Acer Veriton 3600GT/3600V manual Error Symptom Action/FRU, Hard Disk Drive, CD/DVD-ROM Drive

Models: Veriton 3600GT/3600V Veriton 7600GTR/7600GT/7600V Veriton 5600GT/5600V

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Error Symptom

 

Action/FRU

 

 

 

Diskette drive LED comes on for more than 2

1.

Diskette

minutes when reading data.

2.

Diskette drive connection/cable

 

3.

Diskette drive

 

4.

Main board

 

 

 

Diskette drive LED fails to light, and the drive

1.

Diskette

is unable to access for more than 2 minutes.

2.

Diskette drive power

 

3.

Diskette drive connection/cable

 

4.

Diskette drive

 

5.

Main board

 

 

 

Diskette drive test failed.

1.

Diskette

 

2.

Diskette drive

 

3.

Diskette drive cable

 

4.

Main board

 

 

 

Hard Disk Drive

NOTE: Ensure hard disk drive is configured correctly in BIOS Setup, cable/jumper are set correctly before diagnosing any hard disk drive problems. (If only one drive is installed, please make sure the drive is connected to master connector or the drive is set to master.)

Hard disk drive test failed.

1.

Enter BIOS Setup and Load default settings.

 

2.

Hard disk drive cable.

 

3.

Hard disk drive.

 

4.

Main board.

 

 

 

Hard disk drive cannot format completely.

1.

Enter BIOS Setup and Load default settings.

 

2.

Hard disk drive cable.

 

3.

Hard disk drive.

 

4.

Main board.

 

 

 

Hard disk drive has write error.

1.

Enter BIOS Setup and Load default settings.

 

2.

Hard disk drive.

 

 

Hard disk drive LED fails to light, but system

1. With the system power on, measure the voltage of hard disk LED

operates normally.

 

connector.

 

2.

Hard drive LED cable.

 

 

 

CD/DVD-ROM Drive

NOTE: Ensure CD/DVD-ROM drive is configured correctly in BIOS Setup, cable/jumper are set correctly and its laser beam is clean before diagnosing any CD/DVD-ROM drive problems.

CD/DVD-ROM drive LED doesn't come on

1. CD/DVD-ROM drive

but works normally.

 

 

 

 

CD/DVD-ROM drive LED flashes for more

1. CD/DVD-ROM may have dirt or foreign material on it. Check with

than 30 seconds before LED shutting off.

 

a known good disc.

 

2.

CD/DVD-ROM is not inserted properly.

Software asks to reinstall disc.

3.

CD/DVD-ROM is damaged.

Software displays a reading CD/DVD error.

 

 

 

 

CD/DVD-ROM drive cannot load or eject

1. Disconnect all cables from CD/DVD-ROM drive except power

when the system is turned on and its eject

 

cable, then press eject button to try to unload the disk.

button is pressed and held.

2. CD/DVD-ROM drive power.

 

3.

CD/DVD-ROM drive

 

 

 

CD/DVD-ROM drive does not read and there

1.

CD may have dirt or foreign material on it. Check with a known

are no messages are displayed.

 

good disc.

 

2.

Ensure the CD/DVD-ROM driver is installed properly.

 

3.

CD/DVD-ROM drive.

 

 

CD/DVD-ROM drive can play audio CD but

1. Ensure the headphone jack of the CD/DVD-ROM has an output.

no sound output.

2.

Turn up the sound volume.

 

3.

Speaker power/connection/cable.

 

4.

CD/DVD-ROM drive.

 

 

 

Real-Time Clock

 

 

 

Real-time clock is inaccurate.

1.

Ensure the information in the Standard CMOS Feature of

 

 

BIOS Setup is set correctly.

 

2.

RTC battery.

 

3.

Main board

 

 

 

Chapter 4

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Page 109
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Acer Veriton 3600GT/3600V manual Error Symptom Action/FRU, Hard Disk Drive, CD/DVD-ROM Drive, Real-Time Clock