
Quantity
3. Disconnect the Power Board cable from the mainboard
Removing the Power Board
1. See “Removing the Battery Pack” on page
4. Remove the two securing screws from the Power Board
Step
Removing the Launch Board
Power Board
Size
Size
Removing the Antenna
Step
Quantity
4. Secure the FFC cable out of the way using the adhesive tape
Size
Removing the LCD Module
Step
Quantity
Quantity
Step
Size
Screw Type
Size
Removing the Upper Cover
Step
Quantity
Pull back the securing strip and disconnect B and C as shown
AB C G F E D
Disconnect A as shown. If necessary, remove FFC G before beginning
Release the securing latches and disconnect E as shown
5. Remove the single screw on the top panel
Release the securing latches and disconnect F as shown
Release the securing latches and disconnect G as shown
Step
8. Move to the bottom right corner and pry it up
6. Grasp the top left corner first and pry the cover off
Chapter
Removing the Finger Print Reader
finger print reader
3. Remove the board bracket from the Upper Cover
Removing the Touch Pad Bracket
Touch Pad Bracket
1. See “Removing the Upper Cover” on page
Removing the Left Speaker Module
5. Remove the Touch Pad bracket
2. Peel back the adhesive strip to expose the speaker cabling
Quantity
Step
Size
Screw Type
Size
Removing the Right Speaker Module
Step
Quantity
3. Disconnect the bluetooth cable as shown
Removing the Bluetooth Module
2. Remove the adhesive strip to expose the Bluetooth cable
1. See “Removing the Upper Cover” on page
Size
Removing the Modem Module
Step
Quantity
Removing the Mainboard
Green Call out
Red Call out
9. Grasp the mainboard by both sides and pivot upwards to remove
Chapter
1. Remove the mainboard. See “Removing the Mainboard” on page
Removing the USB Board
2. Remove cable from the USB board
1. See “Removing the Mainboard” on page
Removing the RJ-11 Port
3. Grasp the cable and gently lift it out of the housing well
2. Disconnect the RJ-11 cable from the modem module
Size
Removing the Thermal Module
Step
Quantity
7. Lift the Thermal Module clear of the Mainboard
Chapter
2. See “Removing the Upper Cover” on page
Removing the CPU
1. See “Removing the Battery Pack” on page
3. See “Removing the Mainboard” on page
Size
Removing the VGA Module
Step
Quantity
LCD Module Disassembly Process
LCD Module Disassembly Flowchart
Size
Removing the LCD Bezel
Step
Quantity
1. Remove the LCD Bezel. See “Removing the LCD Bezel” on page
Removing the Inverter Board
4. Remove the Inverter Board from the LCD Module
Size
Removing the Camera Module
Step
Quantity
Page
1. Remove the LCD Bezel. See “Removing the LCD Bezel” on page
Removing the LCD Panel
Chapter
Removing the LCD Brackets and FPC Cable
Removing the Antennas
1. Remove the LCD panel. See “Removing the LCD Panel” on page
Removing the MIC Module
3. Remove the MIC cable and Module from the LCD module
LCD Module Reassembly Procedure
Replacing the LCD Panel
5. Replace the antenna cables and assembly
12. Replace the Camera Module in the bottom cover
8. Secure the cable by pressing down on the securing strip
10. Replace the camera board in the bracket
9. Align the hinges with the LCD back cover and replace the LCD panel
15. Connect the right Inverter board cable as shown
14. Connect the Camera Module cable as shown
16. Connect the left Inverter board cable as shown
Chapter
Replacing the LCD Bezel
Chapter
Replacing the VGA Module
Main Module Reassembly Procedure
Replacing the CPU
3. Replace the eight securing screws from the Thermal Module
Replacing the Thermal Module
Replacing the RJ-11 Port
1. Insert the RJ-11 port into the base as shown
3. Connect the RJ-11 cable to the modem module as shown
Chapter
Replacing the Mainboard
Replacing the Modem Module
Replacing the USB Board
1. Position the module over the aligning pins and insert in place
