Manuals / Airlink / Computer Equipment / Network Router

Airlink RJ-11 AirLink Technical Support, AirLink Support Web Site, Contacting Technical Support

Models: RJ-11

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APPENDIX D

APPENDIX D

AirLink Technical Support

If you encounter problems with operation of your Host RJ-11 IP Gateway or Raven-E (as applica- ble), AirLink’s support staff can help.

AirLink Support Web Site

The AirLink web site is updated frequently with Setup Wizards, Utilities, How-To Guides, and other documentation: http://www.airlink.com/support.

AirLink Documentation and Guides

•Modem User Guides - These guides are specific to your modem type, cellular provider, and cellular technology and contain comprehensive information about the operation of the modem and its features.

•Modem Quick Start guides - These guides are also specific to the modem type, cellular pro- vider, and cellular technology and are a step by step guide to activating the modem using the Setup Wizard or other steps as applicable.

•Utility Guides - These guides focus on the features of one of the AirLink modem utilities: Wireless Ace, AceView, AceNet, Modem Doctor, etc.

•Application Notes and How-To Guides - These guides detail configuring the modem to work with a specific feature set or how the modem can be set up to work with a specific 3rd party (non-AirLink) device.

•Data Sheets and White Papers - These are technology based information documents.

Contacting Technical Support

For support assistance please email support@airlink.com or call 510-781-9760Monday through Friday 5 AM to 5 PM Pacific Time (8 AM to 8 PM Eastern Time). Support is not available week- ends or holidays.

Host RJ-11 IP Gateway User Guide, version

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Airlink RJ-11 manual AirLink Technical Support, AirLink Support Web Site, AirLink Documentation and Guides, Appendix D

