PCI Ethernet and Fast Ethernet Adapters

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Troubleshooting

If your adapter fails the diagnostic tests, verify again that you have properly installed, configured, and cabled your adapter. Make sure that your cable, terminators, and connectors are functioning properly, or install the adapter in a different slot and run the diagnostic program again. See Adaptec Technical Support and Services on page ii if the solutions in this chapter do not help.

Isolating Faulty Hardware

If the problem persists, try the following:

Replace the adapter with the same type of Adaptec adapter which is known to work. If the new adapter functions properly, the problem is related to the original adapter.

Install the adapter in another functioning computer and run the tests again. If the adapter works in this machine, the problem is related to one of three areas:

The computer is faulty

There is a hardware conflict

There are problems with the cables or connectors

5-8

PCI Ethernet and Fast Ethernet Adapters User’s Guide

Stock Number: 511472-00, Rev. A

Page: 5-8

Print Spec Number: 495708-00

 

Current Date: 5/5/97

ECN Date: 5/97

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Adaptec PCI Ethernet and Fast Ethernet Adapters manual Troubleshooting, Isolating Faulty Hardware, Readme Viewer, Exit