Actiontec electronic UP102 Single-Line Connection with Dial-Up Modem, Dual-Line Connection

Models: UP102

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Actiontec VoSKY Call Center User Manual

Single-Line Connection with Dial-Up Modem

If the computer is connected to the Internet via dial-up modem with no other phone line in the home, Call Center can only be set up in Single-Line mode.

To connect IPW in Single-Line mode with a dial-up modem:

1.Get the phone cable from the telephone and insert one end in the “Phone” port on the rear panel of Call Center.

2.Connect the other end of the phone cable to the telephone.

3.Optional: To make and receive normal calls while the comput- er is powered down, use the supplied phone cable and insert one end of the cable in the “Line” port on the rear panel of Call Center.

4.Optional: Insert the other end of the phone cable in the “Phone” port of the dial-up modem. The components should be connected similarly to the figure below:

Call Center is connected in Single-Line mode. Next, go to chapter 4, “Installing Call Center Software.”

Dual-Line Connection

When Call Center is set up in Dual-Line mode, it can make and receive both Internet (computer-to-computer) calls and regular (computer-to-land-line telephone or computer-to-mobile telephone) calls. Also, features such as Remote Internet Calling, Call Forward- ing, Call Return, and Computer Answering Machine will be available.

This procedure assumes the computer is connected to a cable mo- dem. If the computer is connected to the Internet via DSL modem, see “Dual-Line Connection with DSL Modem” on page 16.

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Actiontec electronic UP102 user manual Single-Line Connection with Dial-Up Modem, Dual-Line Connection