Replacing the Bluetooth Board
Replacing the Right Speaker Module
2. Replace the bluetooth cable as shown
2. Replace the two securing screws
Chapter
and pivot the board to replace in the lower base
Replacing the Launch Board
1. Insert the left edge of the Launch Board into place
3. Connect the launch board cable to the mainboard
Replacing the Finger Print Reader
Replacing the Touch Pad Bracket
Replacing the Left Speaker Module
Replacing the Upper Cover
2. Connect the seven cables on the mainboard as shown A B C
Chapter
3. Replace the single securing screw on the top panel
Replacing the LCD Module
Chapter
3. Connect the LCD, MIC and back light cables
Chapter
Replacing the Antenna Cables
6. Turn the computer over and replace the FFC cables
Chapter
1. Insert the back of the Switch Cover as shown and lower in place
Replacing the Switch Cover
Replacing the Keyboard
2. Starting from the left, press down on the Switch Cover to secure
3. Turn the computer over and replace the five securing screws
Chapter
2. Replace the two screws to secure the module
Replacing the WLAN Module
Replacing the Hard Disk Drive Module
2. Replace the four screws to secure the carrier
3. Replace the HDD holder over the HDD
Replacing the DIMM Modules
4. Insert the back first and angle the HDD in place
Replacing the Lower Covers
Replacing the ODD Module
2. Replace the two securing screws to lock in place
4. Replace the screw to secure in place
Replacing the NewCard and SD Card Trays
3. Replace the WLAN Cover
5. Replace HDD Cover
Symptoms Verified
Troubleshooting
Common Problems
Chapter
Power On Issue
Computer Shutsdown Intermittently
No Display Issue
No POST or Video
Random Loss of BIOS Settings
Abnormal Video Display
Built-In Keyboard Failure
LCD Failure
Chapter
Touchpad Failure
Internal Speaker Failure
Sound Problems
Microphone Problems
Internal Microphone Failure
d. Select Repair your computer
HDD Not Operating Correctly
g. Select Startup Repair
ODD Failure
ODD Not Operating Correctly
Discs Do Not Burn Properly
Discs Do Not Play
Playback is Choppy
Drive Not Detected
Drive Read Failure
Modem Function Failure
USB Failure Rightside
Chapter
Wireless/WiMAX Function Failure
Bluetooth Function Failure
EasyTouch Button Failure
Robson Module Failure
Chapter
Fingerprint Reader Failure
Thermal Unit Failure
HDMI Switch Failure
Chapter
External Mouse Failure
Other Failures
Intermittent Problems
Undetermined Problems
POST Codes Tables
Port 80 POST Codes
Driver Name
Driver Name
Port80
Port80
POST Keys and Messages
Top View
Jumper and Connector Locations
Chapter
Description
Bottom View
Location
Location
Steps for Clearing BIOS Password Check
Clearing Password Check and BIOS Recovery
Clearing Password Check
Hardware Open Gap Description
BIOS Recovery Hotkey
BIOS Recovery by Crisis Disk
BIOS Recovery Boot Block
Steps for BIOS Recovery by Crisis Disk
FRU Field Replaceable Unit List
Chapter
TravelMate 4730/4730G Exploded Diagrams
Main Module
Description
LCD Module
Description
Description
TravelMate 4730/4730G FRU List
Category
Acer P/N
VGA BOARD-NB9MGS256MB
Cable
RAM DOOR
Combo Drive
HDD/Hard Disk Drive
KEYBOARD INTEUI BLACK TM
LCD COVER ASSY-PLASTIC
LCD COVER ASSY-MG
LCD COVER ASSY-PLASTIC
LCD COVER ASSY-MG
Memory
Screw List
Chapter
TravelMate 4730/4730G Series
Model Definition and Configuration
Appendix A
Model
Country
Appendix A
Model
Acer Part no
Country
Appendix A
Model
Acer Part no
Country
Appendix A
Model
Acer Part no
Model
Wireless
Bluetooth
Memory
Model
Wireless
Bluetooth
Memory
Model
Wireless
Bluetooth
Memory
Model
Wireless
Bluetooth
Memory
Appendix A
Test Compatible Components
Appendix B
Microsoft Windows Vista Environment Test
Vendor
Appendix B
Online Support Information
Appendix C
Appendix C
Index
Page
Wireless Function Failure 136 WLAN Board