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Acer 4730 manual Fingerprint Reader Failure, Thermal Unit Failure

Models: 4730

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Fingerprint Reader Failure

Fingerprint Reader Failure

If the Fingerprint Reader fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

Thermal Unit Failure

If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a non-defective FRUs:

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Chapter 4

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Acer 4730 manual Fingerprint Reader Failure, Thermal Unit Failure

Contents

TravelMate 4730/4730G Series Service Guide PRINTED IN TAIWANRevision History UpdatesDate ChapterCopyright DisclaimerConventions SCREEN MESSAGESPreface Page Table of Contents System SpecificationsMachine Disassembly and Replacement System UtilitiesTable of Contents Table of Contents TroubleshootingTable of Contents System Specifications FeaturesChapter Operating SystemDimensions and Weight Power subsystemCommunication Privacy controlEnvironment System Block Diagram ChapterYour Acer Notebook tour Front ViewClosed Front View IconDescription IconLeft View IconDescription HDMIRight View Rear ViewIcon DescriptionIcon Bottom ViewDescription Indicators Easy-Launch ButtonsIcon FunctionTouchpad Basics with fingerprint reader FunctionLeft Button Right ButtonUsing the Keyboard Lock Keys and embedded numeric keypadWindows Keys Hot Keys HotkeyIcon FunctionSpecial Key The Euro symbolThe US dollar sign Using the System Utilities Acer GridVista dual-display compatible3. Enjoy the convenience of a well-organized desktop 2. Drag and drop each window into the appropriate gridChapter Hardware Specifications and Configurations Specification System MemoryMemory Combinations SlotLAN Interface Intel Core2 Duo mobile processor, supporting Intel Specification BatterySpecification SpecificationSpecification SpecificationSpecification System Power ManagementChapter BIOS Setup Utility Navigating the BIOS UtilitySystem Utilities ChapterInformation Security Power BootMain Advanced ExitMain Security Power BootInformation AdvancedAdvanced Security Power BootXBoot Configuration InformationDescription ParameterSubmenu Items Security Power BootSet Supervisor Password InformationSetting a Password Removing a PasswordChanging a Password Power Information Main Advanced Security Power BootXAdvanced CPU Control ExitDescription ParameterSubmenu Items Boot Security PowerInformation Main AdvancedExit Security Power BootInformation Main AdvancedBIOS Flash Utility 5. Flash is complete when the following message displays Plug in the AC power to continue6. Shutdown or reboot base on iflash.bat command Remove HDD/BIOS Utility 1. Key in hddpw1. Key in biospw 14452 2. Select one string from the listChapter Chapter Disassembly Requirements Machine Disassembly and ReplacementChapter Disassembly Process Pre-disassembly InstructionsGeneral Information External Module Disassembly Process External Modules Disassembly Flowchart2. Slide the battery lock/unlock latch to the unlock position Removing the Battery Pack1. Turn computer over Removing the SD dummy card 1. Push the SD dummy card all the way in to eject it2. Pull it out from the slot ChapterRemoving the NewCard dummy card 2. Pull it out from the slotRemoving the Lower Covers 1. See “Removing the Battery Pack” on page2. See “Removing the SD dummy card” on page 3. See “Removing the NewCard dummy card” on page7. Remove the WLAN cover as shown ChapterRemoving the DIMM Modules 1. See “Removing the Battery Pack” on page4. Remove the DIMM module 5. Repeat steps for the second DIMM module ChapterRemoving the WLAN Module StepSize Quantity5. Detach the WLAN board from the WLAN socket ChapterRemoving the Hard Disk Drive Module 5. Remove the four screws securing the hard disk to