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Troubleshooting
Specs
System Block Diagram
Machine Disassembly and Replacement
Dimension
XBoot Configuration
Wireless/WiMAX Function Failure
Power On Issue
BIOS Setup Utility
Shutdown or reboot base on iflash.bat command
Page 175
Image 175
Chapter 6
165
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Contents
PRINTED IN TAIWAN
TravelMate 4730/4730G Series Service Guide
Chapter
Revision History
Updates
Date
Disclaimer
Copyright
SCREEN MESSAGES
Conventions
Preface
Page
System Utilities
Table of Contents
System Specifications
Machine Disassembly and Replacement
Table of Contents
Troubleshooting
Table of Contents
Table of Contents
Operating System
System Specifications
Features
Chapter
Privacy control
Dimensions and Weight
Power subsystem
Communication
Environment
Chapter
System Block Diagram
Front View
Your Acer Notebook tour
Icon
Closed Front View
Icon
Description
HDMI
Left View
Icon
Description
Description
Right View
Rear View
Icon
Icon
Bottom View
Description
Function
Indicators
Easy-Launch Buttons
Icon
Right Button
Touchpad Basics with fingerprint reader
Function
Left Button
Lock Keys and embedded numeric keypad
Using the Keyboard
Windows Keys
Function
Hot Keys
Hotkey
Icon
Special Key
The Euro symbol
The US dollar sign
Acer GridVista dual-display compatible
Using the System Utilities
3. Enjoy the convenience of a well-organized desktop
2. Drag and drop each window into the appropriate grid
Chapter
Hardware Specifications and Configurations
Slot
Specification
System Memory
Memory Combinations
LAN Interface
Intel Core2 Duo mobile processor, supporting Intel
Specification
Specification
Battery
Specification
System Power Management
Specification
Specification
Specification
Chapter
Chapter
BIOS Setup Utility
Navigating the BIOS Utility
System Utilities
Exit
Information
Security Power Boot
Main Advanced
Advanced
Main
Security Power Boot
Information
Information
Advanced
Security Power Boot
XBoot Configuration
Description
Parameter
Submenu Items
Information
Security
Power Boot
Set Supervisor Password
Removing a Password
Setting a Password
Changing a Password
Exit
Power
Information Main Advanced Security Power Boot
XAdvanced CPU Control
Description
Parameter
Submenu Items
Main Advanced
Boot
Security Power
Information
Main Advanced
Exit
Security Power Boot
Information
BIOS Flash Utility
5. Flash is complete when the following message displays
Plug in the AC power to continue
6. Shutdown or reboot base on iflash.bat command
1. Key in hddpw
Remove HDD/BIOS Utility
2. Select one string from the list
1. Key in biospw 14452
Chapter
Chapter
Disassembly Requirements
Machine Disassembly and Replacement
Chapter
Disassembly Process
Pre-disassembly Instructions
General Information
External Modules Disassembly Flowchart
External Module Disassembly Process
2. Slide the battery lock/unlock latch to the unlock position
Removing the Battery Pack
1. Turn computer over
Chapter
Removing the SD dummy card
1. Push the SD dummy card all the way in to eject it
2. Pull it out from the slot
2. Pull it out from the slot
Removing the NewCard dummy card
3. See “Removing the NewCard dummy card” on page
Removing the Lower Covers
1. See “Removing the Battery Pack” on page
2. See “Removing the SD dummy card” on page
Chapter
7. Remove the WLAN cover as shown
Chapter
Removing the DIMM Modules
1. See “Removing the Battery Pack” on page
4. Remove the DIMM module 5. Repeat steps for the second DIMM module
Quantity
Removing the WLAN Module
Step
Size
Chapter
5. Detach the WLAN board from the WLAN socket
Removing the Hard Disk Drive Module
Quantity
5. Remove the four screws securing the hard disk to the carrier
Step
Size
Quantity
Removing the Optical Drive Module
Step
Size
Screw Type
Step
Size
Quantity
Main Unit Disassembly Flowchart
Main Unit Disassembly Process
