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Using EMDIAG to Troubleshoot Problems

Note: Consult the \readme\emdiag.txt file for the latest information and instructions. Some procedures or information may have changed or may not have been available when this user’s guide was printed.

This chapter explains how to use the Adaptec EMDIAG program, and how to troubleshoot problems that you may be having with your adapter.

If your adapter is not functioning properly, first make sure that it was set up according to instructions in this document.

1Verify that your adapter is installed properly and configured correctly (Chapter 2, Installing Your Adapter).

2Verify that your network is properly cabled and the adapter is properly connected (Chapter 3, Connecting to Your Network Cable).

3Verify that the adapter's network driver is installed correctly (Chapter 4, Installing Network Drivers).

4Verify that you are using the latest BIOS for your computer, and the latest driver for your adapter.

If the adapter still does not work, run the adapter’s diagnostic tests.

5-1

PCI Ethernet and Fast Ethernet Adapters User’s Guide

Stock Number: 511472-00, Rev. A

Page: 5-1

Print Spec Number: 495708-00

 

Current Date: 5/5/97

ECN Date: 5/97

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Adaptec PCI Ethernet and Fast Ethernet Adapters manual Using Emdiag to Troubleshoot Problems