the carrier StepSize QuantityRemoving the Optical Drive Module StepSize QuantityStep SizeQuantity Screw TypeMain Unit Disassembly Process Main Unit Disassembly FlowchartRemoving the Switch Cover Switch CoverStep SizeRemoving the Keyboard StepSize QuantityRemoving the Power Board 1. See “Removing the Battery Pack” on page3. Disconnect the Power Board cable from the mainboard 4. Remove the two securing screws from the Power BoardRemoving the Launch Board Power BoardStep SizeRemoving the Antenna StepSize Quantity4. Secure the FFC cable out of the way using the adhesive tape Removing the LCD Module StepSize QuantityStep SizeQuantity Screw TypeRemoving the Upper Cover StepSize QuantityAB C G F E D Disconnect A as shown. If necessary, remove FFC G before beginningPull back the securing strip and disconnect B and C as shown Release the securing latches and disconnect E as shownRelease the securing latches and disconnect F as shown Release the securing latches and disconnect G as shown5. Remove the single screw on the top panel Step8. Move to the bottom right corner and pry it up 6. Grasp the top left corner first and pry the cover offChapter Removing the Finger Print Reader finger print reader3. Remove the board bracket from the Upper Cover Removing the Touch Pad Bracket Touch Pad BracketRemoving the Left Speaker Module 5. Remove the Touch Pad bracket1. See “Removing the Upper Cover” on page 2. Peel back the adhesive strip to expose the speaker cablingStep SizeQuantity Screw TypeRemoving the Right Speaker Module StepSize QuantityRemoving the Bluetooth Module 2. Remove the adhesive strip to expose the Bluetooth cable3. Disconnect the bluetooth cable as shown 1. See “Removing the Upper Cover” on pageRemoving the Modem Module StepSize QuantityRemoving the Mainboard Green Call out Red Call out9. Grasp the mainboard by both sides and pivot upwards to remove Chapter1. Remove the mainboard. See “Removing the Mainboard” on page Removing the USB Board2. Remove cable from the USB board Removing the RJ-11 Port 3. Grasp the cable and gently lift it out of the housing well1. See “Removing the Mainboard” on page 2. Disconnect the RJ-11 cable from the modem moduleRemoving the Thermal Module StepSize Quantity7. Lift the Thermal Module clear of the Mainboard ChapterRemoving the CPU 1. See “Removing the Battery Pack” on page2. See “Removing the Upper Cover” on page 3. See “Removing the Mainboard” on pageRemoving the VGA Module StepSize QuantityLCD Module Disassembly Process LCD Module Disassembly FlowchartRemoving the LCD Bezel StepSize Quantity1. Remove the LCD Bezel. See “Removing the LCD Bezel” on page Removing the Inverter Board4. Remove the Inverter Board from the LCD Module Removing the Camera Module StepSize QuantityPage 1. Remove the LCD Bezel. See “Removing the LCD Bezel” on page Removing the LCD PanelChapter Removing the LCD Brackets and FPC Cable Removing the Antennas 1. Remove the LCD panel. See “Removing the LCD Panel” on page Removing the MIC Module3. Remove the MIC cable and Module from the LCD module LCD Module Reassembly Procedure Replacing the LCD Panel5. Replace the antenna cables and assembly 8. Secure the cable by pressing down on the securing strip 10. Replace the camera board in the bracket12. Replace the Camera Module in the bottom cover 9. Align the hinges with the LCD back cover and replace the LCD panel14. Connect the Camera Module cable as shown 16. Connect the left Inverter board cable as shown15. Connect the right Inverter board cable as shown ChapterReplacing the LCD Bezel ChapterReplacing the VGA Module Main Module Reassembly ProcedureReplacing the CPU Replacing the Thermal Module Replacing the RJ-11 Port3. Replace the eight securing screws from the Thermal Module 1. Insert the RJ-11 port into the base as shown3. Connect the RJ-11 cable to the modem module as shown