Overview

 

This section lists a number of common problems and the

 

actions to take to correct them. It provides information on why

 

the DLT drive turns on the Use Cleaning Tape LED. The

 

section also explains what to do when you need technical

 

support.

 

Troubleshooting Chart

 

 

If the 4000/7000DLT Series fails during POST or operation,

 

use the following table to determine the problem and the

 

action to take:

 

Table 6-1

Problem Chart

 

 

 

 

 

 

If . . .

Then . . .

You should . . .

 

 

 

Your system does not

Your system might not be

Configure your system to

recognize the

configured to see the

see the ID.

4000/7000DLT Series unit

SCSI ID

 

 

 

The SCSI ID might not be

Change the SCSI ID and

 

 

unique

reconfigure the system.

 

 

 

The new ID is effective at

 

 

 

the next power-on.

 

 

The parameters for your

Check your SCSI adapter

 

 

SCSI adapter may be

installation.

 

 

incorrect

 

 

 

The SCSI signal cable

Make sure the connector on

 

 

may be loose

each end of the cable is

 

 

 

fully seated and the bail

 

 

 

locks are secure.

 

 

The SCSI terminator may

Install the terminator;

 

 

not be present or might

make sure the terminator is

 

 

be loose

fully seated and the bail

 

 

 

locks are secure.

 

 

 

 

Overview 6-3

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ADIC 7000DLT, 4000 installation and operation guide Troubleshooting Chart, Then You should