Size
Removing the Switch Cover
Switch Cover
Step
Quantity
Removing the Keyboard
Step
Size
4. Remove the two securing screws from the Power Board
Removing the Power Board
1. See “Removing the Battery Pack” on page
3. Disconnect the Power Board cable from the mainboard
Size
Removing the Launch Board
Power Board
Step
Quantity
Removing the Antenna
Step
Size
4. Secure the FFC cable out of the way using the adhesive tape
Quantity
Removing the LCD Module
Step
Size
Screw Type
Step
Size
Quantity
Quantity
Removing the Upper Cover
Step
Size
Release the securing latches and disconnect E as shown
AB C G F E D
Disconnect A as shown. If necessary, remove FFC G before beginning
Pull back the securing strip and disconnect B and C as shown
Step
Release the securing latches and disconnect F as shown
Release the securing latches and disconnect G as shown
5. Remove the single screw on the top panel
8. Move to the bottom right corner and pry it up
6. Grasp the top left corner first and pry the cover off
Chapter
finger print reader
Removing the Finger Print Reader
3. Remove the board bracket from the Upper Cover
Touch Pad Bracket
Removing the Touch Pad Bracket
2. Peel back the adhesive strip to expose the speaker cabling
Removing the Left Speaker Module
5. Remove the Touch Pad bracket
1. See “Removing the Upper Cover” on page
Screw Type
Step
Size
Quantity
Quantity
Removing the Right Speaker Module
Step
Size
1. See “Removing the Upper Cover” on page
Removing the Bluetooth Module
2. Remove the adhesive strip to expose the Bluetooth cable
3. Disconnect the bluetooth cable as shown
Quantity
Removing the Modem Module
Step
Size
Removing the Mainboard
Red Call out
Green Call out
Chapter
9. Grasp the mainboard by both sides and pivot upwards to remove
1. Remove the mainboard. See “Removing the Mainboard” on page
Removing the USB Board
2. Remove cable from the USB board
2. Disconnect the RJ-11 cable from the modem module
Removing the RJ-11 Port
3. Grasp the cable and gently lift it out of the housing well
1. See “Removing the Mainboard” on page
Quantity
Removing the Thermal Module
Step
Size
Chapter
7. Lift the Thermal Module clear of the Mainboard
3. See “Removing the Mainboard” on page
Removing the CPU
1. See “Removing the Battery Pack” on page
2. See “Removing the Upper Cover” on page
Quantity
Removing the VGA Module
Step
Size
LCD Module Disassembly Flowchart
LCD Module Disassembly Process
Quantity
Removing the LCD Bezel
Step
Size
1. Remove the LCD Bezel. See “Removing the LCD Bezel” on page
Removing the Inverter Board
4. Remove the Inverter Board from the LCD Module
Quantity
Removing the Camera Module
Step
Size
Page
1. Remove the LCD Bezel. See “Removing the LCD Bezel” on page
Removing the LCD Panel
Chapter
Removing the LCD Brackets and FPC Cable
Removing the Antennas
1. Remove the LCD panel. See “Removing the LCD Panel” on page
Removing the MIC Module
3. Remove the MIC cable and Module from the LCD module
Replacing the LCD Panel
LCD Module Reassembly Procedure
5. Replace the antenna cables and assembly
9. Align the hinges with the LCD back cover and replace the LCD panel
8. Secure the cable by pressing down on the securing strip
10. Replace the camera board in the bracket
12. Replace the Camera Module in the bottom cover
Chapter
14. Connect the Camera Module cable as shown
16. Connect the left Inverter board cable as shown
15. Connect the right Inverter board cable as shown
Chapter
Replacing the LCD Bezel
Replacing the VGA Module
Main Module Reassembly Procedure
Replacing the CPU
1. Insert the RJ-11 port into the base as shown
Replacing the Thermal Module
Replacing the RJ-11 Port
3. Replace the eight securing screws from the Thermal Module
Chapter
3. Connect the RJ-11 cable to the modem module as shown
Replacing the Mainboard
Replacing the USB Board
Replacing the Modem Module
