T h e p o w e r i n d i c a t o r ( t h e r i g h t g r e e n o n e ) a n d t h e s t a t u s i n d i c a t o r f a i l t o l i g h t u p .

V e rif y t h e p o we r co n n e ct io n t o t h e scan n e r.

Ch e ck if t h e p o we r swit ch is t u rn e d o n .

If yo u are su re t h at t h e scan n e r is p o we re d o n , co n t act yo u r d e ale r.

T h e c o m p u t e r d o e s n o t s t a r t u p . I f y o u r c o m p u t e r i s a M a c i n t o s h , a l i t t l e f l o p p y d i s k w i t h a q u e s t i o n m a r k a p p e a r s o n y o u r s c r e e n .

Yo u r co mp u t e r can n o t f in d it s h ard d isk d u e t o a co n f lict wit h t h e S CS I ID n u mb e rs o f t h e d e vice s yo u h ave at t ach e d .

Disco n n e ct all S CS I d e vice s (e xce p t t h e st art -u p d isk) an d co n n e ct t h e m o n e b y o n e , b e g in n in g wit h t h e scan n e r, t o id e n t if y t h e d e vice t h at cau se s t h e

p ro b le m (swit ch o f f all d e vice s b e f o re co n n e ct in g o r d isco n n e ct in g t h e m).

T h e s c a n n e r s o f t w a r e c a n n o t f i n d t h e s c a n n e r

A f t e r o p e n in g t h e S can d ialo g b o x, a me ssag e ap p e ars t e llin g yo u t h at n o scan n e r is co n n e ct e d , alt h o u g h t h e scan n e r is co n n e ct e d .

Ch e ck t h e In st allat io n p ro ce d u re , t o se e if yo u f o llo we d t h e in st ru ct io n s . P ay

sp e cial at t e n t io n t o t h e se t t in g o f t h e S CS I ID n u mb e r.

Mayb e yo u d id n o t wait lo n g e n o u g h f o r all S CS I d e vice s t o st art u p , b e f o re

 

yo u swit ch e d yo u r co mp u t e r o n . Try re st art in g yo u r co mp u t e r.

Disco n n e ct all S CS I d e vice s an d co n n e ct t h e m o n e b y o n e , b e g in n in g wit h

 

t h e scan n e r, t o id e n t if y t h e d e vice t h at cau se s t h e p ro b le m.

T h e s c a n n e r r e p o r t s e r r o r s d u r i n g s c a n n i n g

Ch e ck if yo u h ave co n n e ct e d a S CS I t e rmin at o r. If t h is can n o t b e t h e

 

p ro b le m, p le ase co n t act yo u r d e ale r.

No t e : If yo u e n co u n t e r o t h e r p ro b le ms d u rin g o r af t e r in st allat io n , p le ase re f e r

 

t o t h e Fo t o L o o k Re ad Me f ile o n yo u r co mp u t e r, o r t h e S CS ICA RD h e lp f ile o n

 

t h e A g f a S can n e rs CD-RO M.

Appendix C — Troubles hoot ing

63

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Image 63
AGFA 300, 600 Rif y t h e p o we r co n n e ct io n t o t h e scan n e r, Ro b le m, p le ase co n t act yo u r d e ale r