Product Warranty

Due to the complex nature of the FS2331 and the wide variety of possible customer target implementations, the FS2331 has a 30 day acceptance period by the customer from the date of receipt. If the customer does not contact FuturePlus Systems within 30 days of the receipt of the product it will be said that the customer has accepted the product. If the customer is not satisfied with the FS2331 they may return the FS2331 within 30 days for a refund.

This FuturePlus Systems product has a warranty against defects in material and workmanship for a period of 1 year from the date of shipment. During the warranty period, FuturePlus Systems will, at its option, either replace or repair products proven to be defective. For warranty service or repair, this product must be returned to the factory.

For products returned to FuturePlus Systems for warranty service, the Buyer shall prepay shipping charges to FuturePlus Systems and FuturePlus Systems shall pay shipping charges to return the product to the Buyer. However, the Buyer shall pay all shipping charges, duties, and taxes for products returned to FuturePlus Systems from another country.

FuturePlus Systems warrants that its software and hardware designated by FuturePlus Systems for use with an instrument will execute its programming instructions when properly installed on that instrument. FuturePlus Systems does not warrant that the operation of the hardware or software will be uninterrupted or error-free.

Limitation of warranty

The foregoing warranty shall not apply to defects resulting from improper or inadequate maintenance by the Buyer, Buyer-supplied software or interfacing, unauthorized modification or misuse, operation outside of the environmental specifications for the product, or improper site preparation or maintenance. NO OTHER WARRANTY IS EXPRESSED OR IMPLIED. FUTUREPLUS SYSTEMS SPECIFICALLY DISCLAIMS THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

Exclusive Remedies

THE REMEDIES PROVIDED HEREIN ARE BUYER’S SOLE AND EXCLUSIVE REMEDIES. FUTUREPLUS SYSTEMS SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, WHETHER BASED ON CONTRACT, TORT, OR ANY OTHER LEGAL THEORY.

Product maintenance agreements and other customer assistance agreements are available for FuturePlus Systems products. For assistance, contact the factory.

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Agilent Technologies FS2331 user manual Product Warranty, Limitation of warranty, Exclusive Remedies