2. Replace the bluetooth cable as shown
Replacing the Bluetooth Board
Replacing the Right Speaker Module
1. Position the module over the aligning pins and insert in place
Chapter
2. Replace the two securing screws
3. Connect the launch board cable to the mainboard
Replacing the Launch Board
1. Insert the left edge of the Launch Board into place
and pivot the board to replace in the lower base
Replacing the Touch Pad Bracket
Replacing the Finger Print Reader
Replacing the Upper Cover
Replacing the Left Speaker Module
Chapter
2. Connect the seven cables on the mainboard as shown A B C
3. Replace the single securing screw on the top panel
Replacing the LCD Module
Chapter
Chapter
3. Connect the LCD, MIC and back light cables
Replacing the Antenna Cables
Chapter
6. Turn the computer over and replace the FFC cables
2. Starting from the left, press down on the Switch Cover to secure
Replacing the Switch Cover
Replacing the Keyboard
1. Insert the back of the Switch Cover as shown and lower in place
Chapter
3. Turn the computer over and replace the five securing screws
2. Replace the four screws to secure the carrier
Replacing the WLAN Module
Replacing the Hard Disk Drive Module
2. Replace the two screws to secure the module
3. Replace the HDD holder over the HDD
Replacing the DIMM Modules
4. Insert the back first and angle the HDD in place
Replacing the Lower Covers
Replacing the ODD Module
2. Replace the two securing screws to lock in place
5. Replace HDD Cover
Replacing the NewCard and SD Card Trays
3. Replace the WLAN Cover
4. Replace the screw to secure in place
Chapter
Troubleshooting
Common Problems
Symptoms Verified
Computer Shutsdown Intermittently
Power On Issue
No POST or Video
No Display Issue
Abnormal Video Display
Random Loss of BIOS Settings
Built-In Keyboard Failure
LCD Failure
Chapter
Internal Speaker Failure
Touchpad Failure
Sound Problems
Internal Microphone Failure
Microphone Problems
d. Select Repair your computer
HDD Not Operating Correctly
g. Select Startup Repair
ODD Not Operating Correctly
ODD Failure
Discs Do Not Burn Properly
Discs Do Not Play
Playback is Choppy
Drive Read Failure
Drive Not Detected
Modem Function Failure
USB Failure Rightside
Chapter
Bluetooth Function Failure
Wireless/WiMAX Function Failure
EasyTouch Button Failure
Robson Module Failure
Chapter
Thermal Unit Failure
Fingerprint Reader Failure
Chapter
HDMI Switch Failure
Other Failures
External Mouse Failure
Undetermined Problems
Intermittent Problems
Port 80 POST Codes
POST Codes Tables
Port80
Driver Name
Port80
Driver Name
POST Keys and Messages
Top View
Jumper and Connector Locations
Chapter
Location
Bottom View
Location
Description
Hardware Open Gap Description
Clearing Password Check and BIOS Recovery
Clearing Password Check
Steps for Clearing BIOS Password Check
Steps for BIOS Recovery by Crisis Disk
BIOS Recovery by Crisis Disk
BIOS Recovery Boot Block
BIOS Recovery Hotkey
Chapter
FRU Field Replaceable Unit List
Main Module
TravelMate 4730/4730G Exploded Diagrams
Description
LCD Module
Description
Acer P/N
TravelMate 4730/4730G FRU List
Category
Description
VGA BOARD-NB9MGS256MB
Cable
RAM DOOR
Combo Drive
HDD/Hard Disk Drive
KEYBOARD INTEUI BLACK TM
LCD COVER ASSY-PLASTIC
LCD COVER ASSY-MG
LCD COVER ASSY-PLASTIC
LCD COVER ASSY-MG
Memory
Screw List
Chapter
Model
Model Definition and Configuration
Appendix A
TravelMate 4730/4730G Series
Acer Part no
Appendix A
Model
Country
Acer Part no
Appendix A
Model
Country
Acer Part no
Appendix A
Model
Country
Memory
Wireless
Bluetooth
Model
Memory
Wireless
Bluetooth
Model
Memory
Wireless
Bluetooth
Model
Memory
Wireless
Bluetooth
Model
Appendix A
Appendix B
Test Compatible Components
Microsoft Windows Vista Environment Test
Vendor
Appendix B
Appendix C
Online Support Information
Appendix C
Index
Page
Wireless Function Failure 136 WLAN Board