Actiontec VoSKY Call Center User Manual

Call Forwarding

If an Internet call is left unanswered, it is

 

forwarded through the phone line to the

 

phone number chosen by the user.

 

 

 

Call Return

1.

An Internet call is made, but the contact

 

 

is not online.

 

2.

A message, stating the contact is not

 

 

available, is heard. Press the “1” key on

 

 

the telephone keypad.

 

3.

When the contact goes online, a call is

 

 

placed to the regular phone.

 

4.

Pick up the telephone receiver and press

 

 

“1” again to have Call Center call

 

 

the contact via the Internet.

 

 

 

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Actiontec electronic UP102 user manual Call Forwarding