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AMX NXD-1000Vi Symptom Solution, Blinking and it says the USB is, Connecting, Doesn’t appear

Models: NXD-1000Vi

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Troubleshooting

 

Troubleshooting Information (Cont.)

 

 

 

 

Symptom

Solution

 

 

 

 

My Connection Status button isn’t

"USB Connecting" is displayed when the panel is trying to establish

 

blinking and it says the USB is

USB communication with the PC (either within the NetLinx Studio or

 

connecting.

TPDesign4 applications).

 

 

• Remove the USB connector from the panel and close any AMX

 

 

applications.

 

 

• Reboot the panel.

 

 

• Launch the AMX application and attempt reconnect to the panel.

 

 

• If using Studio for Virtual Master communication, establish a Virtual

 

 

Master connection, verify the correct System number, stop

 

 

communication with the Virtual Master, and then re-establish

 

 

communication by refreshing the system.

 

 

• After the panel powers-up, reconnect the USB connector to the

 

 

panel.

 

 

• Verify that you have a valid USB connection from within your System

 

 

Tray.

 

 

 

 

My on-screen mouse cursor

• The USB connections are not detected until after the particular USB

 

doesn’t appear.

connection plugged into the corresponding port on the panel and

 

 

power is cycled to the panel.

 

 

 

 

Calibration is not working.

• After the Modero touch panel has been updated with a new firmware

 

 

kit (downloaded to the panel through NetLinx Studio), the calibration

 

 

could need to be reset.

 

 

• Cycling power to the panel should provide a baseline calibration for

 

 

the particular touch panel. Proceed to the Calibration page and reset

 

 

the on-screen calibration.

 

 

 

 

Panel doesn’t respond to my

• The protective cover acts to press on the entire LCD and makes

 

touches

calibration difficult because the user can’t calibrate on specific

 

 

crosshairs when the sheet is pressing on the whole LCD.

 

 

• Verify that the protective laminate coating on the LCD is removed

 

 

before beginning any calibration process.

 

 

 

 

There is a crawling, dashed line on

• On some units at some resolutions, there are wavy lines across the

 

the left border of the graphics.

entire screen. This has been seen on middle resolutions and is

 

 

referred to as the "Mid Range Fallout" problem.

 

 

• This is due to the graphics controller settings in the firmware.

 

 

• Update to the latest v2.XX.XX firmware.

 

 

• Visit the www.amx.com > Tech Center > Downloadable Files >

 

 

Firmware Files > Modero panels. Then Download the KIT file to

 

 

your computer.

 

 

 

 

10" Modero Widescreen Touch Panels

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AMX NXD-1000Vi Symptom Solution, Blinking and it says the USB is, Connecting, My on-screen mouse cursor, Doesn’t appear
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NXD-1000Vi specifications

The AMX NXD-1000Vi is a sophisticated touchpanel designed for a multitude of installation environments, ranging from corporate boardrooms to educational institutions and high-end residential settings. This 10-inch color touchpanel exemplifies advanced technology combined with user-friendly features, making it a popular choice among integrators and end-users alike.

One of the standout features of the NXD-1000Vi is its high-resolution display, which measures 10.1 inches diagonally, providing a crisp and clear visual experience. The capacitive touchscreen allows for seamless navigation, supporting multi-touch gestures similar to those found on modern smartphones and tablets. This intuitive interface enables users to control AV systems, lighting, HVAC, and more with minimal learning curve.

The NXD-1000Vi incorporates advanced technologies such as Wi-Fi connectivity, which enhances flexibility in system design. This wireless capability allows for easy placement of the touchpanel without the constraints of Ethernet cabling, making it suitable for both new installations and upgrades. Additionally, it supports PoE (Power over Ethernet), providing power and data over a single cable, simplifying installation efforts by reducing the number of cables needed.

In terms of processing power, the NXD-1000Vi features rapid response times, ensuring that commands are executed swiftly. Coupled with its user-friendly graphical interface, this touchpanel allows for customization that can adapt to diverse user needs and preferences. It can be programmed to manage various devices and systems, making it a versatile solution for control in various environments.

The touchpanel also supports integrated video capabilities, allowing for the display of video feeds, making it ideal for monitoring and presentation purposes. Furthermore, it includes built-in speakers for audio feedback, enhancing the interactive experience for users.

Durability is a key characteristic of this device, as it is designed to withstand daily use in busy environments. Its sleek design not only looks professional but also ensures that it is easy to clean and maintain. With its robust set of features and adaptability, the AMX NXD-1000Vi stands out as an excellent choice for those looking to enhance their control system with an intuitive and reliable interface.