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Acer Veriton 5600GT/5600V, Veriton 3600GT/3600V, Veriton 7600GTR/7600GT/7600V manual Troubleshooting

Models: Veriton 3600GT/3600V Veriton 7600GTR/7600GT/7600V Veriton 5600GT/5600V

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Chapter 4

Troubleshooting

This chapter provides troubleshooting information for the Veriton 7600GTR/7600GT/7600V, 5600GT/5600V and 3600GT/3600V.

!Power-On Self-Test (POST)

!Index of Error Message

!Index of Error Symptoms

!Undetermined Problems

Chapter 4

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Image 99

Acer Veriton 5600GT/5600V, Veriton 3600GT/3600V, Veriton 7600GTR/7600GT/7600V manual Troubleshooting

Contents

Service Guide Revision History Date Chapter Updates Disclaimer Copyright Screen messages Conventions Preface Page Table of Contents Microsoft Windows XP Environment Test FRU Field Replaceable Unit List 108Appendix C Online Support Information 126 123 Table of Contents Overview System Specifications Connectivity FeaturesPerformance Multimedia Label Icon Description Front Panel for Veriton 3600GT/3600V Power LED Label Icon Color Description Rear Panel for Veriton 3600GT/3600V Label Icon Color Description Front Panel for Veriton 5600GT/5600V Label Icon Description Optical drive Stop/Eject Button Rear Panel for Veriton 5600GT/5600V Label Icon Color Description Front Panel for Veriton 7600GTR/7600GT/7600V Optical drive Stop/Eject Button Rear Panel for Veriton 7600GTR/7600GT/7600V Label Icon Color Description System Block Diagram Block Diagram Keyboard Cursor keys System Memory Hardware Specifications and ConfigurationsSpecification Processor IDE Interface Cache MemoryVideo Interface Audio Interface Floppy disk drive Interface Parallel PortSerial Port Environmental Requirements Switching Power Supply Input frequencyUSB Port Main Board Major Chips Input current 200W Power Supply250W Power Supply Input voltage Memory Channel Mode Single Channel ModeDual Channel Mode Total Memory Characteristics Ch B Maximizing PerformanceCh a Ch B Ch a System Utilities Entering Setup Parameter Description Product Information Parameter Description Options Standard Cmos Features 44 MB, 3.5-inch NoneAll, But Keyboard CHS Press EnterAuto LBA Advanced Bios Features DisabledEnabled Fast Setup OS2 Non-OS2 By SPD Advanced Chipset Features Onboard/AGP OnChip IDE Device Integrated Peripherals SATA0 Master Native ModeOnboard Device IDE, RAID Button ONLY, Any KEY SuperIO Device Power Management Setup Stop Grant S1/POSUser Define Yes Delay 4 sec FAN ControlPCI PIRQA-D # Auto Escd PnP/PCI Configurations Chapter PC Health Status Parameter Description Option Frequency Control Load Optimized Settings System Security Set Supervisor Password Set User Password Bypassing the PasswordRTC Battery Clear Cmos JBAT1 Clear CmosCmos Check Save & Exit Setup Exit Without Saving Introduction ATA Operate ModeLegacy Mode Intel Serial ATA RAID IntroductionPage Native Mode RAID Bios Configuration Using the Intel RAID Option ROMCreating, Deleting and Resetting RAID Volumes Create RAID Volume Page Chapter Delete RAID Volume Reset Disks to Non-RAID RAID RAID Machine Disassembly and Replacement Before You Begin General Information Veriton 7600GTR/GT/V Disassembly Procedure Flowchart Veriton 5600GT/V Veriton 3600GT/V Removing the Front Panel Opening the HousingRemoving the Housing Disassembling the Veriton 7600GTR/GT/V Chapter Removing the Internal Cables/Connectors and Memory Removing the CPU Fan Sink, CPU and System Fan Removing the Upper Cover and Daughter Board Module Removing the Power Supply and Main Board Chapter Removing the Intrusion Alarm and LCD Module Disassembling the Veriton 5600GT/V Page Removing the CPU Fan Sink and CPU Removing the System Fan, Power Supply and Main Board Removing the LED Module and Daughter Board Module Page Removing the FDD/ODD/HDD Disassembling the Veriton 3600GT/VPage Removing the Internal Cables/Connectors and Memory Removing the Internal Cables/Connectors Removing the System Fan and Main Board Page Removing the Upper Case and Power supply Chapter Troubleshooting Checkpoint Description Power-On Self-Test Post Reset keyboard for Winbond 977 series Super I/Q chips Checkpoint Description Chapter Auto Chapter Post Error Messages List Bios Messages Action/FRUHard Disk Install Failure Chapter Diskette Drive Error Symptoms ListError Symptom Action/FRU Processor / Processor Fan Main board and Memory Real-Time Clock Error Symptom Action/FRUHard Disk Drive CD/DVD-ROM Drive Audio Keyboard Error Symptom Action/FRU Parallel/Serial PortsPower Supply Other Problems Dimm Undetermined Problems Jumpers and Connectors Jumper and Connector Information Jumper Jumper and Connector DescriptionJumper Setting Label Component Main Board Layout 107 Chapter FRU Field Replaceable Unit List Veriton 7600GTR/7600GT/7600V Exploded Diagram Veriton 5600GT/5600V Exploded Diagram Veriton 3600GT/3600V Exploded Diagram Picture Part Name Part Number HDD 40GB 7200RPM Seagate Cuda VI Alpine ST340014A HDD 80GB 7200RPM Sata Seagate Alpine ST380013ASHDD 120G 7200RPM Sata Seagate Alpine ST3120026AS HDD 160G 7200RPM Sata Seagate Alpine ST3160023AS Picture Part Name Part Number For VT3600 For VT5600For VT7600 Modem Card 56K Askey 1456VQH76DINT Corded Mouse USB Optical Genius PowerscrollVGA Card Radeon 9200 64MB DDR LP W/TV-OUT Ntsc Leadtek LR2967 VGA Card XABRE200 AGP 8X 32M LP Bracket USB KB GRAY, KU0355, Arabic VER., 104 Keys USB KBGRAY, KU0355, US VER., 104KEYSUSB KBGRAY, KU0355, T.CHINESE VER., 104KEYS USB KBGRAY, KU0355, Intl US VER., 104 Keys MOUSE, Receiver Wireless KB GRAY, WUR0355, Portugese VER Wireless KB GRAY, WUR0355, US VER., 104 Keys W/IMOUSE, Receiver Wireless KB GRAY, WUR0355, T. Chinese VER MOUSE, Receiver Wireless KB GRAY, WUR0355, Germany VER FDD Button Left CoverFront Bezel W/ ODD DOOR, FDD COVER, FDD Button ODD Door W Button System FAN W AIR Duck TBD Heatsink W Latch Intrusion Alarm ScrewInternal Speaker 38MM Neosonic Speaker 5W+5W Active 12V Philips A201S Chapter 120 Project Name Trumpet Description Veriton 7600GTR/7600GT/7600V, 5600GT/5600V, 3600GT/3600V Test Compatible Components Microsoft Windows XP Environment Test FSP 200W PFC Appendix B 124 Appendix B Online Support Information 127