Getting to Know Call Center, Ready | Actiontec electronic UP102

Actiontec VoSKY Call Center User Manual

Getting to Know Call Center

This section contains a quick description of Call Center’s lights (LEDs) and ports. Call Center has several indicator lights on its front panel, and a series of ports on its rear panel.

Front Panel

The front panel of Call Center features three lights: Regular Call, Internet Call, and Ready.

Regular Call

The Regular Call light illuminates when Call Center is in regular (analog) phone mode, blinks rapidly when an incoming regular call comes in, and blinks steadily when a regular call is on hold.

Internet Call

The Internet Call light illuminates when Call Center is in Inter- net phone mode, blinks rapidly when an incoming Internet call comes in, and blinks steadily when an Internet call is on hold.

Ready

The Ready light illuminates when Call Center is correctly con- nected to the computer and ready to answer calls.

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Actiontec electronic UP102 user manual Getting to Know Call Center, Front Panel, Regular Call, Internet Call, Ready

Contents

Call Center Table of Contents Page Package Contents Introduction1 Features System Requirements Minimum Regular Call Getting to Know Call CenterFront Panel Internet Call USB Port Rear PanelTechnical Support Line Port Installing Skype Software Downloading and Installing SkypePage Page Creating a Skype Account Adding Contacts Page Assigning a Speed-Dial Number Page Hardware Single-Line Connection Single-Line Connection with Dial-Up Modem Dual-Line ConnectionPage Connecting to a Phone Line Splitter Dual-Line Connection with DSL Modem Connecting to a DSL Splitter Installing Call Center Software Page Page Last window appears. Click Finish Configuring Call Center Features Remote Internet Calling Computer Answering Machine Call Forwarding Page Call Return Other Configuration Options Default About Check for Updates Before Using Call Center Call Center Icons Calling an Internet Contact Using Call Center in Single-Line ModeCalling a Regular Telephone Using SkypeOut Receiving a Call To make a conference call Ending a CallMaking a Conference Call To add another contact to a conference call Using Call Center in Dual-Line Mode Dual-Line Mode From the Local TelephoneCalling a Regular Telephone Number Receiving a Call Using Regular Call ModeUsing Internet Call Mode and SkypeOut Call Waiting Making a Remote Internet Call Dual-Line Mode From a Remote PhoneRingback Alert Answering a Forwarded Call Using Call Return Checking Computer Voice Mail Stopping Playback Adjusting VolumePlaying Voice Mail Next/Previous MessagePage Make an Ordinary Advanced Procedures Basic Procedures Call Forwarding Power Consumption LED indicatorsLinear Audio Signal Support Model Number Operating temperature 0 55 C 32 131 F Relative Humidity Dimensions LxWxHWeight On-Hook Voltage Regulatory Compliance Notices ModificationsClass B Equipment Miscellaneous Legal Notices Limited Warranty Page Page Page Page