Contents

Host RJ-11 IP Gateway Version 1.02 - FebruaryUser Guide Copyright 1993-2007 AirLink Communications, Inc. All rights reservedInstallation ContentsConnectors and Reset button Service ConfigurationAT Commands SpecificationsWarranty Terms and Conditions ContentsCHAPTER IntroductionFIGURE 1. Host RJ-11 Ethernet Connectivity for a Legacy Host Host RJ-11 IP Gateway User Guide, versionOne power connector Host RJ-11 IP Gateway FeaturesIntroduction One RJ-11 phone portBefore You Start InstallationSoftware Required Hardware RequiredInstallation Configuring your Raven-E for the Host RJ-11 IP GatewayDefault settings DHCP server enabledFIGURE 1. Wireless Ace Connect Configuring the Raven-EFIGURE 2. Wireless Ace PPP/Ethernet Public ModeFIGURE 4. Wireless Ace Write FIGURE 3. Wireless Ace PPP/EthernetPrivate Mode InstallationFIGURE 5. Wireless Ace Status Configuring the Intial IP Address for the Host RJ-11 IPGateway without a Raven-E Start the Port UtilityFIGURE 7. Add Unlitsed Port Server B. Click on Assign IP Address FIGURE 6. Port UtilityE. Click Assign IP Address InstallationB. Select Internet Protocol TCP/IP and click on Properties FIGURE 8. Local Area ConnectionFIGURE 9. TCP/IP Properties InstallationConfiguring the Host RJ-11 IP Gateway Host RJ-11 IP Gateway DefaultsDHCP client disabled Phone port 8 data bits, no parity, and 1 stop bit 8N1DHCP Mode FIGURE 12. Host RJ-11 IP Gateway Network SettingsFIGURE 11. Host RJ-11 IP Gateway Interface InstallationFIGURE 14. Host RJ-11 IP Gateway Network Interface Settings FIGURE 13. RJ-11 IP Gateway Network Interface SettingsStatic IP Mode C. Click the Save IP Address/Netmask buttonFIGURE 16. Host RJ-11 IP Gateway Reset/Reboot FIGURE 15. Host RJ-11 IP Gateway Serial SettingsInstallation Host RJ-11 IP Gateway User Guide, versionFIGURE 2. Left side RJ-11phone connector not to scale Connectors and Reset buttonHardware Status LEDsTABLE 3. Status - Error Conditions TABLE 2. Status - Resetting the ConfigurationHardware FIGURE 3. Host RJ-11 IP Gateway Top Panel not to scaleHardware TABLE 3. Status - Error ConditionsHost RJ-11 IP Gateway User Guide, version TABLE 4. EthernetWeb-based Interface Configuration Settings and CommandsFIGURE 1. Web Browser Enter the Location CHAPTERConfiguration Settings and Commands Service ConfigurationWelcome FIGURE 2. Host RJ-11 IP Gateway Web Browser-based InterfaceFIGURE 4. Host RJ-11 IP Gateway Serial Settings Serial SettingsConfiguration Settings and Commands Host RJ-11 IP Gateway User Guide, versionFIGURE 5. Host RJ-11 IP Gateway Port Services Port ServicesConfiguration Settings and Commands Host RJ-11 IP Gateway User Guide, versionFIGURE 6. Host RJ-11 IP Gateway Phone Number Translation Phone Number TranslationConfiguration Settings and Commands SettingsFIGURE 7. Host RJ-11 IP Gateway Network Translation Network TranslationConfiguration Settings and Commands Host RJ-11 IP Gateway User Guide, versionProtocol Settings Network ConfigurationNetwork Settings FIGURE 8. Host RJ-11 IP Gateway Protocol SettingsConfiguration Settings and Commands FIGURE 9. Host RJ-11 IP Gateway Network Interface SettingsHost RJ-11 IP Gateway User Guide, version FIGURE 10. Host RJ-11 IP Gateway DNS Settings DNS SettingsConfiguration Settings and Commands Host RJ-11 IP Gateway User Guide, versionIP Routing Time SettingsFIGURE 11. Host RJ-11 IP Gateway IP Routing Configuration Settings and CommandsFIGURE 12. Host RJ-11 IP Gateway Time Settings Security SettingsConfiguration Settings and Commands Host RJ-11 IP Gateway User Guide, versionConfiguration Settings and Commands FIGURE 13. Host RJ-11 IP Gateway Security SettingsHost RJ-11 IP Gateway User Guide, version FIGURE 15. Host RJ-11 IP Gateway Online Update - middle of the page Online UpdateConfiguration Settings and Commands Host RJ-11 IP Gateway User Guide, versionFIGURE 16. Host RJ-11 IP Gateway Online Update - bottom of the page TroubleshootingStatus and Logs Configuration Settings and CommandsSystem Log FIGURE 17. Host RJ-11 IP Gateway TroubleshootingPort Status FIGURE 18. Host RJ-11 IP Gateway System LogFIGURE 19. Host RJ-11 IP Gateway Port Status OS and Network InformationConfiguration Settings and Commands Host RJ-11 IP Gateway User Guide, versionFIGURE 20. Host RJ-11 IP Gateway Log Settings Log Files and SettingsConfiguration Settings and Commands Host RJ-11 IP Gateway User Guide, versionPing CommandsFIGURE 21. Host RJ-11 IP Gateway Emailing Debug Information FIGURE 22. Host RJ-11 IP Gateway PingFIGURE 23. Host RJ-11 IP Gateway Reset/Reboot Reset/RebootConfiguration Settings and Commands Host RJ-11 IP Gateway User Guide, versionPhysical Dimensions SpecificationsConnections Phone and Modem standardsOptional Mounting Bracket SpecificationsFIGURE 1. Mounting Bracket, part number Host RJ-11 IP Gateway User Guide, versionAPPENDIX B AT CommandsHost RJ-11 IP Gateway User Guide, version Host RJ-11 IP Gateway User Guide, version AT CommandsS-Registers Response CodesAT Commands Host RJ-11 IP Gateway User Guide, versionPhone Numbers Modem Signal BehaviorAT Commands Host RJ-11 IP Gateway User Guide, versionAT Commands Port SettingsHost RJ-11 IP Gateway User Guide, version Standard Software Warranty Warranty Terms and ConditionsOne Year Standard Equipment Warranty RemedyWARRANTY DISCLAIMER Warranty Terms and ConditionsLIMITATION OF LIABILITY General Conditionsbe affected or impaired thereby. The laws of the State of California shall govern these Warranty Terms. These Warranty Terms constitute the entire agreement between the parties hereto pertain- ing to the subject matter hereof, and any and all written or oral agreements heretofore existing between the parties hereto are expressly canceled and/or superseded. These Warranty Terms shall prevail notwithstanding any variance with terms and conditions of any purchase order. Any modifi- cations of these Warranty Terms must be in writing and signed by a duly authorized officer of both parties hereto Warranty Terms and ConditionsHost RJ-11 IP Gateway User Guide, version AirLink Support Web Site AirLink Technical SupportAirLink Documentation and Guides Contacting Technical Support