ChapterReplacing the Mainboard Replacing the Modem Module Replacing the USB BoardReplacing the Bluetooth Board Replacing the Right Speaker Module1. Position the module over the aligning pins and insert in place 2. Replace the bluetooth cable as shown2. Replace the two securing screws ChapterReplacing the Launch Board 1. Insert the left edge of the Launch Board into placeand pivot the board to replace in the lower base 3. Connect the launch board cable to the mainboardReplacing the Finger Print Reader Replacing the Touch Pad BracketReplacing the Left Speaker Module Replacing the Upper Cover2. Connect the seven cables on the mainboard as shown A B C Chapter3. Replace the single securing screw on the top panel Replacing the LCD ModuleChapter 3. Connect the LCD, MIC and back light cables ChapterReplacing the Antenna Cables 6. Turn the computer over and replace the FFC cables ChapterReplacing the Switch Cover Replacing the Keyboard1. Insert the back of the Switch Cover as shown and lower in place 2. Starting from the left, press down on the Switch Cover to secure3. Turn the computer over and replace the five securing screws ChapterReplacing the WLAN Module Replacing the Hard Disk Drive Module2. Replace the two screws to secure the module 2. Replace the four screws to secure the carrier3. Replace the HDD holder over the HDD Replacing the DIMM Modules4. Insert the back first and angle the HDD in place Replacing the Lower Covers Replacing the ODD Module2. Replace the two securing screws to lock in place Replacing the NewCard and SD Card Trays 3. Replace the WLAN Cover4. Replace the screw to secure in place 5. Replace HDD CoverTroubleshooting Common ProblemsSymptoms Verified ChapterPower On Issue Computer Shutsdown IntermittentlyNo Display Issue No POST or VideoRandom Loss of BIOS Settings Abnormal Video DisplayBuilt-In Keyboard Failure LCD FailureChapter Touchpad Failure Internal Speaker FailureSound Problems Microphone Problems Internal Microphone Failured. Select Repair your computer HDD Not Operating Correctlyg. Select Startup Repair ODD Failure ODD Not Operating CorrectlyDiscs Do Not Burn Properly Discs Do Not PlayPlayback is Choppy Drive Not Detected Drive Read FailureModem Function Failure USB Failure RightsideChapter Wireless/WiMAX Function Failure Bluetooth Function FailureEasyTouch Button Failure Robson Module FailureChapter Fingerprint Reader Failure Thermal Unit FailureHDMI Switch Failure ChapterExternal Mouse Failure Other FailuresIntermittent Problems Undetermined ProblemsPOST Codes Tables Port 80 POST CodesDriver Name Port80Driver Name Port80POST Keys and Messages Top View Jumper and Connector LocationsChapter Bottom View LocationDescription LocationClearing Password Check and BIOS Recovery Clearing Password CheckSteps for Clearing BIOS Password Check Hardware Open Gap DescriptionBIOS Recovery by Crisis Disk BIOS Recovery Boot BlockBIOS Recovery Hotkey Steps for BIOS Recovery by Crisis DiskFRU Field Replaceable Unit List ChapterTravelMate 4730/4730G Exploded Diagrams Main ModuleDescription LCD ModuleDescription TravelMate 4730/4730G FRU List CategoryDescription Acer P/NVGA BOARD-NB9MGS256MB Cable RAM DOOR Combo Drive HDD/Hard Disk Drive KEYBOARD INTEUI BLACK TM LCD COVER ASSY-PLASTIC LCD COVER ASSY-MG LCD COVER ASSY-PLASTIC LCD COVER ASSY-MG Memory Screw List Chapter Model Definition and Configuration Appendix ATravelMate 4730/4730G Series ModelAppendix A ModelCountry Acer Part noAppendix A ModelCountry Acer Part noAppendix A ModelCountry Acer Part noWireless BluetoothModel MemoryWireless BluetoothModel MemoryWireless BluetoothModel MemoryWireless BluetoothModel MemoryAppendix A Test Compatible Components Appendix BMicrosoft Windows Vista Environment Test Vendor Appendix B Online Support Information Appendix CAppendix C Index Page Wireless Function Failure 136 WLAN Board